Vulkan Vegas Casino - A retirada do jogador foi adiada.

Hello, good afternoon. I've been making a withdrawal and it hasn't been deposited yet. Did you need to know why? Since I need it. Urgent.

Hola buenas tardes. Estuve haciendo un retiro y aún no me lo han depositado. Necesitó saber porque ? Ya que lo necesito. Urgente.

Dear jonatanmonzon4,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Before we move forward, could you please clarify when exactly you requested this withdrawal?

Looking forward to hearing from you.

Best regards,

Kristina

Dear jonatanmonzon4

Congrats on your win!

Please kindly use the bank transfer option to withdraw your winnings.

Thank you in advance!

Kind regards

Hi Yes. $190,000 is the withdrawal you make! I already passed the successful verification and so on. I mean they just have to deposit me.

Hola si. 190000$ es el retiro que realice ! Ya pasé la verificación éxitosa y demás. Ósea que solo me tienen que depositar.

Hello everyone,

Thank you Vulkan Vegas Casino for your assistance.

jonatanmonzon4, could you please confirm that you have requested a new withdrawal via bank transfer as suggested?

Dear jonatanmonzon4

Please kindly understand, casino cannot make a withdrawal request instead of you.

Thanks

Hi good morning. For the withdrawal you make, I selected the Mifyinity electronic wallet. I mean, it's a bank transfer. Now it jumps me rejecting. I was asked at Mifyinity to re-upload the documentation for account verification.

There I made the withdrawal again. Now I get 1,900.00. I put $190,000 thousand..

They could help me.

Hola buen día. Para el retiro que realice, seleccioné la billetera electrónica Mifyinity. Osea es una transferencia bancaria. Ahora me salta rechazando. Me pidieron en Mifyinity que vuelva a subir la documentación para verificación de la cuenta.

Ahí volví hacer el retiro .ahora me sale 1.900,00. Yo puse $190.000 mil..

Me podían ayudar.

Hello,

Please kindly confirm the winnings were received successfully.

Thank you in advance!

Kind regards

Thank you. Thank you.! I was suspicious at this point but the withdrawal system I used.!! The only thing that $9000 has been taken from me, I want to know what it is for?

Thank you very much

Gracias. Mil gracias.! Desconfiaba a este altura pero el sistema de retiro que utilice.!! Lo único que me han sacado $ 9000 quiero saber de qué es ?

Muchas gracias

Hello,

We'd like to confirm, that no commission was applied by the Casino.

Kind regards

Awesome news! jonatanmonzon4, please note that banks may charge transaction fees and currency exchange fees and unfortunately, this is out of the casino's hands. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.