Nomad Casino - O jogador está enfrentando problemas de retirada de fundos ganhos anteriormente.

SCAM CASINO NOMAD!

I made a deposit of 100,000 tenge, won 2,000,000 tenge from them, wanted to withdraw, they said the maximum withdrawal is 1,200,000 tenge, because the welcome bonus was used. I put a bet on the withdrawal of 1,200,000 tenge, they reject the payment, referring to paragraph 12 of the rules - a ban on the game for residents of the Russian Federation (I attach a screenshot). But when registering at the casino, these rules are not there, here is a link to a public offer

https://ko-nomadgames-58475.xyz/ru/regtel/7/?qtag=a33028_t61296905_c1354_sautobonus.kz& pid=autobonus.kz&x_pm_click=45e8a9b62b1327eba8e425b36bc61251&redirect_creative_id=1354.

The last point 8.6 (I attach a screenshot). And the rules they refer to are the rules of the Bookmaker's Company, which are especially not visible during registration. It is impossible to find out about the ban during registration

СКАМ КАЗИНО NOMAD!

Сделал депозит 100 000 тг, с них выиграл 2 000 000 тг, хотел вывести, сказали максимальный вывод 1 200 000 тг, потому что был использован велком бонус. Ставлю на вывод 1 200 000 тг, отклоняют выплату ссылаюсь на пункт 12 правил - запрет на игру жителям РФ (скрин прикрепляю). Но при регистрации в казино этих правил нет, вот ссылка на публичную аферту

https://ko-nomadgames-58475.xyz/ru/regtel/7/?qtag=a33028_t61296905_c1354_sautobonus.kz&pid=autobonus.kz&x_pm_click=45e8a9b62b1327eba8e425b36bc61251&redirect_creative_id=1354.

Последний пункт 8.6 (скрин прикрепляю). И правила на которые они ссылаются - это правила Букмекерской компании, которые тем более не видно при регистрации. Узнать о запрете невозможно при регистрации

Dear Mijgenzo777,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. To better understand your situation and assist you, could you please provide the following details?

Could you please specify which country of residence you chose in the registration form when you created an account in this casino?

Have you filled out your profile completely and indicated that your address of residence is in the Russian Federation?

Have you accessed the casino website using a VPN or IP-masking software to alter your true location?

Have you passed the full KYC verification?

I hope we can help you resolve this situation as quickly as possible. Thank you in advance for your reply.

Best regards,

Veronika

Good day. I did not indicate any country of residence - they did not ask.

I passed verification after winning money in order to withdraw it.

I didn't use VPN, I went through full verification. I've been living in Kazakhstan for 10 years, I have a work visa and a residence permit

Добрый день. Страну проживания никакую не указывал - не запрашивали.

Верификацию прошел уже после выигрыша денег, чтобы их вывести.

ВПНом не пользовался, прошел полный вериф. Проживаю уже 10 лет в Казахстане, имею рабочую визу и разрешение на проживание