Perfil de Utilizador | Casino Guru

Aprendiz Novato

Áustria

PinoCasino

há 2 anosOriginalTradução

Upon reaching the next level in the VIP Program I didn't receive the rewards, you may wonder why, huh?

After making several withdrawals throughout my time at Pino (1 year), I've been excluded -without notice mind you- from all bonuses, the daily cashback, and EVEN the VIP program.
Even though I used only 1 bonus code in the past month (which was part of the VIP program).
For someone that plays only the newest releases by NoLimit City (volatility extreme), I'm really disappointed by the decision-making of the management staff.

Fun fact: I've been excluded from all bonuses and promos at their sister casino as well.

GG

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Saques rápidos
Fast withdrawals
Verificação rápida
Fast verification
Jogos de alto RTP
High RTP Games

Tomada de decisão ridícula
Ridiculous decision making
Depositar regularmente enquanto obtém lucro leva à exclusão do programa VIP, reembolso e todos os tipos de bônus
Depositing regularly while making a profit leads to exclusion from VIP program, cashback and all kinds of bonuses

Todas as avaliações do PinoCasino

PinoCasino

há 2 anos

Hello!

Thank you for your review.
Sorry to hear about this situation. You can send us a letter to contact@pinocasino.com with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best Regards,
PinoCasino team.

Potatohead

Aprendiz Novato

Áustria

Duxcasino

há 3 anosOriginalTradução

I'd just copy-paste my review from PinoCasino, but I'm certain that's prohibited on here.

10/10 to DuxCasino for everything.

Just add Mental by NoLimit City! :^)

EDIT: They added "Mental" by NoLimit City. 10/10

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Ótimo suporte ao vivo
Great Live Support
Retirada Rápida
Fast Withdrawal
Verificação Rápida
Fast Verification

Vou atualizar esta revisão, assim que encontrar algo negativo
I'll update this review, once I encounter something negative

Todas as avaliações do Duxcasino

Duxcasino

há 2 anos

Hello, dear!
Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Best regards,
DuxCasino Team.

Potatohead

Aprendiz Novato

Áustria

WestCasino

há 3 anosOriginalTradução

Live-Chat = 10/10

Everyone I talked to was super friendly.
Withdrawal has been processed within just a few hours.
Great games with high RTP, the only thing that's missing: NoLimit City.

Verification is done via E-Mail (but they're lightning fast)

I made a grave mistake with my account; I was certain that they wouldn't approve my withdrawal. Live-Chat told me to contact the Finance Team directly, it took them >72 hours to resolve the issue.

It would be neat if WestCasino had it easier to check your current progress on the wager. (atm you need to go to withdrawal > select amount/method. Then it shows the current wager-progress)

EDIT: Second withdrawal is taking ages. 48 hours later it's still pending. According to Live-Chat & Finance Team, they're processing the submissions in the order they have received them. (Totally fine, but 2 whole days, some texting with the live-chat and the finance team, but yet the withdrawal is still pending)

EDIT: 3 days later the withdrawal is still pending.

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Ótimo suporte ao vivo
Great Live Support
Verificação Rápida
Fast Verification

um pouco complicado para encontrar o seu progresso de aposta atual
bit tricky to find your current wager progress
Tempo de processamento ridiculamente longo em retiradas
Ridiculously long processing time on withdrawals

Todas as avaliações do WestCasino

Potatohead

Aprendiz Novato

Áustria

LeoVegas Casino

há 3 anosOriginalTradução

Great selection of games.
Great Bonuses with a ridiculously low wager.
Great RTP, even on all the NoLimit City slots.
Great German speaking support, especially "Stefan", he's the real MVP among all the support agents worldwide.
All the withdrawals were always lightning fast.
Clear communication when there were some issues with my documents, verification happened basically immediately after that.

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Retirada Rápida
Fast Withdrawal
Verificação Rápida
Fast Verification
Excelente bate-papo ao vivo
Outstanding Live-Chat
Grande Seleção de Jogos
Great Selection of Games
Excelente layout do site
Superb layout of the website

Alguns diriam que não há bônus suficientes, mas considerando a aposta baixa, está tudo bem.
Some would say that there's not enough bonuses, but considering the low wager it's totally fine.

Todas as avaliações do LeoVegas Casino

Potatohead

Aprendiz Novato

Áustria

Tsars Casino

há 3 anosOriginalTradução

Made a small deposit, tried to withdraw a bit over 1000x.
Verification took a while and involved some back and forth with the live-chat.
Withdrawal was rather quick.
But since my withdrawal I'm excluded from all promotions, daily offers etc. until I deposit the withdrawn sum.

Besides that they offer some great games, a clan layout and some neat bonuses (as long as you don't withdraw, lol?)

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Ótimos jogos
Great Games
Layout limpo
Clean Layout
Retirada Rápida
Fast Withdrawal

Excluído de bônus e promoções na retirada
Excluded from bonuses and promotions upon withdrawal

Todas as avaliações do Tsars Casino

Avaliação do potatohead

Casino Guru

Queremos que os jogadores compreendam o jogo.

PinoCasino

Duxcasino

WestCasino

LeoVegas Casino

Tsars Casino

Avaliação do potatohead

Casino Guru

Queremos que os jogadores compreendam o jogo.

PinoCasino

Duxcasino

WestCasino

LeoVegas Casino

Tsars Casino

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