MyStake Casino - Jogador suspeita de práticas de jogo injustas.

Hi there, I have been using this casino for a while now but I have came to realisation that this casino is taking everyones money.

At first they let you win just like at every other place, then the more you deposit the more they take all the money you have. Their "99%" RTP mini games are a lie. One of the games "chicken" takes all your money and does not even give you a chance. I have many proofs of this.

You will win a small amount back then if you try carry on playing it will just drain everything you have. From the £6000 that i have lost over the few months, I have barely won back £500. Which is not even 10% of my total deposits.

All the games are designed to draw you in giving false hope that you are on a streak, then once you win a couple times it will take your money.

I can make the most random selections and I still lost 7 rounds in a row with different combinations and lowest risk settings in the chicken game.

This casino has harmed me mentally & financially and should not be operating. I Have recently seen other reviews saying the same thing complaining about how rigged they are.

Dear shemzz,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing.

Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Tomas

Dear shemzz,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.