BetiBet Casino - O jogador ainda não recebeu os seus prémios.

This is what I wrote by email:

Good day,

My name is veysi e***. My

I'm starting to get angry.

I have submitted all the documents.

Everything has been verified. Why do they always cancel my withdrawal?

My ID card with a selfie, my deposits with a screenshot, my pay slip with my registered address on it, a selfie with a piece of paper with the words Hello betibet casino written on it and the date on it.

I sent everything.

If you don't pay me my money, I will write bad reviews everywhere. For all providers where the name Betibet appears.

I have all the documents to present.

I finally request a payout.

Kind regards

Veysi e***

Das habe ich per Email geschrieben:

Guten Tag,

Meine Name ist veysi e***. Mein

Ich werde langsam sauer.

Ich habe alle Unterlagen eingereicht.

Alles wurde verifiziert. Warum stornieren sie immer meine Auszahlung?

Meine Personalausweis mit selfie, meine Einzahlungen mit Screenshot, meine Gehaltsabrechnung mit Meldeaddresse drauf, ein selfie mit Zettel und darauf geschrieben mit der Aufschrift Hallo betibet casino und Datum drauf.

Ich habe alles geschickt.

Wenn Sie mir mein Geld nicht auszahlen, werde ich überall schlechte Bewertungen schreiben . Bei allen Anbieter wo der Name Betibet vorkommt.

Habe alle Unterlagen zum vorlegen .

Ich bitte endlich um eine Auszahlung.

Mfg

Veysi e***

Dear Veysi,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

The status now says the payment is being processed. Let's see when it arrives. I'm curious. I'll keep you updated

Im Status ist jetzt die Auszahlung in Ausführung. Mal gucken wann es ankommt. Bin mal gespannt. Ich halte euch auf dem laufenden

Dear Veysi,

Have you received your withdrawal from the casino yet?

Hello. I got my money. Thank God.

I have now requested a second payment of €600.00.

The bad thing about this betting office is that they want confirmation of my deposit again, even though my account was fully verified during my first withdrawal.

I have never experienced anything like this before. This bookmaker is extremely strict when it comes to payouts.

Send documents every time, even though everything was verified during the first payout.

Hallo. Ich habe mein Geld bekommen. Gott sei Dank.

Ich habe jetzt eine 2.te Auszahlung veranlasst von 600,00 €.

Das schlimme bei diesem Wettbüro ist , das Sie wieder eine Bestätigung von meiner Einzahlung haben wollen, obwohl bei meiner 1.Auszahlung mein Konto vollständig verifiziert wurde.

Das habe ich noch nie so erlebt. Dieses Wettbüro ist bei der Auszahlung extrem.

Jedes mal Unterlagen schicken, obwohl es alles verifiziert wurde bei der 1. Auszahlung.

Payment received everything good!!!!!

Auszahlung erhalten alles gut !!!!!

Dear Veysi,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru