há 3 mesesOriginalTradução
Casino muito fraco. Parece tudo muito bonito até tentarem levantar algum dinheiro. Nessa altura fazem tudo para evitar pagar aos seus jogadores. Tenho a conta toda verificada e não me deixam levantar o dinheiro. Já pediram documentos 4x e a minha conta já foi verificada 4x. Mesmo assim continuam sempre a pedir os mesmos documentos para verificação… informam que prazo de processamento dos levantamentos são 24horas mas os levantamentos ficam pendentes durante dias sem justificação
- Nada
- Casino faz tudo para pagar
- Não cumprem prazos levantamento
- Pedem mesmos documentos para verificação 4x
Coolzino Casino
há uma semana
Hello, Canutinho!
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
Upon review, it was determined that there was a violation of our Terms and Conditions, specifically in relation to our anti-fraud policies. As a result, in accordance with our stated terms, the winnings associated with the account in question have been confiscated.
We take fairness and security very seriously to ensure a safe and transparent gaming environment for all our players.
Best Regards,
Coolzino Team
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
Upon review, it was determined that there was a violation of our Terms and Conditions, specifically in relation to our anti-fraud policies. As a result, in accordance with our stated terms, the winnings associated with the account in question have been confiscated.
We take fairness and security very seriously to ensure a safe and transparent gaming environment for all our players.
Best Regards,
Coolzino Team
