FórumDiscussão das ReclamaçõesQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 145)

há um ano por kirekin
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Dustyd
há 3 meses

they just say they are investigating but majority of time do nothing hopefully not the case for your sake.Also that excuse by the bank doesnt mean anything if you persist with the goods and service not provided route. Have you threatened to escalate to fca and made formal complaint ?

Elijahanth
há 3 meses

Yeah I’ve said I’ll go to the fca but they started saying that good was provided as it was for gambling, thing is I didn’t mention gambling and they claim they haven’t spoke to any merchants

há 3 meses

If I go back and say that I didn’t get any services or goods from the merchants I only opted for goods from the casino will this be a strong case?

Dustyd
há 3 meses

you can say some deposits weren't credited so not all goods and services were provided say the gambling company said with some of the deposits it wasn't processed and it would be returned to your bank but none have been. you contacted the merchant that appears and they ain't refunding you have not received no credits goods or service for majority of the transactions and the gambling account was blocked.

há 3 meses

Hi, has anyone got any information on the following;


lingom*red London GBR

auri digital tallin EST

Air sailr Wrocław Poland

Hearing hub OTA NGA

Pp wallet Liverpool GBR



Dt100
há 3 meses

It must be a generic email as it is exactly the same one word for word I have

Anonymized668
há 3 meses

I have noticed helpersm have changed buissness location it was registered to vivola or something like that now it's registered APPERATOR LTD

Anonymized668
há 3 meses

It was showing London as it was under a company called vivola I think but now it's changed to APPERATOR LTD go to the Web page and check again

Joddd
há 3 meses

As in the helpersm pro website?

há 3 meses

Tenho uma dúvida muito importante em relação ao reembolso em relação a esses nomes de empresas etc. Depositei cerca de 70k na Wisho, a empresa que recebe o dinheiro se chama Alphastrike. Agora, o que considero importante, depositei uma quantia e ela nunca chegou à conta do cassino, então agora estou aguardando que o dinheiro seja transferido de volta para minha conta bancária. Mas a transação não é desejar, mas sim atacar

Além disso, o suporte confirmou que foi para eles que a transação foi realizada, o que posso fazer para obter um reembolso

Traduzido automaticamente:
Elijahanth
há 3 meses

But if I have mentioned that they have bypassed a gambling block etc. By using their mcc could I still use that as evidence?

há 3 meses

Isso pode não funcionar, não sei qual é a política do seu banco. Por experiência própria, posso dizer que os bancos rejeitam estornos relacionados a jogos de azar. Independentemente de o MCC ter sido alterado ou não.

Traduzido automaticamente:
há 3 meses

Alguém tem alguma informação?

DONCOM limitado, bungoma KE


Traduzido automaticamente:
Dt100
há 3 meses

yeah helps to strengthen your case but cant be the sole reason as the comment said below its just difficult when you say its just gambling transactions

Elijahanth
há 3 meses

Well my initial email obviously says I am writing about illegal transactions bypassing MCC etc and claiming a refund, I have not received services from you or goods etc. Please block my bank card from any future transactions.

há 3 meses

I have proof of sending an email to bitsent 5 weeks before transactions went through to fomiline, goriwire, bitsent etc asking them to block my card from any future transactions with all of them and their companies. This is in their t&Cs as well. Surely this is eligible for a refund.file

Anonymized668
há 3 meses

Yes

há 3 meses

So my claim got denied for chargeback on basis of I authorised the transactions and the bank are saying that it’s a dispute I need to take up with the casino not the merchants, as the merchants have provided services. However the merchant in question sells nft art which I have not received or brought, what should I say to my bank?

Anonymized668
há 3 meses

Mine said Edinburgh. I also had apperator and I wrote to their office and sent it recorded delivery

Anonymized668
há 3 meses

It does for me also there is 2 sites helpersm.com and Helpersm.pro

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