We have no problem with constructive criticism, but your post is quite far from that. What makes you think so?
But I must warn you: do not use offensive or vulgar language - otherwise, I'll hide your posts, and you may end up banned for good.
Take it as a kind warning.
You’re so closed mind about your own view on the matter. Nobody’s threatened me, as I reply to a quote is a threat to me.
I don't understand why we would give false hope to players and therefore why you hold this view. You opened a complaint with us, where it was clearly explained to you that we give casinos 14 days to resolve the withdrawal. This is a procedure that is applied to every player and I don't understand your behaviour because someone wants to help you. If the casino fails to pay, then we try to contact the casino and help. In the meantime, our team is gathering relevant evidence because they cannot go into the conversation empty-handed. I would also like to say that we do not judge any player and as long as you take this approach, there is not much that can be solved.
Regarding the promoting of unlicensed casinos, you've got it all wrong. We are trying to inform players, not send them somewhere unsafe to play. That's why we also have casinos on the site that have a low safety index, don't have licenses, etc., so that players have a chance to see this information before they deposit somewhere. I don't think that's promoting casinos.
Anyway, constructive criticism is fine and we have no problem with it, but if you come in and use vulgar language just for going through a certain process like any other player, then it's not constructive criticism, it's bias.
and thanks for forcing my complaint to wait for 14 days. My account is closed and now I’ll be 14 days behind to even try to get it. Y’all do so much for us
You’re so closed mind about your own view on the matter. Nobody’s threatened me, as I reply to a quote is a threat to me.
Dear user, with all possible respect, lying and using violent expressions as well as abusive language, for instance, is not allowed. It is as simple as that.
A warning with possible consequences isn't threatening. Consider that.
You’re so closed mind about your own view on the matter. Nobody’s threatened me, as I reply to a quote is a threat to me.
I told you that as long as we can talk like human beings you don't need to get banned. Radka just warned you that if you continue what you wrote before, you might get banned. It's just an interpretation of the rules that exist here on the forum.
Sadly, even here, you are mistaken again. Admins do not handle complaints; hence, we hold no power over the process. The more you write, the more it becomes clear that you are mostly driven by your assumptions.
Have you ever heard that "assumption is the mother of all mistakes"?
(Eugene Lewis Fordsworthe)
Back to the complaint process, you can follow its correctness by consulting this guide if you like:
https://casino.guru/how-we-resolve-casino-complaints
"Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.
As the successful resolution of a complaint often takes a lot of communication between all three parties, the total time can add up. The average time it takes to close successfully-resolved complaints is roughly 21 days from the date they were submitted, but again, this varies a lot from one complaint to another."
Figures. 🙏
https://casino.guru/vave-casino-withdrawal-of-player-s-winnings-has-been
I hope we just overcame the initial fuss and may go on as reasonable people.
My assumptions? I’m not gunna debate with naive people. Y’all want act like y’all are doing the world a favor, go ahead. Live in y’all’s dream.
Sim, estou seguindo pelo videos-cassino. O cassino móvel Vera&John é o melhor para mim. Vera&John casino
Hi, did you follow us and our youtube page ? I think that's what this thread is for ? Have you seen some of our videos ? 😀
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