Perfil de Utilizador | Casino Guru

Aprendiz Novato

Canadá

Spinight Casino

há 2 semanasOriginalTradução

I’ve sent over a dozen emails with no response from customer service. You can’t even access the 24/7 chat. Every time I try to click the support chat button nothing happens. Bonuses sometimes are not credited to your account after deposit. No responsible gambling options. There policy is to contact via email for responsible gambling tools. THEY DO NOT RESPOND

Boa seleção de jogos
Good game selection

Suporte ruim
Bad support

Todas as avaliações do Spinight Casino

Mich003

Aprendiz Novato

Canadá

WildTornado Casino

há 9 mesesOriginalTradução

Very good experience with this casino ! Customer service was great and very fast payout

Pagamento rápido
Fast payout
Ótimo atendimento ao cliente
Great customer service

Todas as avaliações do WildTornado Casino

WildTornado Casino

há 8 meses

Dear Mich003,

We deeply appreciate the time and effort you have taken to share your thoughts and experiences with us. Your positive feedback is highly valuable to us.

Rest assured, we are doing our best to meet your expectations and make our service more comfortable and pleasant every day.

Best regards,
Wild Tornado Casino Team

Mich003

Aprendiz Novato

Canadá

Videoslots Casino

há um anoOriginalTradução

They have a lot of games but unfortunately I can’t play them. I made an account on Thursday and to activate my account I needed to deposit. I deposited $50 . I then go and try and play a game and I am restricted from playing because my account is not verified . No big deal I go and upload all my documents. I am still waiting to be verified 4 days later. The chat customer service is useless and when you email they do not answer.

Ler maisLer menos

muito jogo
Lots of game

Atendimento ao cliente terrível
Terrible customer service
Tempo de verificação longo
Long verification time

Todas as avaliações do Videoslots Casino

Mich003

Aprendiz Novato

Canadá

Arlekin Casino

há um anoOriginalTradução

Terrible Casino. Takes way too long to verify and I was denied my withdrawal because of over betting on a bonus. That information should be stated very clearly when accepting the bonus. I should not have to scroll down to the bottom on the home page to find the very small fine print of the bonus policy. I will not be wasting my at this casino again.

I uploaded my documents 3 days ago and I’m still not approved they are pending

Ler maisLer menos

Tempo de verificação longo
Long verification time
As regras e políticas de bônus devem ser declaradas claramente ao adicioná-las a um depósito.
Bonus rules and policies should be stated clearly when adding them to a deposit.

Todas as avaliações do Arlekin Casino

Arlekin Casino

há um ano

Hello Mich003!

We apologize for the inconvenience caused. Our payment officers acted strictly according to our Terms & Conditions, which state that max bet while playing with a bonus has to be 5 EUR or equivalent in another currency. I'm sorry to hear that your experience at our casino was clouded by this situation.

Our casino treats KYC verification seriously, and you were requested to provide the standard set of documents to prove your identity and your payment methods. As soon as all the requested information is provided, the verification process will be completed.

Regards,
Arlekin Casino.

Avaliação do mich003

Casino Guru

Queremos que os jogadores compreendam o jogo.

Spinight Casino

WildTornado Casino

Videoslots Casino

Arlekin Casino

Avaliação do mich003

Casino Guru

Queremos que os jogadores compreendam o jogo.

Spinight Casino

WildTornado Casino

Videoslots Casino

Arlekin Casino

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