Caliente Casino - O jogador está enfrentando um problema indefinido.

I have not been able to withdraw for months, sor gold in the calipoits and they asked me for account verification to which I gave them all, then they told me that I could refer to withdrawals to make disposition of my money haha

What a fraud I have high earnings that I have canceled because they are never processed.

Right now I have 4000 on hold and so they will let the truth call 50 times with different ascessors, send mail, from your site and they remain the same.

Llevo meses que no puedo retirar, sor oro en los calipoits y me pidieron verificacion de cuenta a lo cual se los di todos, despues ellos me avisaron que ya me podia referir a los retiros para hacer disposicion de mi dinero jaja

Vaya fraude llevo ganancias altas que eh canceldo debido que nunca se procesan.

Ahora mismo tengo 4000 en espera y asi lo dejaran la verdad llame 50 veces con difere tes ascesores, envie correo,desde su sitio y siguen igual.

Dear Juan Manuel,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information than a picture. Could you please elaborate?

Do I understand correctly that you are experiencing difficulties verifying your account?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Thank you very much, Juan Manuel, for your reply. Could you please clarify if your account has been successfully verified already?

Dear Juan Manuel,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.