há um mêsOriginalTradução
I received an email for a 125% bonus, I clicked on the link and made the required deposit amount and the bonus was not added. I contacted support and they said "due to technical issues we can't give you this bonus at this time, please be patient"
- Good selection of games
- Bonus not activated
Rocket Spin Casino
há um mês
Hello Kegsey,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the technical issue with your bonus. We understand how frustrating this must be and appreciate your patience.
Please rest assured that our team is actively working to resolve this matter and ensure you receive the bonus you are entitled to. Please contact us directly at vip@rocketspin.com with your account details so we can expedite the process.
We’re glad you’re enjoying the selection of games and will strive to improve your overall experience moving forward. Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right.
Best Regards,
The RocketSpin Team
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the technical issue with your bonus. We understand how frustrating this must be and appreciate your patience.
Please rest assured that our team is actively working to resolve this matter and ensure you receive the bonus you are entitled to. Please contact us directly at vip@rocketspin.com with your account details so we can expedite the process.
We’re glad you’re enjoying the selection of games and will strive to improve your overall experience moving forward. Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right.
Best Regards,
The RocketSpin Team
