há um mês
Hello, has your KYC lasted that long ? I'd say that's too much. What's the problem with not being able to verify your documents ? Have you thought about lodging a complaint if you can't move on ?
há um mês
eles só me consultam por uma semana e falam que podem estender para 30 dias úteis, o que é muito.
Traduzido automaticamente:
há um mês
Yes, that would be for me too. We also give casinos 14 days for KYC because we believe that casinos should be able to sort out everything necessary and verify the player by then. So if it takes an unreasonable amount of time, you can contact us at any time.
In your case, it was only a week, which doesn't seem so bad to me.
Anyway, didn't you try to play after that experience ?
há um mês
Não quero mais brincar lá.
Traduzido automaticamente:
há um mês
It is totally up to you, of course. If this experience has put you away, it is better to move on. Right?
há um mês
Por favor, reduza a classificação deste casino porque eles são muito ruins.
Traduzido automaticamente:
há um mês
It is really not possible to reduce the rating of the casino whenever someone asks for it. The whole process needs to be done before the rating can get lower or higher.🤷♀️
I believe that you are aware of this. Right?
If you'd like to read about it more, do so here, please. You can find there much information regarding the whole process.
há um mês
Quero escrever uma reclamação sobre este cassino.
Traduzido automaticamente:
há um mês
What would that be about? What happened to you here? Last time we wrote to each other we talked about verification but I didn't catch any problem.
Could you please tell me ?
há um mês
pegou meu dinheiro
Traduzido automaticamente:
há um mês
Okay, and on what basis did the casino take your money, did they tell you any reason ?
há um mês
Quero dizer, eles me deixaram sacar dinheiro da minha carteira
Traduzido automaticamente:
1
há um mês
Am I assuming correctly no issues is now troubling you at Casinoin? 🙂
Can't say I fully understood the whole point, so if there is anything of concern, feel free to specify it, please.
há um mês
o dinheiro foi pago para mim, mas mesmo assim não aconselhei ninguém a jogar lá
Traduzido automaticamente:
há um mês
Well, thank you for sharing your opinion. Sometimes it would be nice to describe a bit more what happened to you, because it will help other players.
Anyway, why wouldn't you recommend playing at this casino ? If they paid you the money, I might be interested. 🙂
