Fiz um saque de € 140 em 7 de agosto. Agora é 27 de agosto, 20 dias depois, e a solicitação ainda está inativa, sem processamento. Apesar das minhas várias tentativas diárias de contatá-los por chat ou e-mail, não recebi uma resposta significativa. Quando pedi os detalhes da empresa por interesse genuíno, eles evitaram me dar e até fecharam o chat. Eles ainda não responderam ao e-mail. Embora eles tenham todos os jogos, nunca mais jogarei lá. 20 dias para concluir um saque é um absurdo! E, claro, em vez de receber respostas sérias, recebo desculpas bobas dizendo que estão arrependidos e que estou certo. Fique longe deles.
I made a withdrawal of €140 on August 7th. It's now August 27th, 20 days later, and the request is still inactive, with no processing. Despite my multiple daily attempts to contact them via chat or email, I haven't received a meaningful response. When I asked for the company's details out of genuine interest, they avoided giving them to me and even closed the chat. They still haven't responded to the email. Although they have all the games, I will never play there again. 20 days to complete a withdrawal is outrageous! And of course, instead of receiving serious answers, I get silly excuses saying they're sorry and that I’m right. Stay away from them.
Έχω κάνει ανάληψη 140€ από τις 7/8. 27/8 σήμερα , 20 μέρες μετά ακόμα το αίτημα παραμένει σε αδράνεια καμία επεξεργασία και παρα τις καθημερινές πολλαπλές μου επικοινωνίες είτε μέσω τσατ είτε μέσω μειλ δεν έχω πάρει μια ουσιαστική απάντηση. Μάλιστα όταν ρώτησα από καθαρό ενδιαφέρον τα στοιχεία της εταιρείας απέφυγαν να μου τα δώσουν κλείνοντας μάλιστα το τσατ. Στο email ακόμα δεν έχουν απαντήσει. Αν και έχουν όλα τα παιχνίδια δε πρόκειται να ξαναπαίξω ποτε σε αυτούς. 20 μέρες για να ολοκληρωθεί μια ανάληψη είναι τρομερό ! Και φυσικά να μη λαμβάνω σοβαρές απαντήσεις αλλά χαζές δικαιολογίες του τύπου έχω δίκιο και απολογούμαστε. Μακριά από αυτούς
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