Olá,
Finalmente, como me escreveram, aceitaram minha carteira de motorista, a antiga. Minha carteira de identidade, embora seja completamente legal e válida (eu viajo com ela, uso em bancos e em todos os serviços públicos), eles não a aceitam.
Agora, o próximo passo que eles me pedem para verificar minha conta é um documento bancário com detalhes: nome-sobrenome, endereço residencial, data de emissão e 3 transações. No entanto, este documento não é emitido eletronicamente via e-banking. Enviei a eles um documento emitido eletronicamente pelo banco onde ele confirma a titularidade da conta com meu nome-sobrenome e três transações em um snapshot, o que eles também não aceitam.
Agora tenho que ir fisicamente a uma agência bancária e solicitar esse documento. A chatice desse cassino continua... como você pode imaginar.
Tenho uma consulta com o banco em dois dias e os atualizarei sobre o andamento da situação após a apresentação deste novo documento.
Muito obrigado, por favor, mantenha contato.
Hello,
Finally, as they wrote to me, they accepted my driver's license, the old one. My ID card, although it is completely legal and valid (I travel with it, I use it in banks and in all public services), they do not accept it.
Now the next step they ask me to verify my account is a bank document with details: name-surname, residential address, date of issue and 3 transactions. However, this document is not issued electronically via e-banking. I sent them a document issued electronically by the bank where it confirms the ownership of the account with my name-surname and three transactions in a snapshot, which they also do not accept.
Now I have to physically visit a bank branch and apply for this document. The hassle from this casino continues.... as you can imagine.
I have an appointment with the bank in two days, I will update you on the progress of the situation after presenting this new document.
Thank you very much, please keep in touch.
Γεια σας,
Τελικά όπως μου έγραψαν δέχθηκαν το δίπλωμα οδήγησης μου, παλαιού τύπου κ αυτό. Την ταυτότητα μου Παρ όλο που είναι καθόλα νόμιμη και σε ισχύ (με αυτή ταξιδεύω, την χρησιμοποιώ σε τράπεζες και σε όλες τις δημοσιες υπηρεσίες) δεν την αποδέχονται.
Τώρα το επόμενο βήμα που μου ζητούν για την επαλήθευση του λογαριασμού μου είναι έγγραφο τράπεζας με στοιχεία: όνομα-επωνυμο, Διεύθυνση κατοικίας, ημερομηνία έκδοσης κ 3 συναλλαγές. Το έγγραφο αυτό δεν εκδίδεται όμως ηλεκτρονικά μέσω e banking. Τους έστειλα ότι έγγραφο εκδίδει η τράπεζα ηλεκτρονικά όπου κ επιβεβαιώνει την κατοχή του λογαριασμού μου με το όνομα-επωνυμο κ τρεις συναλλαγές σε στιγμιότυπο, κάτι που επίσης δεν αποδέχονται.
Τώρα πρέπει να επισκεφτώ με φυσική παρουσία ένα κατάστημα τράπεζας και να αιτηθω για αυτό το έγγραφο. Η ταλαιπωρία από αυτό το καζίνο συνεχίζεται.... όπως καταλαβαίνετε.
Έχω ραντεβού με την τράπεζα σε δύο ημέρες, θα σας ενημερώσω εκ νέου για την εξέλιξη της κατάστασης μετά την προσκόμιση του νέου αυτού εγγράφου.
Ευχαριστώ πολύ, παρακαλώ να μείνουμε σε επαφή.
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