Bom dia,
A minha conta está totalmente identificada, enviei um pedido de levantamento de €950 em 25.5.2023, que como o casino me garantiu demoraria no máximo 3 dias a ser concluído, no entanto ainda está pendente.
Entrei em contato com o serviço do cassino várias vezes e, embora inicialmente me informassem que o saque seria concluído em 29.5.2023, eles me disseram que seria concluído em 30.5.2023 e agora estão me dizendo que não sabem quando será concluído porque há um problema técnico e eles não sabem quando será corrigido sem me dar nenhuma outra informação e isso me parece muito suspeito.
Gostaria de sua ajuda para concluir meu saque, pois preciso desse dinheiro e é muito importante para mim concluir o saque imediatamente
Good morning,
My account is fully identified, I have submitted a request to withdraw €950 on 25.5.2023, which as the casino had assured me would take a maximum of 3 days to complete, however it is still pending.
I have contacted the casino service several times and while they initially informed me that the withdrawal would be completed on 29.5.2023, they then told me that it would be completed on 30.5.2023 and now they are telling me that they do not know when it will be completed because there is a technical problem and they don't know when it will be fixed without giving me any other information and that seems very suspicious to me.
I would like your help to complete my withdrawal, as I need this money and it is very important for me to complete the withdrawal immediately
Καλημέρα,
Ο λογαριασμός μου είναι πλήρως ταυτοποιημενος, εχω υποβάλει ένα αίτημα για ανάληψη 950€ την 25.5.2023, το οποίο όπως με είχε διαβεβαιώσει το καζίνο θα έπαιρνε το μέγιστο 3 μέρες για να ολοκληρωθει, παρόλα αυτά εκκρεμεί ακόμα.
Έχω επικοινωνήσει πολλές φορές με την εξυπηρέτηση του καζίνο και ενώ αρχικά με ενημέρωσαν ότι η ανάληψη θα είχε ολοκληρωθεί την 29.5.2023, στη συνέχεια μου είπαν ότι θα ολοκληρωθεί στις 30.5.2023 και τώρα μου λένε ότι δεν γνωρίζουν πότε θα ολοκληρωθεί γιατί υπάρχει τεχνικό πρόβλημα και δεν ξέρουν πότε θα διορθωθεί, χωρίς να μου δίνουν οποιοδήποτε άλλο στοιχείο και εμένα αυτό μου φαίνεται πολύ ύποπτο.
Θα ήθελα την βοήθεια σας να ολοκληρωθεί η ανάληψη μου, καθώς τα χρήματα αυτά τα χρειάζομαι και είναι πολύ σημαντικό για μένα να ολοκληρωθεί άμεσα η ανάληψη
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