há 3 meses
Se desejar discutir algo relacionado com Blockbets Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Blockbets Casino - discussão geral
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há 3 meses
Blockbet is the best project ever
há 3 meses
Blocksbet is one of the best casinos, amazing project!
há 3 meses
Hello, seems our findings abou this casino are not in the same tone. 🙂
https://casino.guru/blockbets-casino-review#tab=js-tab-detail-homepage
Would you mind sharing more about this awesome project, please? How much have you deposited, for instance? What about the support: is it good? Is chat available at all? Just add something so we know you actually play there, if you catch my meaning. According to our findings, the States are restricted from its services. What do you say about that, for example?
há 3 meses
This is the best casino I have ever seen and attend too all my life. More grace to your struggles
há 3 meses
Hello, I could also use more details than just things that are generic. It would look more credible than one sentence from players who have the same country. 🙂
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há 3 meses
Não quero parecer atrevido, mas parece muito com minha própria publicidade 🤷🏻
Traduzido automaticamente:
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há 3 meses
Good afternoon
I'm a player from Portugal and I have a complaint about this casino:
I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:
"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;
5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."
and
"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.
I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):
"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.
Feel free to join us and let me know if you have any further questions :)
Best regards
Jason
BlockBets Casino"
After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.
Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.
When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...
I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).
Yesterday, also during a bonus, I won $ 24000.00, and I was left with
$ 26000.00 after finishing a wager of $ 21500.00.
Deposits have always been made in crypto.
I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.
Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.
Editado pelo autor há 3 meses
1
há 3 meses
P.S. - I visited several review sites, including TrustPilot and 95% of the positive reviews are fake.
Their Curacao Licence presented on Website, ended last August.
há 3 meses
Não quero parecer atrevido, mas parece muito com minha própria publicidade 🤷🏻
Traduzido automaticamente:
há 3 meses
Yes, that's what it looks like to me too and that's why I asked more questions. But if the players don't answer more, everyone has a chance to make his own picture of how it is. We try to eliminate such things as much as possible. 🙂
há 3 meses
Good afternoon
I'm a player from Portugal and I have a complaint about this casino:
I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:
"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;
5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."
and
"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.
I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):
"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.
Feel free to join us and let me know if you have any further questions :)
Best regards
Jason
BlockBets Casino"
After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.
Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.
When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...
I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).
Yesterday, also during a bonus, I won $ 24000.00, and I was left with
$ 26000.00 after finishing a wager of $ 21500.00.
Deposits have always been made in crypto.
I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.
Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.
há 3 meses
Hello, after all I've read it's quite strange that the casino allowed you to play here. Did you use a VPN right from the start or not ? Besides, if you asked if players from Portugal can play and they said yes, then it's the casino's fault I guess. Also, if you passed the verification without any problems, then I don't see where the casino shouldn't have paid you if they accepted deposits. This casino is not the best choice and the license you mention is Costa Rica.
I was going to recommend a complaint right away, but I saw that you have already opened it and are waiting for a review, so I hope that it will be possible to help you and it is good that you have kept the evidence.
I'm curious to see how it turns out in the end and how it will be resolved. If you have anything new, be sure to let me know.
I'll keep my fingers crossed.🤞
há 2 meses
Hello,
Have you received all your winnings?
Regards
há 2 meses
Olá Mixer
Na iminência de não receber nada, aceitei a proposta do casino de receber os 25k em crypto do casino ( em fase de p´re-lançamento).
Pode correr bem ou correr muito mal.. vamos vêr.
há 2 meses
Olá Mixer
Na iminência de não receber nada, aceitei a proposta do casino de receber os 25k em crypto do casino ( em fase de p´re-lançamento).
Pode correr bem ou correr muito mal.. vamos vêr.
há 2 meses
Could you let us know if you managed to get them all and if it went smoothly? I'm sure more players would be interested and maybe this information would help them.
I would be grateful. 🙂
há 2 meses
que tipos estranhos existem, por que você entra em contato comigo se não quer ajudar ou expressar sua opinião corretamente, não consigo entender pessoas assim. por que você está perguntando, que tipo de declaração? o que aconteceria se você desse a resposta correta à pergunta? afinal, depende de nós se acreditamos em você ou não. na primeira vez, retirei $ 300 em criptomoeda e não foi problema, mas hoje fiz meu segundo depósito de $ 26 e queria o bônus de 300% que veio por e-mail. mas quando percebi que não receberia o bônus inserindo o código porque o sistema não o reconheceu, notifiquei o suporte ao cliente que eles deveriam reservar o bônus manualmente para mim, pois ele não foi aceito.
Stella do chat ao vivo me ignorou por uma hora, então enviei um e-mail para o suporte dizendo que o suporte ao cliente estava me ignorando e não havia creditado o bônus. Acho que minha carta a deixou nervosa e agora tenho que esperar o gerente, mas nesse sentido eu poderia pedir um reembolso, talvez não, não tenho ideia. O que estou tentando dizer é que eles fazem suas próprias coisas, e como era apenas uma quantia média no meu caso, tive sorte. Você pode ver como o suporte se comporta, às vezes desta forma e às vezes daquela forma, provavelmente sempre dependendo do dia. Mas no seu caso, com uma quantia tão grande, lamento muito que você tenha tanto azar. Nada acontece por meses e se você tiver sorte uma vez, você conhece pessoas assim. Também posso ver que você é um jogador de alto nível que pode ultrapassar os limites, então eu apenas o aconselharia a não jogar em um cassino online, mas sim ir ao vivo em um salão. Não importa qual cassino seja, com essas quantias você sempre terá problemas. Eu lhe digo do fundo do meu coração. E boa sorte
Traduzido automaticamente:
há 2 meses
Even though I am not sure if you are trying to reply to someone's post or just writing this in general, I need to ask what exactly your post is about.🤷♀️
I could only understand that you didn't get some bonus. Right?
What was the reason for it, though, and did you solve the problem with the support already?
há 2 meses
Era principalmente sobre o bônus, na manhã seguinte descobri que ela não estava autorizada a fazer nenhuma alteração nos jogadores. Meu maior problema naquela manhã foi que não obtive uma resposta à minha pergunta sobre o porquê e o que eu não recebi o bônus. Quando o suporte estava ocupado e o outro grupo veio, não demorou nem 10 segundos para o bônus aparecer, ela não me respondeu, ela poderia ter dito que não estava autorizada, certo? E o Mixxer me deixou nervoso, não tenho certeza, mas você e Jaro perguntaram se ele poderia adicionar capturas de tela ou algo parecido, mas nada veio e eu não conseguia entender por que não
Traduzido automaticamente:
há 2 meses
Você também está certo de que às vezes interfiro em algum lugar, o que também me custa e não posso aceitar injustiças. É por isso que tento compartilhar minha experiência em cassinos, seja ela negativa ou positiva
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