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An absolute scam. These guys took my deposit, and allowed me to play but when I went to cash out my winnings, lo and behold, I had self-excluded from other brands in the network, so they have shut my account and are withholdings funds. Right now, I don't have the money deposited or the winnings. I even passed all verification checks, but the problems arose when I asked for a withdrawal. At this point, they asked me to make another deposit and wager it 3x. When I said that I'm familiar with that casino scam, my account was blocked. I can't believe an MGA-licensed casino is allowed to do this.
Moreover, the reason they have shut down my account is that I had self-excluded from other casinos in the network. They have essentially taken my winnings from me and allowed me to make a deposit. Even days later, I'm still receiving emails to make more deposits.
Moreover, the reason they have shut down my account is that I had self-excluded from other casinos in the network. They have essentially taken my winnings from me and allowed me to make a deposit. Even days later, I'm still receiving emails to make more deposits.
- Solid selection of games
- Account blocked and funds withheld
EUSLOT Casino
há um ano
Dear Meh5005,
Thank you for your review.
Please be informed that your account has been blocked by the system in response to your request to self-exclude from all online casinos under N1 license.
Unfortunately, due to technical issue the system was not fast enough and that's why it was possible for you to make a deposit. We are already taking steps to prevent situations like this from happening again.
In light of all the above, we requested bank information and initiated a refund procedure of your deposit, which was successful.
Furthermore, we have not encouraged you to deposit at our casino by sending mails, as you wrote.
We appreciate your feedback.
Kind regards,
Euslot Casino team
Thank you for your review.
Please be informed that your account has been blocked by the system in response to your request to self-exclude from all online casinos under N1 license.
Unfortunately, due to technical issue the system was not fast enough and that's why it was possible for you to make a deposit. We are already taking steps to prevent situations like this from happening again.
In light of all the above, we requested bank information and initiated a refund procedure of your deposit, which was successful.
Furthermore, we have not encouraged you to deposit at our casino by sending mails, as you wrote.
We appreciate your feedback.
Kind regards,
Euslot Casino team
