CasaFórumCasinosMega Dice Casino - discussão geral

Mega Dice Casino - discussão geral

há 11 meses por itsaduckquack
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2.413 visualizações 22 respostas |
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1 2
há 11 meses
Se desejar discutir algo relacionado com Mega Dice Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
há 11 meses

This site is a literal scam. Almost zero RTP (no, I don't expect to walk away with a incredible amount of winnings) but any time you do win it is the absolute minimum (if anything). The ease of transactions makes up for nothing if every time you bet you get 0 in return. This site is abysmal it can't even (at the very least) give me a reason to keep gambling. Just a total scam. Just deposit and say goodbye to anything you give this casino.

há 6 meses

Legitimate scam website using duplicate slots, avoid at all costs

w2h9tcx2r6
há 6 meses

Hi, based on what you describe, probably not the best casino experience. 

But if I may know, on what basis do you think they have fake slots ? Do you have any proof of that or did you lose and feel they are fake ? I ask because this is the most common thing players come up with and it's not very objective. 🤔

há 5 meses

This casino accused me of using several accounts - which I never did, after checking the documents, they took all the money, and they were also able to somehow prove it to third parties, how? I don’t know, no one will say, their licensee is silent, ignored for 60 days, on many complaint sites they have a very low rating, but here for some reason it is extremely high, it’s depressing that almost all my money was taken from me, and also under some stupid pretexts, I didn’t even use a promo with them, why should I create accounts with them again? absurd 

fonwild
há 4 meses

Hey, based on what you describe, I have a feeling that your case that you are writing here refers to a complaint that you had with us and ended up as unjustified.

Unfortunately, the casino provided us with enough evidence and tried enough things to make it end up like that. 

Also, Pavel wrote that he has discussed this with other colleagues and the decision is apparently unchangeable. 

I am sorry how it turned out, but on the other hand you have to be careful not to break any rules.

há 4 meses

Unfortunately, I do not have the right to receive any evidence, I believe Pavel, but I also believe that specifically in this casino my rights were violated, I did not refuse the verification process, and I also did not refuse to participate in any investigations of my case. But no one cares about my opinion, they didn’t even give me my deposit, my own money. Therefore, my opinion is described above, the casino accepts the deposit and accuses me of violating their rules, while never discussing this issue with me, but only provides information to third parties. Losing such a lot of money is a disaster for me, I cannot understand the position of the casino, and it’s hard for me to come to terms with the fact that the money I earn in real life can be taken away from me like this in an online casino.


I can't even write a bad review, although I'm just telling the audience my situation. In which I made a deposit, played, went through the verification process, received a notification from the online casino about violating the rules, was completely ignored in my requests, and only with the help of third parties received confirmation of my violations, which ones? And even here I have no right to find out anything. I don't write anything negative or offend anyone, do I have the right to be heard here? Hope so 

Editado pelo autor há 4 meses
fonwild
há 4 meses

I understand how you look at it, but a lot of times casinos don't share with the players the specific reason they broke the rules, because they could harm themselves by doing so. I'm glad you believe Pavel, and as I said, he has addressed this with other colleagues who have dealt with your case. It was not a hasty decision on our part either, and we tried to decide everything in such a way as to have a clear conscience.

Also, the review you tried to post was resolved on the basis of a complaint that was settled as unjustified. That's why you got rejected, because whenever a player has a complaint, we wait to see how it turns out and we decide the user review accordingly. 

I think you'll understand that we also have processes and procedures that we follow to keep everything fair for both the players and the casino. 

I'm sorry about the way things turned out, but unfortunately there was nothing more that could have been done.

Jaro
há 4 meses

I completely understand you, I took this thread as a discussion about the casino, so I’m just talking here on this topic, I’m not asking you to help me again and reconsider the situation, I received a clear answer that nothing can be done and I will try to solve it in other ways. The most interesting thing is that their regulator does not give any response to my complaints, I thought that the regulator and the licensee of such online casinos are trying to help or understand such situations, but unfortunately in my case this is not at all the case, only you tried to help me. This also makes me think that the license is nothing more than a check mark, maybe I'm wrong, but it's surprising why I can't contact the officials 

Jaro
há 4 meses

Could you please explain to me why, after accruing black points for this online casino in another complaint, its rating did not change? it was 8.3, rated as high, the last complaint from another player was ignored by the casino and black points were awarded, but the rating still did not change 

Editado pelo autor há 4 meses
há 4 meses

I completely understand you, I took this thread as a discussion about the casino, so I’m just talking here on this topic, I’m not asking you to help me again and reconsider the situation, I received a clear answer that nothing can be done and I will try to solve it in other ways. The most interesting thing is that their regulator does not give any response to my complaints, I thought that the regulator and the licensee of such online casinos are trying to help or understand such situations, but unfortunately in my case this is not at all the case, only you tried to help me. This also makes me think that the license is nothing more than a check mark, maybe I'm wrong, but it's surprising why I can't contact the officials 

há 4 meses

I'm glad we understand each other. Did you write to the correct email to the authority ? I know that sometimes it takes a while for players to get a reply and for some licenses players don't get any, so it's quite sad in cases like this. When did you write to them ?

há 4 meses

Could you please explain to me why, after accruing black points for this online casino in another complaint, its rating did not change? it was 8.3, rated as high, the last complaint from another player was ignored by the casino and black points were awarded, but the rating still did not change 

há 4 meses

If you are referring to the last complaint, the safety index will be adjusted in the near future and it will affect the casino a lot, so you don't have to worry about nothing happening. 

Jaro
há 4 meses

complaints@curacao-egaming.com

complaints@gaming-curacao.com

info@gaming-curacao.com

This was around June 4th, I only received one response from them, they sent me a dispute form to fill out, I filled it out and sent it back to them the same day, so it's been about 62 days now and no response from them. I also tried to figure out why I didn’t receive a response from them, and about once a week I wrote to them, all my requests for these 62 days were ignored. I’m devastated and I don’t feel anything else, since this casino is not under the jurisdiction of my country, I can’t even go to court, the licensee is silent, the regulator is silent, it’s a strange situation. 


It turns out that the officials responsible for issuing licenses and checking this online casino are absolutely not interested. They issued a license and what happens next is no longer important. Again, I could be wrong, and maybe it’s me who is haunted by a bad streak in life, but in other cases there were situations in which the regulator tried to help in similar situations, there’s no way to know for sure. 

fonwild
há 4 meses

So then you wrote to the good emails. But unfortunately, sometimes it's like that, and players don't get any reply. Sometimes it's after a long time if they are investigating a lot of cases. I know it's not reassuring not to hear from anyone for so long but maybe I would still have a little hope, although two months would be enough. If nothing happens, then at least you have experience and probably you won't play in casinos with this license anymore. I wish it had turned out differently 

Jaro
há 4 meses

Unfortunately, almost all online casinos that I like have this license, such as luckyblock, wsmcasino, bitubet, caibo. All these casinos are very similar to each other, have the same license, and perhaps their promotions are different, but I’m already scared to play anywhere in such online casinos. I've played a lot over the past 3 years, but this is the first time I've encountered this. 

fonwild
há 4 meses

That's why I would recommend, if you don't have problems in a casino, to stay with it. If the withdrawals are in a reasonable time and everything goes as it should, then there would be no reason for me to change. If players are experimenting, it is good to be informed about the casino where they are playing, although sometimes even that may not be a guarantee that nothing unpleasant will happen. 

Anyway, you can eliminate it and choose whether to put your money into something like that. 

So if something changes, be sure to let me know. 

I'll be here. 😕

há 4 meses

É sobre outro endereço de e-mail que meu filho usou, não aquele com o qual estou escrevendo aqui

Olá, estou escrevendo para você há 2 meses sobre meu filho, ele tem 16 anos e não está autorizado a jogar. Ele se registrou em seu site com meu endereço de e-mail e depositou e apostou um total de 120.335.114 lá, e também sacou 45.818.947 Solana uma vez.


Isso foi feito sem verificação (em anexo está uma gravação de tela que confirma que a conta nunca foi verificada). Em seus termos e condições, diz que se menores jogarem, o dinheiro pode ser reembolsado.

(16. Jogos de azar por menores

16.1 Se suspeitarmos, ou recebermos notificação, de que você tem atualmente menos de 18 anos de idade, ou tinha menos de 18 anos de idade (ou era menor de idade de acordo com as leis da jurisdição aplicável a você) quando fez apostas por meio do Serviço, sua conta será suspensa para que você não possa fazer mais apostas ou saques de sua conta. Investigaremos o assunto, incluindo se você apostou como representante ou apostou em nome de uma pessoa menor de 18 anos de idade (ou menor de idade de acordo com as leis da jurisdição aplicável a você). Se for descoberto que você: (a) tem atualmente, (b) tinha menos de 18 anos de idade ou era menor de idade aplicável a você no momento relevante, ou (c) apostou como representante ou a mando de uma pessoa menor de 18 anos de idade ou era menor de idade aplicável a você:

todos os ganhos atualmente creditados ou a serem creditados em sua conta serão perdidos;

quaisquer ganhos que você tenha obtido ao apostar através do Serviço enquanto era menor de idade devem ser pagos a nós mediante solicitação (se você não cumprir esta disposição, tentaremos cobrir todos os custos associados à recuperação de tais valores); e/ou

todos os fundos depositados em sua conta que não sejam ganhos serão devolvidos a você OU retidos até que você complete 18 anos, a nosso critério exclusivo. Reservamo-nos o direito de deduzir taxas de transação do valor a ser devolvido, incluindo taxas de transação para depósitos em sua conta megadice.com que cobrimos.)

Porque ele ainda é menor de idade e eles também violaram suas políticas ao não verificar o saque (9.3. Reservamo-nos o direito de solicitar um documento de identidade com foto ou verificação de endereço ou de realizar procedimentos de verificação adicionais (por exemplo, solicitar uma selfie sua, agendar uma chamada de verificação, etc.) para verificar sua identidade antes de concedermos saques de sua conta. Também nos reservamos o direito de realizar a verificação de identidade a qualquer momento durante seu relacionamento comercial conosco.)


Exijo um reembolso total.


Já lhe enviei o passaporte dele por e-mail.

E o meu também.


Peço que me devolvam o Solana que depositei, menos o saque (45.818947 Sol).

Isso seria um total de 74.516167 Solana

Nesta

Endereço: FijFMAeB1AURhQNBKmvfnu3bDomuFhzPMLfjAjgMZYp8


Se eles não atenderem às minhas exigências, tomarei medidas legais contra eles e encaminharei todas as minhas gravações e evidências ao departamento relevante.


Em anexo, você encontrará uma gravação de tela informando que a conta nunca foi verificada, bem como a planilha do Excel que você enviou com o histórico de transações.


Você violou suas diretrizes e deu a um menor a chance de jogar em seu cassino. Se eu não receber o 74.516167 Solana de volta, isso também mostra que você apoia o jogo entre menores. E está cometendo um crime no mundo todo.


E eu não quero os 499,5 dados, eu quero de volta todos os 74,516167 Solana que meu filho menor de idade pagou!



Atenciosamente


Traduzido automaticamente:
luexdi
há 4 meses

É sobre megadice.com


Traduzido automaticamente:
luexdi
há 4 meses

Hello. I am sorry to hear about this situation with your son.

Unfortunately, as he violated the rules which most of online casinos have and only players over 18 can play, I really am not sure how the casino should now act.

Therefore, I would like to suggest you contact our complaint team so they will assist you with this case. Please write an email to complaints@casino.guru and let us know how it goes.

We will surely wait for the outcome of this situation.

há 2 meses

Bom dia a todos. Tentarei chamar a atenção para o meu problema aqui, se alguém teve uma situação semelhante, participe da discussão. Fiz um depósito no cassino telegram deles em usdt. Ganhei, tendo devolvido esse depósito conforme exigido pelas regras deles. Fiz um saque. O saque ainda está em andamento, vários dias se passaram e, de acordo com as regras deles, até 24 horas. O suporte responde, mas a resposta é: espere, o departamento relevante está fazendo isso. À pergunta de quanto tempo isso pode durar, pelo menos aproximadamente, a resposta é: não há prazos específicos. Podemos assumir de breve ao infinito. No momento, nada mudou. Anexarei capturas de tela à postagem. Se o cassino decidir pagar o dinheiro, de acordo com as regras deles, escreverei sobre isso. De minha parte, não violei nada, posso confirmar todas as minhas ações em qualquer estágio. Obrigado pela atenção. filefilefile

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