Perfil de Utilizador | Casino Guru

Aprendiz Novato

Irlanda

Monro Casino

há 9 mesesOriginalTradução

Join this casino on guru’s recommendation (8.4) only to discover that they charge u extra for every deposit, after having chat with support kept telling not on there side, but my bank confirmed that it was a foreign currency charge as deposit was submitted in different current and the provider been used was SS Cypress mutual, mind blogging as Cypress use euro and is in the European Union at no point was i ever told they would charge extra for deposits within European Union
I sent you screen shot of my bank in ireland AIB bank, none in UK so stop lying

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Bate-papo/suporte
Chat/support

Depósitos e certos termos
Deposits and certain terms

Todas as avaliações do Monro Casino

Monro Casino

há 9 meses

Hello, dear player! We have checked the details of your problem and found out that you tried to make a deposit using a UK local card. The currency of the card is the local currency of Great Britain. That's why you had a conversion fee indicated.

Best regards,
Monro Casino!

cuan45

Aprendiz Novato

Irlanda

BetItAll Casino

há 11 mesesOriginalTradução

After reading your review as been High I decided to try this casino out, at first was impressed by the number of games and so on, after depositing about 1000 euros I started to see strange patterns of every time I deposit the game would reload.
The rtp for the game at said to be 95% which is fair, but at this casino it was paying at 27%I spoke with customer service which I would have got a better response from my 🐕 and ask them to close my account and they said I would lose out on 350 in loyalty cash and 900 spins, but never told me it would be over 9 weeks.
I then asked them to close account regardless and was told to contact security to close account, what’s the problem with chat not be able to close your account.
Finally casino guru your high rating on this casino has to be looked at again and I see from users reviews that lots of users have similar problems

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Nenhum
None

Mau RTP e atendimento ao cliente
Poor rtp and customer service

Todas as avaliações do BetItAll Casino

BetItAll Casino

há 6 meses

Greetings cuan45!

Thank you for your time!

We assure you that our games are powered by certified and audited providers. The RTP percentage may vary with different games and individual sessions, but luck remains the primary factor in your gaming experience.

We take account closures and any restrictions very seriously, as they involve sensitive data and require a careful approach. Therefore, the most efficient way to handle account closures is through our security department. We aim to articulate this policy clearly to our customers and apologize for any inconvenience this might cause.

We are sorry you had an unsatisfactory experience and wish you the best of luck.

Best regards,
Betitall Team

Avaliação do cuan45

Casino Guru

Queremos que os jogadores compreendam o jogo.

Monro Casino

BetItAll Casino

Avaliação do cuan45

Casino Guru

Queremos que os jogadores compreendam o jogo.

Monro Casino

BetItAll Casino

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