Wild7 Casino - Jogador alega que cassino é uma fraude.

The casino is scam... the advertising says 100% match.. there is no match and no free spins also there is no chat or support.. ive been trying to reach chat for 2 days now... the bot comes right away and say hi can I help you.. the 15 mins later another bot comes and say all staff busy... then that's it.. nothing at all.. 100% scam site do not deposit ot play here

Hello richardslarry46,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild7 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if you had to chose the bonus during registration or depositing? Did you use the money you deposited or it is untouched? Did you contact the casino support through their e-mail address? If yes, what did they respond?

Looking forward to your answer.

Regards,

Nick

Dear richardslarry46,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hi.. yes i used the money.. its a scam site and I at least didn't wanna have my money sitting there.. I let it wait for 2 days before used it.. and yes I had to select the bonus before deposit.. and yes I emailed the site and also try chatting in the chat for 3 more days and still no response

Dear richardslarry46,

Unfortunately, if you used the balance there is nothing we can do from now on. If you experience such issue again, the deposit must remain untouched until the matter is resolved with the casino.

As you have lost the balance, the bonus is not fundable now and the deposit is no longer refundable.

Is there anything else we could assist you with?

I was not looking for my deposit back I just wanted to report that the casino is a fake so others know not to deposit

Dear richardslarry46,

Thank you for the information provided, we will try to check it out. Meanwhile, the complaint will be now closed.

Best regards,

Nick