Avaliação do pipiag680

Casino Guru

Queremos que os jogadores compreendam o jogo.

há 2 semanasOriginalTradução
I can say that this casino does not work, I will explain why, firstly, during verification I requested a code that should have come to the phone and did not come, I started writing in the chat, there was no answer, I started dialing the call, the function does not work, and thus I lost 3000 dollars. After that I lost 1900 and 700 dollars. In return I received 80 dollars with a wager of x30 and that's it! The operators do not help, the loyalty program does not work. In a word, a machine where you can just lose! and send money to Russia 😊 what was expected from a Russian casino. I do not want to deal with them anymore, it's just throwing money down the drain
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Fresh Casino
há 2 semanas
Hello, dear player! Thank you for your feedback, and we sincerely apologize for the issues you’ve encountered. We understand how frustrating it must have been to experience difficulties during verification and with customer support. We strive to provide a smooth and reliable service, and it’s concerning to hear that this wasn’t the case for you.

Regarding the bonus and wagering requirements, we are sorry that they didn’t meet your expectations. Our loyalty program and support team are always meant to enhance the player experience, and we regret that this was not reflected in your case. Your feedback is valuable, and we will certainly look into these matters to prevent similar experiences in the future.

If you decide to give us another chance, we would love the opportunity to improve your experience.

Best regards,
Fresh Casino!
há 6 mesesOriginalTradução
I want to tell you what happened to me and this casino, I lost 1500 dollars in one day, on the second day I won 3550 dollars and I wanted to withdraw money, I tried 250 dollars, they allegedly approved it, but they haven’t come to me yet for the whole day, and the rest of the money I waited to withdraw, they rejected it, wrote to them by email, they ignored the operators, there was nothing they could do, and for all this I continued to play and lost $2800, I want to emphasize that this casino is simply mocking the players, they wait until you lose money, here you go the fact that we are deceived when they say that they have a fast money transfer! that's just terrible ! no attention and loyalty to the players, I’m just shocked!!! I don’t know how the casino guru gives such ratings, honestly, I really regret that I played in the casino based on the guru’s recommendations and simply went bankrupt playing in the casinos that the guru offers
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  • Not
  • It’s not true that they withdraw funds quickly, they have withdrawal restrictions of only one transaction, the operators simply ignore you and there is no support, they redirect you to the service center’s mail and there is only one ignore, I don’t recommend anyone to play here!
há um anoOriginalTradução
Coloquei 3 estrelas, vou explicar porquê, 1) Recarreguei a minha conta, perdi, recarreguei e ganhei até 800 euros e decidi levantar dinheiro e comecei a passar pela verificação, expliquei que sou cidadão da Geórgia e vivo na Itália com autorização de residência na Itália, ao qual a operadora imediatamente afirmou que suspeita que eu sou um fraudador e expliquei a ele por muito tempo e comprovei com todos os documentos que faço tudo honestamente, por dois dias eles não sinto falta dos meus documentos, continuei jogando e perdi todo o dinheiro e imediatamente eles me verificaram quando escrevi que estavam me esperando vou perder dinheiro! 2) afinal, eu não poderia ganhar dinheiro com a palavra 3) sacar fundos também é um monte de procedimentos quando você reabastece a conta deles é fácil e quando você saca é difícil! 4) Uma vez liguei a VPN do CANADÁ e queria recarregar o saldo e o pedido ao meu banco veio em dólares, meu banco não permitiu a transferência, e assim por 4 dias, apesar de ter desligado o VPN, reiniciei tudo e fiz tudo o que dependia de mim, escrevo para o suporte online há alguns dias e a resposta é a mesma, estamos tentando consertar tudo, mas até agora nada está visível, meu banco parou de fazer transferências online depois dessa situação. 5) Não sei quem e como ganha aqui, mas jogo neste cassino com medo porque parece que se você ganhar não poderá sacar dinheiro porque eles vão achar algum motivo para você! E quanto a ganhar, até agora não vejo uma vitória aqui! E quero fazer um apelo aos representantes deste cassino! Se você receber dinheiro dos jogadores, deixe os jogadores confortáveis e confiáveis e confie em seu endereço! Eu jogo há muitos anos e conheço muitos cassinos bons que posso contar! Faça os jogadores felizes! Caso contrário, você perderá muitos jogadores, sei que você é um cassino licenciado e esta não é a licença de nível mais alto, seu custo é de 20.000 UE, o que não inspira confiança.
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Traduzido automaticamente:
BitStarz Casino
há um ano
Hi there,

Thank you so much for your review.

I don't see any notes on the account that would indicate any suspicion of you being a fraudster, just so you know. Sadly I don't speak Russian though, but I have to say I doubt that support would tell you that they would think you'd be a fraudster.

Now, we're not trying to make the KYC procedure harding than it has to be, but as I'm sure you know, we have to go through with it. We're always approving documents as soon as we can, and in no way shape or form would we delay any approval of documents in hope that you'd lose you money. We're proud of our fast withdrawal speed, and wouldn't want anything to interfere with that. On top of that, I also need see you requesting any withdrawal here? Normally we only do KYC when you've requested a withdrawal.

During the time of verification, there's always an option to put a wagering limit on your account. This, to prevent you from playing with your funds.

Looking through your account as well, I see many nice wins with 200x multipliers, but that won't turn into profit until you request for the funds to be withdrawn, which they never were.

Olle
há um anoOriginalTradução
Olá a todos ! Sou um jogador experiente e já perdi e ganhei muito dinheiro, mas na minha prática isso nunca aconteceu como no cassino STELARIO! Desde o dia em que me inscrevi até hoje, não consegui ganhar um único centavo! E hoje perdi 520€ entendo que nem sempre se ganha num casino nãooo e não podes deixar que o casino te roube até ao fim! Não recomendo este casino online a ninguém! Embora eu não confie em quem não pode ser encontrado nas redes sociais, quero dizer que eles não têm nenhum dado sobre seus funcionários e acima!
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Traduzido automaticamente:
Stelario Casino
há um ano
Dear pipiag680,

Thank you for sharing your gaming experience at our casino.

We would like to inform you that in our casino, each player can win and the amount and number of deposits do not affect it, since all the results of the games are formed directly on the side of the game provider.
Each player can close his account at our casino notifying about his decision by e-mail support@windetta.com. All requests to close an account are processed on a priority basis.
We also have a wide variety of payment systems and our casino does take no fees from players for deposits and withdrawals.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@stelario.com
We are always happy to help you!
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