há 6 meses
How long did it take to get your first withdrawal? I am currently facing the same problem and am on day 19 without receiving any yet
Posido Casino - discussão geral (página 28)
há 6 meses
Hey there,
I am really hoping you guys can help me. So I was gifted 125 CAD in bonus funds, somehow I ended up reaching 35X and eventually got my total to a little over $7000. So on July 3rd I put three withdrawal requests in of $700. I still haven’t received it, and still have a lot of funds left to withdraw, this is something I am starting to worry about as I have received $600 from them before and do not remember it taking this long.
I have contacted them via live chat and email and it’s always the same answer, the financial department has a delay. I am not really sure what to do as this is not a small sum of money
há 6 meses
May I firstly ask, please, if everything was okay according to the bonus terms?
Like the maximum withdrawal from that bonus and so on? Do you have this information about how much it is?
Of course, I believe that they should already address everything regarding your withdrawals, as it already takes way too long.
Perhaps our complaint team could investigate the matter together with you and find out what is really taking this long.
What do you say?
Here is the link for you where you can submit your complaint if you wish to. Please explain in detail the whole situation so we can start to work on it.
há 6 meses
There were no conditions upon withdrawal and they have assured me the financial department are processing it, but it is almost 3 weeks sense first withdrawal. All my bonus money is real balance now so it wouldn’t be anything to do with a bonus expiring.
like I said I still have $4900 to withdraw but can’t due to the 3 pending withdrawals
há 6 meses
Yeah, so that definitely looks like the casino has some issues. I just hope that it is just something temporary, like a lot of withdrawal requests at once, and nothing more. Might happen sometimes, as now many employees are on holidays, you know.
Anyway, I saw that the disputed amount in your complaint is different, though, so was it some mistake that you've done when submitting it, perhaps?
Just to make sure we have the right information there, actually.
I hope that our complaint team will be successful in finding out what exactly is going on and your winnings will be paid out soon, for sure. Just, please, stay patient. 🙏
há 6 meses
The amount I have entered in my complaint is correct as I stated in the first message that I am waiting on 3 payments of $700.
há 6 meses
No worries at all. I just thought you would like to withdraw all your balance from there.
We'll try to help out with this amount then.
Any news?
há 6 meses
If I could withdraw the full amount that would 100% be preferred. The exact amount including pending withdrawals is $7975.60. I have still not received the first withdrawals. I also haven't heard from the complaint team about this situation.
I am becoming anxious as this is a lot of money to lose.
Editado
ResponderCitar1
há 6 meses
Our complaint team can help you to withdraw the whole amount; of course, you just need to state it in your complaint.
I see that Katarina is working on it, so just mind the timer, please. We have many complaints we need to deal with every day, you know.
há 6 meses
Understandable, fingers crossed we get this figured out
ResponderCitar1
há 6 meses
Estou esperando há 32 dias por 500 euros e todos os dias me dizem as mesmas coisas... e também bloquearam a conta.
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há 6 meses
Por que eles bloquearam você?
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há 6 meses
Estou esperando há 32 dias por 500 euros e todos os dias me dizem as mesmas coisas... e também bloquearam a conta.
Traduzido automaticamente:
há 6 meses
That's been quite a long time, indeed.
Have they finally located your account, though?
They wrote in the complaints thread that there was some issue. 🤔
há 6 meses
Qual problema?
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há 6 meses
The casino has written that they couldn't find your account.
Is it all good now?
há 6 meses
After 24 days, I finally got paid my first 3 withdrawals, let’s see how long it takes to get the remaining
há 6 meses
Eu não faço ideia.
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há 6 meses
Ganhei 500 euros e fiz um saque. Depois de 3 dias, fui fazer login e eles bloquearam a conta. Já se passaram 34 dias e eles ainda me dizem a mesma coisa, que receberei meu dinheiro em breve. Estamos falando do pior cassino que existe.
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há 6 meses
After 24 days, I finally got paid my first 3 withdrawals, let’s see how long it takes to get the remaining
há 6 meses
Finally some good news.
I probably wouldn't get my hopes up and get ready to wait for the same time again. At least now you know how things work in this casino.
However, fingers crossed that you will have all your money as soon as possible.🤞
há 6 meses
Ganhei 500 euros e fiz um saque. Depois de 3 dias, fui fazer login e eles bloquearam a conta. Já se passaram 34 dias e eles ainda me dizem a mesma coisa, que receberei meu dinheiro em breve. Estamos falando do pior cassino que existe.
Traduzido automaticamente:
há 6 meses
Romi asked you a question. Can you show me the casino email you registered with when you say it's the one you provided in your complaint?
há 6 meses
Eu avisei. Este é meu e-mail, tenho dois e-mails, o que você não entendeu, certo???
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