CasaFórumCasinosImmerion Casino - discussão geral

Immerion Casino - discussão geral

 por Proboteanumaria
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Se desejar discutir algo relacionado com Immerion Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.

Hi ,i have waiting on my first withdrawl 3 days because they say they have tehnical issue,after i post reviews i got the money,in the same day i request another withdrawl 350 and they say to wait again after first day they say they need more time to verify and today 26th 3rd day they have again tehnical issue sytem problem ,i dont understand why they are not fixing this issue is fustrating waiting for your money

Proboteanumaria

It surely is frustrating to wait for the money. Did they explain what kind of technical issue they experienced, at least? Sometimes it can happen that it is not even up to them to fix it, you know.🤷‍♀️

I hope everything will get solved soon and you will get your money. Let us know, please, any updates.

We are currently experiencing temporary delays in processing payments. We understand the importance of timely transactions and sincerely apologize for any inconvenience this may cause.


Please rest assured that we are working diligently to resolve the issue as quickly as possible. We are confident that this will be resolved soon, and we will ensure that all outstanding payments are made promptly.


Thank you for your understanding and patience during this time.

Then they say this We do not have a technical issue at the moment, just a delay, your request is in the processing queue, so kindly wait, please. Then this The updating of the payment system is still in progress, to my deepest regret. We apologize for the inconvenience and kindly ask you to wait a bit more ❤️It was a short time where we tested it, but now the tech department informed that some few more days is needed. Sorry for the misundestanding. They say was a missundertand and after I can confirm that your withdrawal request has been taken into the processing queue. Please kindly wait till it will be approved.Your withdrawal is being checked. I am waiting here with youThe updating of the payment system is still in progress, to my deepest regret. We apologize for the inconvenience and kindly ask you to wait a bit more,what shoult i belive 😐

Proboteanumaria

Well, to me, it seems that they really experience some kind of difficulty, and it is very important that they inform the players about it.

Hopefully, soon everything will be over and they will really be able to process with your payment.

Please let us know about any developments.

Olá

Um mês depois venho dizer que estou enfrentando o mesmo problema.

O primeiro saque demorou 3 dias.

Estou a espera do meu segundo saque ha 6 dias e as desculpas diárias são sempre as mesmas problemas técnicos.

Seja paciente etc

Este casino tem problemas e não recomendo a ninguém.

Penso que terei de apresentar uma queixa contra eles

Mco00

Greetings, it's starting to be quite unpleasant if it's been a week. I'd be getting nervous too, but on the other hand I'd be comforted by the fact that you've already said that you got the money in a pretty reasonable time before.

We give casinos 14 days to send money to a player, so I would still try to wait and see if the technical problems persist and how long I should wait. If nothing changes within that time, then we will intervene if you file a complaint.

What do you think, will you stick it out or decide otherwise?

Jaro

Repare nos comentários acima que no mês passado o casino estava com o mesmo problema.

Problemas com o sistema de paramentos, eu acho que o casino enfrenta outro tipo de problemas.

Não sei quem dá licenças a este tipo de casinos, para receber os depósitos é instantâneos mas para pagar encontram problemas.

Este tipo de casinos mereciam que jogadores jogassem e só passado uns dias é que pagavam.

Ainda ha muitas injustiças nos casinos online.

Provavelmente irei ter que apresentar queixa

Mas vou esperar mais uns dias

Mco00

I've seen it and I've also said to myself that obviously they might have some problems, but your reasoning is appropriate. I would also try to give the casino some more time and if nothing happens then we will try to help you. But I hope that won't be necessary. 🤞

Jaro

Assim espero também que seja resolvido da melhor forma.

Mas opera de maneira duvidosa este casino

Mco00

Hello

Tenho novidades

O casino efectuou o pagamento.

Demorou uma semana mas pagou

Mas fica o mistério do motivo da demora, visto que o problema técnico para mim não é evidente

Mco00

Hi there! I'm glad to see the payout made it through. Even though I imagine one remains quite confused when the reasons have not been resonably explained. Well, in any case, good for you!

I wonder if you have any advice you would like to give others based on your recent experiences 🤔

Radka

Olá radka como está?

Eu entrei em contacto com suporte do casino para tentar saber como funciona os saques, mas não obtive a resposta que eu queria, apenas me disse que o meu saque de ontem foi realizado da parte deles,

Ou seja continuo sem saber como funciona o sistema de pagamento deles.

Para mim eles são 1 casino pequeno que dependem de outros talvez.

O que diria aos outros jogadores:

O immerion não complica a vida dos jogadores com verificação de conta.

Nem usa isso para enrolar os jogadores, ponto positivo

Mas tem pontos negativos

O pagamento é confuso não dá para entender se demora uma semana ou 3 dias 🤷‍♂️

O suporte via chat online por vezes demora a responder mas o bom é que não são respostas automáticas.

Você recebe o apoio de 1 agente real.

Eu gostatia de falar sobre o rtp das slots no immerion mas é complicado porque não sei se o próprio casino tem poder de seleccionar o seu rtp ou não.

Mas na verdade os prémios nas slots são pequenos, para conseguir 100€ numa vitória é muito difícil independente do valor da aposta.

Não quero prejudicar o casino mas na verdade não estou encantado com os prémios.

O bónus cashback é bom mas não tem torneios,

Fica ao critério de cada 1 🤷‍♂️

Mco00

I think you evaluated it quite objectively because you mentioned both pluses and minuses, I really like that. 

It's true that it's up to everyone whether to play in the casino or not. In some cases, it's a pity that you don't know the answers to the questions you had, and so it still gives you a feeling of the unknown.

As far as RTP is concerned, not every provider has this option but some do. Anyway, you can't just change it as the casino feels like and one day it would have a different RTP on slots than the next. It would probably be best to check with them, although I've seen that it's a difficult task.

Regardless, I firmly believe that it will improve in the future and you will have a better experience whether at this or another casino.

If you play here again, you can let me know how you did.

Jaro

Ola

Eu tenho 1 saque pendente desde sábado e pelo que vejo o casino tem 1 sistema de pagamento que depende de outros.

Eles enviam logo o pedido de pagamento mas não sei a quem.

Se dependem de outro casino de grande marca ou assim.

Eu não sei como funciona mas penso que os casinos pequenos são como revendedores. É o que eu penso.

Então está aí uma desvantagem em jogar em casinos pequenos.

Assim como grandes prémios nos casinos pequenos também não me parece existir.

Os grandes prémios que obtive foi sempre em casinos grandes ou médios e o pagamento foi sempre em menos de uma hora.

Então esta minha opinião vem de factos e não de palpites.

Eu virei aqui avisar quando o meu saque fore realizado para podermos fazer uma análise mais concreta

Obrigado pelo seu feedback

Mco00

I basically agree with you on most of what you wrote. 

Smaller casinos would probably tend to pay you out in smaller amounts and over a longer period of time. Maybe that's what the limits are for. When a player plays in a smaller casino I would check from various sources how they pay out players, how often and how regularly, whether they always pay out or stop after some time. Because with a smaller casino logically comes the fact that there are fewer players and therefore less money. 

As for the withdrawal, I will wait to see what you come up with and I firmly believe that it will be fine. 

If not, you know you can contact us. 

Jaro

Obrigado pela sua resposta.

Assim que tiver novidades voltarei aqui

Mco00

Of course, I will wait, I believe, for positive news. 🙂

Jaro

Na verdade eu quero mesmo é saber como funciona os casinos pequenos, não que eu queira abrir um casino 😁😁

Mas sou curioso e gosto de saber como funciona

Mco00

I understand, it probably varies from casino to casino and especially from time to time they operate on the market. It also probably depends on whether they focus on one country or several. I would say that smaller casinos usually have it so that they focus on one or few countries. 

I have already said something about this and there is not that much to add to it, but I also looked in our guides to see if I could find something and basically I found similar things. if a player wins a larger amount, it can disrupt the cashflow and therefore the casino can have some problems. That's what limits are for, to protect it somehow. It would also probably be important to say what is a bigger amount for the casino. 

Also, if casinos use third party providers, withdrawals can sometimes be affected by technical difficulties and the like, which the casino doesn't have much in its hands. Therefore, it is not always the casino that is to blame. In such cases, the choice of payment method and various other things are also decisive. 

However, I would say that smaller casinos have more disadvantages than advantages, because if they don't have a lot of players and therefore don't have as much money, there could be a problem with a bigger win as I mentioned above. 

So when you play in a casino like this, you probably need to take everything into consideration and not expect any big things. Then obviously the casino will not disappoint that much. 😀 🙂

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