há 2 anos
Se desejar discutir algo relacionado com Lolly Bet Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Lolly Bet Casino - discussão geral
há 2 anos
When I attempted to deposit $125 into this casino, the casino contacted me to deposit 125 DOGE.
However, when I actually deposited, only $12.5 was deposited.
Perhaps the casino misunderstood the exchange rate.
I contacted the casino about this, but never received a response.
I don't want to file a complaint because it is a small amount, but the casino probably uses a lax rate for other virtual currencies as well.
há 2 anos
Hi it looks like it's as you say, but I think until it's confirmed we probably can't be sure of anything.
The best thing would definitely be to get an answer, but so far I see that the casino hasn't responded.
Anyway, will you try again with support or email ? I don't think it's difficult to answer such a question. 🤔
If you find out something new, be sure to let me know.
há 2 anos
Hello all,
Wanted to do a warning that deposits to lollybet do not seem to be crediting.
I deposited €500 via ETH yesterday, completed in my wallet and on the block chain. Not in my lollybet account, support isnt helping.
What to do?
há 2 anos
Hi, sometimes the problem may not be on the casino side, but maybe it's the third party where the problem is. As for the support, they don't tell you anything or ignore you ?
há um ano
Site novo ,não existe chat ,suporte para responder demora,não depositária neste site ,qualquer problema demoraria para se resolver
há um ano
Hey, yes the fact that live chat is not here is also stated on our review. So I believe that if a problem arises, as you said, it takes longer to solve.
However, can't they be deposited according to what you say, or do I misunderstand ? 🤔🤷♂️
há um ano
Horrible, horrible casino. Just can't withdraw. I've written a review that's pending. I'm just so angry with this casino right now!
há um ano
Hi, could you tell me a bit more about what happened in the casino and what reason they have for not paying your money ? How long have you been waiting for the cash ? Did you have to verify your account or was it not necessary yet ?
Please let me know so I know what is behind this whole situation and we will see if we can help.
há um ano
I haven't been given a reason. The live agent says he has no access to the process. I had previously sent in documents and the agent keeps telling me stories. First I was previously told that all.my documents had been approved, then the agent said yesterday (after many days of querying) that I was not verified, only to say today that I am indeed verified (It's always the same agent name so I assume it's the same person)so I have no idea what's going on. As for the support team, I have been sending emails daily and what always happens is that they'll wait a few hours then they'll send me an automated email asking me to rate their service. This is the kind of email.you usually get when a support ticket has been closed, so this makes me wonder whether they are intentionally ignoring me.
I have been waiting for this since the 30th of May, and this is a crypto withdrawal. The amount of money is €136 and according to their terms all withdrawals under €1000 re processed in 72 hours and the agent previously stated that they process withdrawals on the weekend as well. So I'm very frustrated.
há um ano
After a lot of pressure they finally processed my withdrawal. I still advise people to be very careful. No explanation was given as to the delay, just an email saying sorry (with typos) was given. This looks like a very amateurish website and it should have a lower rating frankly.
ResponderCitar3
há um ano
Diga-me, de que tipo de pressão você está falando?
Aguardo também um levantamento de fundos a partir de 30 de maio (100 euros, desde que antes tenha perdido mais de 100 euros) e ainda não consigo receber o meu dinheiro. Embora a primeira retirada tenha sido processada em menos de 24 horas.
No chat eles falam que não fazem pagamentos e é preciso entrar em contato via email. Mas por e-mail eles me ignoram.
Traduzido automaticamente:
há um ano
Well, I wrote a review here that's still pending (I believe that casinos are notified of pending reviews). Another option is filing a complaint. You can do it here if 14 days have passed (which is what I would have done had it reached that time). Or you can file a complaint at lcb.org as I did. That may have helped as after they processed my withdrawal they also contacted them to say it was done. So perhaps they care about complaints. So either wait and complain here or do it there. Askgamblers is not an option for lollybet though.
ResponderCitar1
há um ano
After a lot of pressure they finally processed my withdrawal. I still advise people to be very careful. No explanation was given as to the delay, just an email saying sorry (with typos) was given. This looks like a very amateurish website and it should have a lower rating frankly.
há um ano
It's great that you finally got the money, but I can see the price. I guess you have decided that you are not going to continue down this road and I don't blame you at all. It's nice to know accurate information and especially when it comes to verification or withdrawal. The fact that you got a different one every day doesn't add much to the credibility.
So I wish you that the next experience will only be better. 🙂
há um ano
Diga-me, de que tipo de pressão você está falando?
Aguardo também um levantamento de fundos a partir de 30 de maio (100 euros, desde que antes tenha perdido mais de 100 euros) e ainda não consigo receber o meu dinheiro. Embora a primeira retirada tenha sido processada em menos de 24 horas.
No chat eles falam que não fazem pagamentos e é preciso entrar em contato via email. Mas por e-mail eles me ignoram.
Traduzido automaticamente:
há um ano
Hello, I hope you will manage to get funds as well as the player you are replying to. I see you have exactly the same problem, so further questions are probably useless. You didn't mention verification, so I'll ask about that. Did you also send any documents or was there no need ?
Of course, if they continue to ignore you and don't tell you anything, let us know and we will try to help.
há um ano
Olá
minha conta foi verificada
Já retirei dinheiro deste casino e o meu primeiro levantamento foi bastante rápido
mas agora estou decepcionado, já faz uma semana que não consigo receber um saque :)
Traduzido automaticamente:
há um ano
If you got your first withdrawal pretty quickly then I understand that you must be worried.
However, as we could see with the other player, he got the money, so maybe it's just a matter of time.
If it is not, you can let us know and you will know the next step.
Nevertheless, I believe that the funds will land on your account ! 🙂
há um ano
acho que são golpistas...
Agora não consigo entrar na minha conta
supostamente banido para o meu país
mas isso não estava nas regras antes
e em qualquer caso, antes disso minha conta foi verificada
isto é, eles estão propositalmente tentando não me pagar
Traduzido automaticamente:
ResponderCitar2
há um ano
and if anything, I have screenshots confirming my words
há um ano
Well, from what you describe, it's all starting to get a bit confusing, I have a feeling. You know that if you need help, you can file a complaint with us and our team will investigate.
Also, it's a good step that you have evidence, so that will definitely come in handy.
Concerning the blocked account because of the country, so far there was no mention in the Terms and Conditions about it being restricted ?
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