Registrei-me no casino para jogar aviador conforme anunciado, mas não só o aviador não estava disponível, como também tive que apostar o valor dos 10 euros que depositei para poder fazer um levantamento.
Então, apostei os 10 euros, dobrei para 20, e quando fui levantar, fez outro depósito de 20 euros em vez de um levantamento.
O atendimento ao cliente está zombando de mim e não me responde.
Por favor, ajude se você puder. Depois que apostei o valor inicial, não me deixa pegar, e agora estão me mandando apostar os 20 extras que tiraram do meu cartão sem meu consentimento porque cliquei em sacar e eles fizeram um depósito.
Agradeço antecipadamente.
I registered to the casino to play aviator as advertised, but not only was the aviator not available, but I also had to bet the amount of the 10 euros I deposited in order to make a withdrawal.
So, I bet the 10 euros, doubled it to 20, and when I went to withdraw, it made another deposit of 20 euros instead of a withdrawal.
The customer service is mocking me and not responding to me.
Please help if you can. After I wagered the initial amount, it won't let me take it, and now they're telling me to bet the extra 20 that they took from my card without my consent because I clicked on withdrawal and they made a deposit.
Thank you in advance.
Εκανα εγγραφη στο καζινο για να παιξω το aviator οπως διαφημιζονταν αλλα ουτε το aviator υπηρχε και μετα την καταθεση των 10 ευρω που εκανα επρεπε να στοιχηματισω το ποσο για να κανω αναληψη
Ετσι στοιχηματισα τα 10 ευρω τα διπλασιασα σε 20 και πηγαινοντας να κανω αναληψη μ εκανε αλλη μια καταθεση 20 ευρω αντι για αναληψη
Στην εξυπηρετηση με δουλευουν και δεν μ απαντανε
Σας παρακαλω αν μπορειτε να βοηθησετε γιατι αφου στοιχηματισα το αρχικο ποσο δεν μ αφηνει να το παρω και τωρα παλι με λενε να στοιχηματισω και τ αλλα 20 που χωρις να θελω μου πηραν απο τη καρτα μου γιατι εγω πατησα αναληψη κι αυτοι κανανε καταθεση
Ευχαριστω εκ των προτερων
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