Hello, unfortunately these are a problem that apparently happens often, I had the same case, I had to wait several days before being paid my winnings, in addition he definitively closed my account, saying that it was me who did it, while I still had more than 400 euros in my player account, I have since been trying to recover these more than 400 euros, the only answer they give me is to be patient... or he just doesn't respond
O mesmo para mim é ter paciência!
it would be good if they don't write a safety net too strong, people are misled
hi sorry for my english it's from a translator
Eles escrevem retirada três dias, já se passaram quatro e não me deram o dinheiro 
Hi, that's mostly what casinos probably shouldn't do from my point of view and therefore give such general statements, because there can be different situations during withdrawals and it doesn't have to be the mentioned time they have on the page.
To go more in depth, they said why do you not have the money yet? Is this your first withdrawal and was it necessary to verify?
thanks for the reply, I believe my withdrawal will be processed, and as for the verification, I am quoting this..
Hi, I hope for you that everything will go well, 👍
Hello, three days of verification is absolutely unnecessary, 1 day ... ok and don't forget that these are working days too, so if you win on a Friday night for example you get to 5 days of waiting if everything goes well, some here are already more than 14 days of waiting and imagined that you earn 40000 euros, how long will it take since you can only ask for three withdrawals of 500 euros at a time, and not all online casinos are like that, I now have a Casino where the payment of your winnings is done instantly... Within 30 seconds your money is in your account
Thanks👍
O que é esse cassino?
Finalmente recebi meu pagamento já faz um tempo!!
Hello, three days of verification is absolutely unnecessary, 1 day ... ok and don't forget that these are working days too, so if you win on a Friday night for example you get to 5 days of waiting if everything goes well, some here are already more than 14 days of waiting and imagined that you earn 40000 euros, how long will it take since you can only ask for three withdrawals of 500 euros at a time, and not all online casinos are like that, I now have a Casino where the payment of your winnings is done instantly... Within 30 seconds your money is in your account
I understand everything you mention and there are casinos where either KYC or withdrawals are faster than in other casinos. It's up to the casino itself how long the process takes, what all goes into it, what all the player has to do and so on. If you have a casino where everything goes smoothly and you have withdrawals right away, then there is probably no reason to leave it and I personally would play in one where it would be exactly like that.
So that's all I have to say about that.🙂
Ainda não recebi meu valor e já faz um mês, o problema é que estou de férias agora e não consigo entrar no site para ver como está o processamento!
Mas é irritante que eu ainda não tenha recebido meu dinheiro!
Não voltarei para a Alemanha até janeiro e, infelizmente, não poderei acessar o site até lá!
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