há 11 mesesOriginalTradução
I have been playing at Yukon Gold sporadically for a few years now and never won. This is fine, as I understand these are games of chance for entertainment purposes. Imagine my excitement when I finally won 500.00. I was over the moon excited until I attempted to cashout. I was told there is a 48 hour wait period with the option to reverse funds. It has now been almost 3 days and I am still in pending/reversible. I reached out to the Casino Rewards team and was told I "missed the payout batch" but it would go through with the next one. I have read other reviews stating this is another stall tactic while the casino still leaves you in "pending reversible" Everytime the rewards team answers a query of mine they try to offer me bonuses which I will not take until this is resolved. I find the 48 hour wait period and stall tactics very outdated. Are there any good, legitimate Casinos left out there?
Thank you to the team at Casino Guru for allowing honest, fair reviews from players around the world. Thank you for giving us a voice.
Thank you to the team at Casino Guru for allowing honest, fair reviews from players around the world. Thank you for giving us a voice.
- I love the layout of this site and the wide variety of games. I like that it is very easy to navigate and offers many good bonuses.
- I dislike the outdated payment methods and stall tactics.
Yukon Gold Casino
há 11 meses
Hey there. I'm sorry to hear you're having a bad experience at the casino.
The time of the day you initiate your withdrawal will be relevant for the 48 hour pending period, as well as the day of the week. The payments team releases all withdrawals at the same time every day so if the 48 hour window happens 1 hour after that release, you will have to wait until the following day. Likewise, since the payments team do not work weekends, if your 48 hour period falls after the release on Friday, your withdrawal will be processed on Monday.
I hope this clears things up and you are able to get your withdrawal today.
Cheers
The time of the day you initiate your withdrawal will be relevant for the 48 hour pending period, as well as the day of the week. The payments team releases all withdrawals at the same time every day so if the 48 hour window happens 1 hour after that release, you will have to wait until the following day. Likewise, since the payments team do not work weekends, if your 48 hour period falls after the release on Friday, your withdrawal will be processed on Monday.
I hope this clears things up and you are able to get your withdrawal today.
Cheers
