há 8 mesesOriginalTradução
KYC muito doloroso e perturbador. Eles queriam 10 documentos diferentes. Cartão de ponto, fatura, selfie, captura de tela do cartão bancário, mesmo não tendo usado para depósito, extrato de conta, captura de tela do banco online, minhas próprias informações... cada vez que eu enviava um documento, um novo era necessário. Os documentos foram processados rapidamente, mas tive que editá-los por cerca de uma hora. Parecia que eles estavam tentando deixar o jogador frustrado para poder devolver o dinheiro.
O dinheiro chegou à conta rapidamente, depois de passar pelas dores do KYC.
O dinheiro chegou à conta rapidamente, depois de passar pelas dores do KYC.
- KYC
Traduzido automaticamente:
1
CatCasino
há 7 meses
Hello there,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during the KYC process. We understand that it can be lengthy and frustrating at times, but it's essential for ensuring the security and integrity of our platform.
We appreciate your cooperation and patience as you provided the necessary documentation. It's reassuring to see that your documents were processed quickly, even though we understand that gathering and editing them took considerable effort on your part.
Please rest assured that your account is now fully verified, and you can continue to enjoy our services with confidence. If you have any further questions or require assistance, our customer support team is here to help.
Thank you for your understanding and for being a valued member of our community.
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during the KYC process. We understand that it can be lengthy and frustrating at times, but it's essential for ensuring the security and integrity of our platform.
We appreciate your cooperation and patience as you provided the necessary documentation. It's reassuring to see that your documents were processed quickly, even though we understand that gathering and editing them took considerable effort on your part.
Please rest assured that your account is now fully verified, and you can continue to enjoy our services with confidence. If you have any further questions or require assistance, our customer support team is here to help.
Thank you for your understanding and for being a valued member of our community.
