Never heard of it, I'm not sure if it is the provider the one to blame or the casino for the delay (or maybe both). You must have a reference number for that transaction (besides the txid, I mean a reference number provided by the payment provider), maybe you could use that to contact their support and maybe you can find out who is the one responsible for the delay
I have everything and the casinos says I need to wait 96 hours , so clearly someone is using my funds for 96 hours and then probably they will release it, I am just asking myself how can a casino that operates that way get a license? And on top of that casino guru gives them a 9.8 rating its beyond ridiculous
Dear mtrlucian
We are very sorry about your situation. Unfortunately, this can happen from time to time...and the operator (casino) has got to obey the PSP rules and wait for at least 96 hours in order for us to raise the ticket for investigation towards PSP.
Can you please share your account ID in order to have a closer look?
Thank you in advance!
38269801
It's just not fair, 96 hours is 5 days like wait for 5 days for a deposit to maybe reach my balance?????
Vou me orientar com o advogado segundo a multa pode chegar a 200 vezes o valor prometido de 5 k não saia prometendo tudo por aí se não vão cumprir!!! E por danos morais falar que estou enganando as pessoas, fora o bloqueio por ter faturado não sei como proceder mas querer mentir e me colocar como errado, olha meu processo contra o Itaú se perdi, pela última vez aviso podemos negociar mas conversem não me tratem de má fé, porque depois que o processo chega e o juiz condena vocês imploram por Deus pra fazer acordo justo
Hi, could I ask you to confirm that you have received your money in the complaint as well ? Feel free to click on this link and update it.
As for the account being blocked, it doesn't look like you have a blocked account from what you posted, but that you can't use the bonuses, which is the difference. That's why the casino is reacting and basically not saying anything that isn't true, because what you're saying is that they blocked your account and that's not the case.
So in this situation you will probably have to find another casino for the bonuses. I hope that you will do well.
I deposited using crypto usdt trc20 usually it takes 5 min, I waited for 2 hours and the money are still not credited, they are telling me it will take up to 96 hours????? I mean wtf, how is positive for this casino to have a 9.8 rating?
Hello, I have read about your problem and the rest of the conversation and I am sorry that such problems occurred. However, I can see that the casino is trying to deal with your situation and I hope it will be resolved as soon as possible. Could you let us know when your deposit is credited and everything is resolved ? Alternatively, if you learn something new, where was the mistake ?
I will be waiting.
Ok I wish that was explained to me in the chat, but it wasn't, anyway I have since closed the account and will never use your casino again.
Take care
Hello, I have read about your problem and the rest of the conversation and I am sorry that such problems occurred. However, I can see that the casino is trying to deal with your situation and I hope it will be resolved as soon as possible. Could you let us know when your deposit is credited and everything is resolved ? Alternatively, if you learn something new, where was the mistake ?
I will be waiting.
The deposit was credited eventually, they are saying that was the difference between the amount I put in i was going to deposit and the actual deposit,anyway I was off by 2 euros and 20 cent i said I will deposit 40 and the actual deposit was 42.20 or something similar, I wish that was explained to me in the chat but it wasn't, so I decided to close the account with this casino and never use it again, if for deposit it took that long i can only imagine for withdrawal could be months, so therefore I will never again play at their casino
Especialista em falar bobagens???
Ou sempre utilizar um argumento para tentar estar certo, li seu tópico tratando outro assunto é absurdo
Restrição parcial kkkkkkkkk ou seja existe um bloqueio relacionado a bonus onde qualquer usuário consegue utilizar os bônus menos eu em Portugal pode se chamar restricao aqui no Brasil isso é um bloqueio de conta, aliás peguei um bônus bom do jogo não foi que eu aprendi um método aí simplesmente perdem cliente a toa, mas pode deixar até o dia que decidirem me pagar os 5 k pelo bloqueio, e desbloquear em minha conta vou continuar
Recebi o dinheiro depois que questionei que estou agindo de má fé, bloquearam minha conta e estão atrasando os pagamentos, não vou atualizar pois até aquele momento não tinha recebido para de querer ter a razão!!
Existe algum tipo de bloqueio na minha conta que não permite a ativação de bônus, se fosse parcial seria apenas alguma coisa, estou bloqueado para ativação para qualquer bonus e o ice casino prometeu que se eu provasse iria me pagar 5 k, estou aguardando o recebimento dos 5 k e o desbloqueio de minha conta sem mi-mi-mi sejam corajosos em dizer que estão mentindo e errando
Olhem que safadessa desses mentirosos que se aproveitam, estou provando que minha conta está bloqueada qualquer bonus não aceita e eles insistem em fala bonito mas mentem prometeram 5 k deram golpe e não vão me pagar
Segue o vídeo provando
Eh isso mtrlucian, e minha conta que bloquearam do nada, eles sempre tem uma desculpa pronta ou inventa algo mas a prioridade é mostrar a razão a todo custo, não se deixem enganar até porque se vcs lucraram eles vão te bloquear, estou postando em todos os canais as pessoas precisam saber da safadesa deles
Vamos combinar o seguinte, consigo jogar na conta de amigos da no mesmo que vocês desbloquearem, aí me sugerem o que?? Voa me paga ros 5 k prometido 2 jogo na conta de amigo ou 3 vcs desbloqueiam minha conta?
To be fair, when paying through a third party, you have to send the exact amount (or some cents above) the required payment, these crypto payment providers usually charge a small fee to us (I don't know how much, but it's really low), plus the network fee you pay when sending the crypto, sending anything less can definitely cause a delay in the crediting of balances. This is why I don't like when you are taken to a third party to handle the payment instead of the casino giving you directly an address to deposit within their site
Again: being restricted from bonuses is not being banned completely from a casino, like I said, I got restricted from bonuses in some casinos but my accounts were still active (playable and able to withdraw), if the casino blocks your withdrawals and close your account then that is a blocking. When a casino bans you from bonuses and you think there is no good reason to ban you from bonuses all you do is withdraw and find somewhere else to play because you are not welcome in that casino, this is what I have done, it really is that simple, there are hundreds of casinos out there
Vamos combinar o seguinte, consigo jogar na conta de amigos da no mesmo que vocês desbloquearem, aí me sugerem o que?? Voa me paga ros 5 k prometido 2 jogo na conta de amigo ou 3 vcs desbloqueiam minha conta?
You can't use someone's account to play on any casino, you will get yourself in trouble, the balances will get voided and the accounts will be completely banned, no casinos allow betting/playing on anyone's behalf. Be careful, don't give casinos reasons to void your funds
I sent more than i said i will send, now you don't take out the calculator and convert the usdt to euros,I mean who has time fir that? In any case I will not be using this casino anymore,something is not right.
Yes that's true the deposit was credited,
More than 12 hours later, I can only imagine if for the deposit takes that long ,how long would a withdrawal take, I don't know, and don't want to find out
Also the chat is very slow, and they were keep on telling me the same, that the maximum period of waiting time is 96 hours,and my deposit can be credited any time, the briefly explaining was given here in the forums, even though I don't think that's the reason for the deposit being delayed, like I said I was going to deposit 40 euros and my actual deposit was 42.20, now when you deposit you don't take out a calculator and convert the usdt to euros the exact amount so you?,I think that my funds were used by someone for a period of time than credited to my account, now wouldn't that be great someone to give you funds for 12 hours or maybe 96 hours, Imagine is a decent amount too, you can you that money to make more, I really think thats what happened, but they will definitely not be using my funds again .
So to anyone that's thinking to use this casino, think twice before depositing, something doesn't add up......
Olá, o período para o saque passou e nada foi depositado na minha conta. Vou enviar o prints aqui do chat e do e-mail que recebi deles. Só quero receber oq me é direito . Pedi o saque eles autorizaram e o dinheiro saiu da minha conta do casino. Já se passaram 10 dias e os tais 5 dias úteis e nada de depósito. Entrei nesse casino por indicação desse site CASINOGURU e obviamente não estão agindo honestamente comigo.
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