Boomerang.Bet Casino - A retirada do jogador foi adiada devido a problemas técnicos.

I have been trying to pay out money via nodapay for weeks (since Feb 5). Unfortunately, refused several times. Technical problems. I had to select another withdrawal method. Had to create a Jeton account first. Deposited money again made a withdrawal on 14 February. Unfortunately again technical problems on the provider's side. Nothing paid out to date.

Dear Nicky1983,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

No this was the first withdrawal i made on this site.

I finished KYC and it was ok.

No bonus actived. I dont play with any bonus because of the potential withdrawal issues.

Finally after rejected my last withdrawal (Jeton) i made a withdrawal with nodapay and the finally pay out!

Dear Nicky1983,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru