FórumCasinosBet24-7 Casino - discussão geral

Bet24-7 Casino - discussão geral (página 4)

há um ano por Tillykke
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9270 visualizações 70 respostas |
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Rolexesh
há 11 meses

Well, thank you for describing your situation and I see that it ended up as unresolved- against fair gambling. However, by the casino getting black points, it lowers its safety index, which I understand is not what you want to see, but it is the only thing we can do in this case. Michal tried to help as much as he could, but unfortunately he didn't find a consensus with the casino. 

Nevertheless, there is still a chance to file a complaint with an authority, as you have been advised to do in your complaint. 

I'm sorry that this is the way this case turned out, but believe me, we tried to do everything we could. 

I hope you will not encounter such a bad experience in the future. 🙁

há 11 meses

Eu me cadastrei no casino chamado bet24-7esse cassino fiz 400 saquei pediram um deposito de 25 completei o depósito eu estou des sexta o feira pra resolver e nada suport deles sempre diz que não te. Contato de resolver com departamento finaceiro deles

E departamento finaceiro deles não mas me responde meus emails o suport nunca dar solução poxagente

Preciso que vocês me ajudem eles tem cassino guru como apoiado deles estou super costragido

há 11 meses

filefileNão querem me paga eu preciso de ajuda eles estão a dias pra darem meu dinheiro

marcelolopes8246
há 11 meses

Hello. This sounds like you unfortunately found yourself in a tricky situation. Would you try to explain it to me better please? Have you played at this casino with a bonus at first? A no deposit bonus maybe? And from this bonus you have won the money. Is that correct? To withdraw your winnings they have asked you to make a deposit. This is quite a non unusual tactic, as I would say, for casinos to do. This way they are actually able to start with the KYC process. It can take a few days to complete your verification before your withdrawal can be completed.

We give casinos 14 days to complete the verification process. I would recommend you to be just a little patient and wait few more days. Allow me to add just a little detail here. Just have in mind please that the Christmas holidays are coming, where things slow down, and I suppose here it won't be any different.

Please provide some additional information so therefore our team will be able to help you with your issue.

Will wait for your answer.🙂


Editado pelo autor há 11 meses
marcelolopes8246
há 11 meses

Você não verá nenhum dinheiro no cassino, eles tiraram € 84.000 de mim

Traduzido automaticamente:
há 9 meses

The casino closed without paying the promised money

haper
há 9 meses

Hey there.

Are you sure it has closed? I mean, did they at least send you a note? Not that it would solve the money problem, but I prefer to ask if you don't mind.

I sent the site for inspection, but sadly, there is not much I can do for you now. Feel free to make a complaint.

Honestly, it was a terrible site to deal with, so I'll leave the decision up to you. At least there are no costs for trying it out. 🙏

Radka
há 9 meses

How can a complaint help me if the casino has closed and they even deleted all their contacts?

haper
há 9 meses

Could you submit the complaint using the link I sent?

Did you try? Click or tap here 👈 and try it, please.

But frankly, I have to remind you that I fear there's little we can do. Closed casinos usually don't respond.

há um mês

Dont waste your time here the slots are rigged a very horrible experience one of the worst and i have been playing for over 10 years and this casino should be banned

jamessims171
há um mês

I am sorry for your experience at this casino. Is there something we could help you with, perhaps?

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