FórumDiscussão das ReclamaçõesQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 182)

há um ano por kirekin
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Gojira7346
há 2 meses

Interesting. I will have to do the same tomorrow when I get a chance. As I know some of them have obviously gone through Mastercard as a processor but never knew how to contact them!

Dt100
há 2 meses

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

há 2 meses

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

há 2 meses

Heeey! What did you dm them? Just the usual stuff, or something else? 🤠

há 2 meses

Revolut also rejected my claims, I filed a complaint since some of the chargebacks went through but not everyone. The complaint was also rejected without any explaination why some were rejected and some not.


I also emailed merchantsurcharge@mastercard.com about these merchants. No response yet.

lehairbaj
há 2 meses

Just explained my situation, and how the company i dealt with operated and violated the law/ToS, they seemed quite interested so they're investigating

k98m9c54x5
há 2 meses

Revolut aren't great with these type of disputes, best bet is an ombudsman and try mastercard again

Gojira7346
há 2 meses

u told them that u deposit for Casino ?

há 2 meses

Por favor, mantenha-nos informados sobre a resposta da Mastercard.


Tenho transações para "LuxTel, Londres". A Revolut primeiro negou 6 transações, então no dia seguinte, quando tentei com as 5 que eu tinha deixado exatamente com a mesma descrição, etc., eles de repente prosseguiram com a contestação.


Todos são feitos por meio de um Mastercard digital da Revolut. Recorri, mas eles continuam argumentando que precisam seguir regras etc. para o Mastercard.


Sim? Então por que você foi em frente com as outras 5 transações depois que as primeiras foram negadas 😅


Nenhuma lógica.


Editado pelo autor há 2 meses
Traduzido automaticamente:
kw7zsvjbnh
há 2 meses

Yes, told them the truth, the transactions aren't listed as gambling transactions (wrong merchant code) though even though i deposited at a casino so i'd assume that's why they're interested

há 2 meses

Anyone had any luck with getting refunded direct from -


velobet

goldenbet

rolleto

donbet

casinoways


Or have any idea how to approach higher up as I just keep getting ignored or refused refunds via email! I have had 2 successful refunds back in July with 2 other sites! Staying hopeful 🤞🏼

Meeegzzzz33
há 2 meses

Tried goldenbet directly but no result, currently working with an ombudsman as chase bank wouldn't issue a chargeback and MasterCard (they're investigating)

Gojira7346
há 2 meses

My bank are the same refused to investigate. Appalling really isn’t it. I’ve read up on this thread about Santeda BV being the owner of goldenbet etc did you get anywhere with them?


hope the ombudsman supports you and gets the justice you deserve!

Postado por Colin09 foi apagado
Meeegzzzz33
há 2 meses

Took them 3 days to send me an email to send stuff to support my claim to, within an hour they'd replied with some basic ToS reply, was well more than an hours worth of evidence to go through, just sort of fobbed me off, hopefully the ombudsman leans on them a bit as they have a bit more authority than i do, Santeda are worse than goldenbet itself, they're not allowed to operate to UK customers, and have been sanctioned for doing similar in Spain, Australia and Sweden.

Colin09
há 2 meses

Depends what you told them, they asked for more details from me so they could escalate it to a higher team, may be worth asking them to do that.

Lucid_1337
há 2 meses

Muito estranho. Isso foi recentemente ou?

Traduzido automaticamente:
Lakita1994
há 2 meses

Hi

Did you find out contact details for Auri Digital?


k98m9c54x5
há 2 meses

Sim, o primeiro pedido foi enviado em 31 de agosto e eles foram negados.


Desde 7 de setembro, os que permaneceram passaram a disputar.


Escrevi o mesmo motivo para todos, que não recebi nada entregue e que eles vendiam serviços digitais etc.



Editado pelo autor há 2 meses
Traduzido automaticamente:
há 2 meses

Hi

Has anyone been successful with


Theplatinum

Skinsonly

slideflare

Quillessay


any help appreciated

Sutton
há 2 meses

Slideflair = transactworld.com , email them and you will get a refund ✌️

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