They just got thier payment system working after 8+ months. I started playing again, and last week they limited all redemptions to $100 per 24 hours, without notifying anyone. I voiced my opinion to thier support. Tonight, my account was locked, for no reason, with $250 left in my account.
Hey, did you ask them if the fact that you said something towards the casino was the reason? I suppose it could be, but the form says to contact support, did you do that? The casino can close your account but then how will they pay you if you have uploaded the money fairly.
Could you also please send me the url address because I see that we don't have the casino in our database.
I will wait for your reply.
Jaro, Thank you for the promt reply. They finally followed up and said it was an error, and my account is now opened. The website is https://cashoomo.com
So it's fine if it's resolved and it was just a misunderstanding. However, you have the opportunity to withdraw the money and you have entered the withdrawal again?
I was able to redeem yes, but have decided to not use that site again after my redemption is complete. Thanks again for the help. I'll be sure to post any other issues that may happen with others.
I look forward to it.
Of course, if you have any other problem, let us know. We will be here for you.
All the best. 🙂
Cashoomo is limiting withdrawals to 100.00 and the minimum is 100.00. So any amount over your 100.00 can be claimed in the next 24 hours. However - if it’s 99.99 or less, you can’t claim it. So, it’s forfeit or play it. This is not in their terms and conditions.
I closed my account - thats bad service on thier behalf.
Cashoomo is limiting withdrawals to 100.00 and the minimum is 100.00. So any amount over your 100.00 can be claimed in the next 24 hours. However - if it’s 99.99 or less, you can’t claim it. So, it’s forfeit or play it. This is not in their terms and conditions.
Do I understand it correctly that the minimum and the maximum withdrawal are 100? Is that right?
Is it per day, though?🤔 It is a little weird for sure.
Have they confirmed it later, please?
As I can see, this is a social casino, and soon we'll be adding those to our list as well, so hopefully then we will have some more information available for our users.🙂
Yes, correct. They changed thier rules a few months ago without telling any customers. Very strange rule.
Well, that is indeed.
Our data team will review the casino and prepare it so it can be published and visible to everyone.
Do you play there for long?
Changed their tune as soon as I gave them a review w/ evidence. They tried to claim that it was "misinformation" and that they’d handle discussing with the chat rep. However, after looking- the same "rep" Tony has told multiple ppl that there were restrictions like this. So, they try to get away with it and if you complain, they hit you with reverification. Then, everything is a mistake once they see you left bad reviews. They paid me in full. But after that, nope. Not playing there again.
Good on you that you took this decision, especially if your experience is this bad, of course.
How long did you play there for?
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