If you feel that our complaint team could assist you with this in any way, feel free to submit a complaint here. I am sure they will have a deeper look into your case and will try for the best resolution possible. What do you say, are you going to try that? Here's the link if you wish to submit a complaint.
Let us know, please, about your decision.
The complaint team in my case wasn't helpful at all.
Is anybody more serious than Nick Complaint Specialist?
He hurried to close the topic again, apparently? because he skimmed my posts and the inbox he received
He omitted that I mentioned that a second complaint was made, with the consent - prompting of the committee, as the response and attitude of the company was deemed reprehensible
Επέμεινα με μια δεύτερη, πιο στοχευμένη καταγγελία στην επιτροπή και περιμένω τη νέα εξέλιξη.
He also did not bother to comment on the company's response, which he received to his email. Apart from the fact that he doesn't check his emails.
His only effect was to ask for the company's response, which he had received, and then to close the topic, while it was clearly stated that there was a new official complaint.
I request that the complaint be re-opened and that someone with the required time and interest take it up.
https://kazinoguru-gr.com/n1-casino-gr-ta-cerde-ton-toyrnoya-toy-paicte-leipoyn
As I can see in your complaint, our team was unable to proceed any further, and this was the explanation: "Due to lack of sufficient evidence and the decision from the Alternative Dispute Resolution (ADR), we had been unable to assist further and the complaint had been rejected again."
So unfortunately, that is why Nick couldn't do much about your case, not because of a lack of interest.
If you feel that you have some new evidence, try to reopen your complaint again and I am sure that our team will have a look at it.
O cassino n1 confiscou os depósitos e se recusa a reembolsar o valor total dos depósitos confiscados e não responde aos e-mails e bloqueia as conversas de chat ao vivo para evitar responder pelo confisco ilegal dos meus depósitos
Could you explain the issue to us a little more, please? How did they confiscate your deposits? I do not fully understand it.🤷♀️
Could we help out in some way, perhaps?
Foram feitos depósitos em contas duplicadas porque eu não sabia que não era permitido
Well, opening duplicate accounts is forbidden in most online casinos, and it is always stated in the terms of use. It is really important to read the terms every time you want to open a new account at any online casino, because you can surely avoid any future issues by doing so.
How long did you play at this casino, and what was the reason for you to open more than one account, though?
Não sabia que era proibido e não joguei abri as contas fiz um depósito de 580 euros e o dinheiro foi confiscado as contas foram encerradas e o casino N1 recusa-se a devolver os 580 euros que foram confiscados e não responde meus e-mails e chat ao vivo
I would suggest you file a complaint here with our team, if you wish. Describe the issue well and hopefully there will be some chance to get everything solved.
What do you say? Are you up for it? Here's the link, and if you need any assistance, please let us know.
Algumas medidas foram tomadas em relação à fraude e confisco dos meus depósitos pelo n1 casino
Joguei agora julho de 2024 neste casino e peguei o bónus deles, e ganhei 150 euros, fiz a rodada que eles queriam e vou levantar 150, eles estão atrasados e depois dizem-me que apostei 5 euros e ultrapassei o bónus limites, mentiras nunca joguei uma aposta de 5 euros só uma vez, comprei um bónus de 20 euros onde a aposta era de 0,2 minutos, mandei-lhes um email, eles responderam que sim, longe, manda toda a gente para o defensor do consumidor e desliga-os, ou vamos abrir um processo em massa contra os fraudadores
So do I understand correctly that they accused you of violating the maximum bet, but you did not exceed it at all? Is that right?
You can actually check that out in the bet history if the casino can provide it to you. Try to ask for it, and if you see that they are not willing to cooperate, don't hesitate to come to us, and our complaint team will gladly have a look into all this.
I cant watch my betting history just a few spins i can watch there the last ones ,and when i told them to sent me the proofs that i exceeded the max bet they tell me to watch my history and i cant and they know ,also i told them that if it was because i bought a bonus 20 euro they dont have it in their policies and they said it might be that ,and then they changed their rules and policy writing also for bought bonuses ,completely freud liers
O casino n1 continua a não responder a emails e chat ao vivo e não tenho comunicação e não sei o que vai acontecer e se é legal que durante 6 meses tenham apreendido os meus depósitos sem qualquer reembolso
Não há empresa pior do que o n1 casino, eles não seguem os termos e regulamentos e não há contato com eles para serviço
I cant watch my betting history just a few spins i can watch there the last ones ,and when i told them to sent me the proofs that i exceeded the max bet they tell me to watch my history and i cant and they know ,also i told them that if it was because i bought a bonus 20 euro they dont have it in their policies and they said it might be that ,and then they changed their rules and policy writing also for bought bonuses ,completely freud liers
In this case, I would like to suggest you file a complaint here with our team, and they will try to help. Hopefully the casino will cooperate and provide all the information.
If you're interested, please start the process here 👈 and let us know if you need any kind of assistance.
What do you say? Are you up for it?
Não há empresa pior do que o n1 casino, eles não seguem os termos e regulamentos e não há contato com eles para serviço
I am really sorry that the issue is still persisting and the casino is not willing to cooperate.
I believe that our team is usually able to get in touch with this casino whenever they need to solve a complaint. So, if you wish, file a complaint and let us investigate. Hopefully there will be some movement regarding all this.
You can see all the complaints over here, and check out how the casino usually cooperates.
Please let us know how you have decided to move forward. We'll be waiting here, ready to help.
Já fiz uma reclamação mas ninguém respondeu
You created the complaint, but you didn't write anything. What of what you have sent us to understand, please? That's why no one wrote you back, obviously. Describe your situation and don't send one and the same attachment, because they don't know what to make of it I would say.
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