ReloadBet Casino - O jogador não pode ganhar no cassino devido a uma falha técnica.

I have over 100 euros in the account games with 60 cents moonlight princess-loser strangely over 70 euro -the Princesses have always made wrong decisions. Then finally the ball is full-it comes to the chance for a free spin-what happens? Error in the system amount of a few euros was from my point of view not transferred to the account. It's always the same every time you win something at Moonlight Princess or the rise of olympia. But if you lose a lot of money, the system never fails to

Ich habe über 100 euro am konto-spiele mit 60 cent moonlight princess-verliere komischerweise über 70 euro -weil die Princessinen jedesmal falsche entscheidungen getroffen haben. Dann wird endlich einmal die kugel voll -es kommt zur chance zu einem freispiel-was passiert ? fehler im system -betrag von paar euro wurde aus meiner sicht nicht aufs konto übertragen. Es ist jedesmal das gleiche immer dann wenn du was gewinnst-is bei Moonlight Princess oder rise of olympia ein fehler im system. Aber wenn man viel geld verliert-scheint nie der fehler im system auf-

Dear Patrick,

Thank you for contacting Casino Guru. I'm sorry to hear you are having difficulties with your games. As far as I can tell, the casinos can’t influence the RTP of the games. Do you have any records of the technical glitch you could send to us? 

Best regards,

Peter

Casino has confirmed that was a mistake in the system and paid me the 4.68 euros later on the account

Casino hat bestätigt das ein fehler im system war und mir die 4,68 euro nachträglich aufs konto bezahlt

Hi Patrick,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system.

Best regards,

Peter