Avaliação do paunalexandru

Casino Guru

Queremos que os jogadores compreendam o jogo.

há um anoOriginalTradução
I tryed to withdraw the winings, which were about 1700$,and without any reason and proof they closed/disabled my account and confiscated the winings, saying that I have multiple accounts, which is not true.
Disabled my account when I tryed to withdraw the money
  • No possibility to withdraw
  • Scam casino
  • Block the account without any reason
IviBet Casino
há 6 meses
We apologize for the inconvenience you've experienced, paunalexandru. Our team takes account security and fair play seriously, and we strive to ensure that all our players adhere to our terms and conditions.

We regret any misunderstanding or inconvenience this may have caused. If you believe there has been an error, please reach out to our customer support team with any relevant information, and we will review your case accordingly.

Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused.
há um anoOriginalTradução
Since yesterday I ve been trying to withdraw abt 1300$, for which I invested abt 800$ just tu try to take my money back.
When I tryed to make the withdraw, all the time is rejected for no reason.
I tryed to contact the casino via online chat which is a joke, nobody is really helping, you get the same answers all over again, than I tryed to contact the casino by e mail, and of course nobody is answering.
The answers I get from the chat is to keep on trying, and that they have some problems with the payments, which seems like a lie due to the fact that when I deposit the money, they been taking them immediately.
My ID is 17985191
Ler maisLer menos
  • No possibility of withdrawal all the time withdrawal is rejected for no reason
1win Casino
há um ano
Hello!
Thank you for your feedback.
Specialists have checked the history of withdrawal from your account, and the status of the last procedure - "Successfully". Money was credited to the specified by you requisites.
Sincerely, 1win team.
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