FórumCasinosAviso do cassino SpaceWin

Aviso do cassino SpaceWin

há um ano por timopfadenhauer
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há um ano

Perigo,


Gostaria de alertar todos os usuários do fórum do cassino Casino Guru sobre o cassino SpaceWin (spacewincasino.com). De acordo com uma avaliação objetiva, este cassino é duvidoso e ao acessar alguns slots, você não será redirecionado para as páginas oficiais dos provedores de jogos. A comunicação com o suporte é duvidosa e você está parado. Os procedimentos e solicitações de verificação não serão processados.

Eu recomendo a todos os usuários que fiquem longe deste cassino e, em vez disso, confiem em provedores de jogos de azar respeitáveis.

Com os melhores cumprimentos, Timo

Traduzido automaticamente:
timopfadenhauer
há um ano

Hello Timo,

I double-checked, and this casino is under review now, so we will pay attention to the games as well.

Thank you for your insights, do you need any help with withdrawal I'm wondering. Let me know, please.

If you'd like to know more about how this is done, read this article, please.

há um ano

I agree they are everything but fair.


Once the review is posted I will send my complaint forward.

Youssf
há um ano

You do not have to wait until it's fully reviewed. If you need help, submit the complaint right now and chose something like "I do not know the casino", then paste the link in the body of the complaint, please.

I hope we will be able to help you soon. 🤞

Radka
há um ano

Thanks for the heads up Radka!

Youssf
há um ano

Always happy to help you 🙂

há um ano

Hello Radka,


While I have filed a complaint for this casino with mentioning the correct website, I found out that there are 2 more complaints about the same casino but listed in the wrong casino.


https://casinoguru-en.com/space-wins-casino-player-s-winnings-haven-t-been-received

https://casinoguru-en.com/space-wins-casino-withdrawal-of-player-s-winnings


Could you or the colleague in charge of this have a look and update the casino to spacewincasino.com and not space wins?


So the results will be linked to the right casino once it is posted and potential black points too to warn other players if this casino ends up being rogue which I more and more start to think looking to the second complaint I linked where the player got the exact same reply as I got...🙁

Editado pelo autor há um ano
Youssf
há um ano

Hello Youssf,

an awesome caption, thank you.

I tried to check that myself first, but both links now only lead to the complaint section - not to the specific complaint, and I guess that this is because the casino has been already changed. 🤔

Radka
há um ano

As far as I can see both complaints do still open the complaint.


If you visit the complaint section and search on space wins casino you will find the two complaints (amounts of €175 and €13K), maybe you will be able to retrieve it this way.


The first complaint is from @Mike1985 and second from the TS here. Both have posted complaints about spacewincasino.com but choose the wrong casino Space Wins Casino which is a different casino.

Editado pelo autor há um ano
Youssf
há um ano

Ok, I'll check that immediately,

If I click the links I get this:

file

Am I assuming correctly, that if you use the link, you are redirected to the concrete complaint?

https://casinoguru-en.com/space-wins-casino-player-s-winnings-haven-t-been-received

I'm smelling a technical bug. 🤯


Editado pelo autor há um ano
Radka
há um ano

Yes indeed!


Thats why I named the two users in my last post maybe if you search on them you will find the correct complaints which are linked to the wrong casino😅

há um ano

Olá Sra. Radka,

Foi descoberto que minha reclamação sobre o SpaceWin Casino foi atribuída ao cassino errado. Ao criar minha reclamação, o SpaceWin Casino foi expressamente declarado na livre escolha de cassinos.

Eu ficaria feliz se você pudesse verificar e corrigir minhas informações para que minha reclamação possa ser tratada o mais rápido possível. Tenho confiança em sua capacidade de resolver esse problema.

Atenciosamente,

hora


https://casinoguru-de.com/space-wins-casino-the-winning-payment-to-the-player

Traduzido automaticamente:
há um ano

Yes indeed!


Thats why I named the two users in my last post maybe if you search on them you will find the correct complaints which are linked to the wrong casino😅

há um ano

I understand the problem with incorrect casinos, will try to sort it out will the complaint team immediately, but what concerns me as well is that links seem to be somehow bugged.

But complaints first! Working on that.

timopfadenhauer
há um ano

Hello there,

I am aware of the issue, thank you very much for reaching out to me. 🙏

I working on it now, I'll let you know as soon the casino is set correctly.

timopfadenhauer
há um ano

Hello again,

Kristina just informed me that your complaint is now set to the proper casino: SpaceWin

I hope we'll help you out. 🤞

Youssf
há um ano

Hi again,

both complaints are now fixed. Thank you for your support! 🙏

Radka
há um ano

Thanks Radka!


Can you also move my complaint to that casino too?

Youssf
há um ano

No problem!

Your complaint is all right, don't worry👍:

file

há um ano

Just an update, the casino has been reviewed and listed. Feel free to check the review right here.

Both complaints are available in the complaint section, let's hope for the happy ending 🤞🤞🤞

há um ano

Definitely a rogue casino there is no doubt about this.


After my complaint the casino came with some auto mail about security issues and is willing only to provide a partial refund. Then you agree on this and they still have not paid out anything and everytime there is some sort of excuse. Either the casino management has not looked into the case or they want to verify my deposits.



For all players considering this casino stay as far away as you can as they will only collect your money. Their License seal is also fake and their Customer Support has one job that's keeping you busy with excuses.


And @ Casino Guru Team, could you remove the owner of this casino in the review?


Reddy Keddy is a defunct company and does not exist...

https://find-and-update.company-information.service.gov.uk/company/12534698


Once again more proof we are dealing with a fake casino just like many others out there. I will never get my funds back from them that's for sure and the other complaints too.

Editado pelo autor há um ano
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