FórumCasinosLolly Bet Casino - discussão geral

Lolly Bet Casino - discussão geral (página 2)

há 10 meses por andandjonnyx
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2915 visualizações 42 respostas |
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há 4 meses

Tudo é muito estranho lá

Eles me escreveram que eu poderia continuar usando a versão mobile, tentei e sim, consigo entrar na minha conta pela versão mobile, mas é muito estranho, porque por algum motivo não consigo entrar na minha conta a partir de um computador...

E eles ainda ignoram perguntas sobre minha retirada de fundos.

Provavelmente em breve registrarei reclamações sobre todos os recursos que conheço.

e aparentemente você terá que lidar com o licenciante novamente :)

Traduzido automaticamente:
pozndarya
há 4 meses

Damn, that's rough. I'm really sorry. Please let us know when the matter is resolved. I'm curious to see how this ends.

há 4 meses

Tudo é muito estranho lá

Eles me escreveram que eu poderia continuar usando a versão mobile, tentei e sim, consigo entrar na minha conta pela versão mobile, mas é muito estranho, porque por algum motivo não consigo entrar na minha conta a partir de um computador...

E eles ainda ignoram perguntas sobre minha retirada de fundos.

Provavelmente em breve registrarei reclamações sobre todos os recursos que conheço.

e aparentemente você terá que lidar com o licenciante novamente :)

Traduzido automaticamente:
há 4 meses

I would think similarly in the context of complaint. It's quite strange that you can log in on your mobile and not on your computer. What the purpose of all this is I have no idea. 

Also, if they don't comment at all on the withdrawal I'm not sure what could be behind it, so I probably wouldn't hesitate too long. 

Hopefully it will be sorted out fairly. 

há um mês

https://www.lolly-bet2.com/en/lambo


The casino had two phases of tournaments where the prize was a Lamborghini.


The details of the second phase were supposed to be announced on August 15, but as of August 27, no details had been released.


I won the first phase of the tournament, but with very low stakes.


Perhaps they are trying to make the tournament unprofitable and pretend it never happened.

It is doubtful that the casino will even continue to operate at this point.

andandjonnyx
há um mês

Hmm that's quite a shame if that's the case. Have you tried to ask anything to the support, if it will continue or in what phase it is ? I'd probably try that first. 

Jaro
há um mês

I have contacted support but they keep ignoring me.


Recently, they have been encouraging deposits by making offers that would be impossible in a normal casino, where you get 20%-25% cash with no wagering requirements just for making a deposit.

file


I have seen casinos that offer unusually good bonus offers, but they usually refuse to withdraw the money and run away or pretend it never happened.


It is possible that he may escape at some point.

Editado pelo autor há um mês
andandjonnyx
há um mês

Hmm, I'd probably reconsider getting a bonus like that or look at my gaming experience if they've ever used it and had the same offer, since it's a special offer. But first I'd probably want to know what happened with the tournament because it probably wouldn't give me much credibility then. 

So feel free to write me if you are interested in what approach you want to apply. 

há um mês



I've been playing at this casino for a long time. I made a deposit in cryptocurrency. The withdrawal of money was also in cryptocurrency. And now all payment systems have been deleted and I cannot withdraw money. The support service completely ignores the letters.file

Editado pelo autor há um mês
nataliyabus
há um mês

Oh, now that's a tricky situation. Did you also email them or did you go to the live chat, where they ignored you ? I would assume that the casino would fix this quickly since there is no option and I would also like to know when it would be done. If it still persists let me know and if the casino also ignores you we will try to help if we can. 

Can you handle it ?

Jaro
há um mês


I wrote to both email and chat, but they don’t provide it. about two weeks from the date of removal of payment systems


Editado pelo autor há um mês
nataliyabus
há um mês

Oh, then I'd go with complaint right now. If you're interested, just click here and open it.

If you'd like to know everything you'll need to know about the process, this guide will tell you all about it - Complaint Resolution Information and Instructions.

So do you think you'll go for it when it's been going on for quite some time and you haven't learned anything relevant yet ?

Jaro
há um mês

Obrigado pelo conselho, registrei uma reclamação.

Traduzido automaticamente:
Jaro
há um mês

In my complaint, I accidentally indicated the amount in rubles, and not in euros. How to fix this?

nataliyabus
há um mês

Hi there, don't worry. I see you have already mentioned this directly in the complaint thread, Veronika will surely fixed that as soon she gets back to you.

I would also like to say it was a good thing to lodge the complaint. I hope our specialists will be able to help you soon. May I ask you to update us regularly about any news even here on the forum? We like to stay in touch.

Radka
há um mês

Yes, of course, I will keep you posted. But until payment systems have been added, there is no response to email.

nataliyabus
há um mês

Of course, you probably won't post until you have something to write about, but if something changes in the complaint or the casino adds payment methods, you can certainly share. 

I believe this will be sorted out soon. 🙂

há 3 dias

Hello,


In rules is written if you are level 2 you can withdraw 2500e per day, but they put me wirhdrawal limit 200e per week. Really strange situations.

Vladan
há 20 horas

And have you confronted them with this, perhaps?🤔

I would like to hear their explanation regarding those limits, for sure.

Will you let us know, please?

há 18 horas

Hello again,


Looks like they allow 200 per month, crazy really, next available withdraw on 01.11. and 200e.


I sent mail, but alrrady 3-4 days didn't receive reply, I will withdraw 1k for 5 months, amazing, in their rules level 2 is available 2500e day per day and they allow me 200e per month.

Vladan
há 16 horas

Did the support say so, please?

As I can see, we don't even have this kind of information in our review, and it could be really helpful if you would have some screenshot from the email from support regarding the withdrawal limit.

It is very low, for sure, though.

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