há 2 anosOriginalTradução
The verification process took a very long time, I have never seen this in any casino
2
1win Casino
há 2 anos
Hello HUNTER!
Thank you for your feedback.
Please wait for verification to confirm your identity - this is a standard procedure. After successful verification you will definitely receive the official reply on your mail and you will be able to withdraw funds again without any problems. Until then withdrawal from the account is limited in accordance with paragraph 11.3 of the Terms of Use of the site, section "General Terms and Conditions".
Please wait for an answer from our company's mail address.
Best regards, 1win team.
Thank you for your feedback.
Please wait for verification to confirm your identity - this is a standard procedure. After successful verification you will definitely receive the official reply on your mail and you will be able to withdraw funds again without any problems. Until then withdrawal from the account is limited in accordance with paragraph 11.3 of the Terms of Use of the site, section "General Terms and Conditions".
Please wait for an answer from our company's mail address.
Best regards, 1win team.
