Vulcan Vegas Casino - O jogador não pode retirar.

I've tried several times to withdraw but the message is either rejected or incomplete.

However, I get an email saying that the sace was successful.

I've tried sending an email to try to get help but nothing.

Já tentei várias vezes sacar mas a mensagem ou é recusada ou incompleto.

Mas no entanto recebo um email a dizer que o sace foi bem sucedido.

Já tentei enviar um email para tentar obter ajuda mas nada.

Hello sumida30,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Vulcan Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Could you please forward the exact website link for the casino as there are multiple casinos with the same name?

Is your account already verified and if yes, since when? Did you use any bonus to accumulate your current balance? Did you try to get in touch with the casino regarding the issue and what was their respond?

Looking forward to your answer.

Regards,

Nick

Dear sumida30,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected for the above mentioned reason.