FórumDiscussão das ReclamaçõesQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 242)

há 11 meses por kirekin
|
328406 visualizações 3763 respostas |
|
1...241 242 243...249
Adicionar post
há uma semana

Monzo rejected my claims.


I'm feeling so depressed.


These companies are illegal, unethical, perfoming every trick in the book to scam us.


I'm a UK-based individual. Registered with Gamstop 5 years ago and am now receiving adverts everywhere I go on the internet 'Not Gamstop', 'Not on Gamstop', come gamble with us!


Again, unregulated, illegal casinos.


I feel so low, Gambling Commission, Gamstop, Advertising Standards Agency, credit card companies nobody is doing anything about this!


In the UK, it was made illegal to allow the use of credit cards to gamble. These companies are getting around it by miss-classifying the transactions. Yet when the transactions are reported nobody takes responsibility?!


I feel sooooooo low right now. 🙁

Wicked243
há uma semana

If you don't mind me asking which companies where you trying to get your money back from

Postado por Howdydowdy foi apagado
Wicked243
há uma semana

Might be worth trying an ombudsman as a last chance thing, i'm currently waiting on their decision myself, also have contacted MasterCard and they seemed quite interested and have opened their own investigation.

Postado por Colin09 foi apagado
Gojira7346
há uma semana

Hey buddy. How did you get hold of Mastercard? I have tried multiple times and I have had no reply! It seems impossible 😬 at least I could potentially get the ones back then that I havent been able to! As some of the ones I've not been able to get back have been my biggest deposits (4 figures)

Dt100
há uma semana

twitter, i Dm'd them they then asked the issue, i explained and they asked for the details of the transactions, bank BIN etc then said they're forwarding it to the relevant team and will be in touch

Gojira7346
há uma semana

Interesting. I will have to do the same tomorrow when I get a chance. As I know some of them have obviously gone through Mastercard as a processor but never knew how to contact them!

Dt100
há uma semana

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

há uma semana

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

há uma semana

Heeey! What did you dm them? Just the usual stuff, or something else? 🤠

há uma semana

Revolut also rejected my claims, I filed a complaint since some of the chargebacks went through but not everyone. The complaint was also rejected without any explaination why some were rejected and some not.


I also emailed merchantsurcharge@mastercard.com about these merchants. No response yet.

lehairbaj
há uma semana

Just explained my situation, and how the company i dealt with operated and violated the law/ToS, they seemed quite interested so they're investigating

k98m9c54x5
há uma semana

Revolut aren't great with these type of disputes, best bet is an ombudsman and try mastercard again

Gojira7346
há uma semana

u told them that u deposit for Casino ?

há uma semana

Por favor, mantenha-nos informados sobre a resposta da Mastercard.


Tenho transações para "LuxTel, Londres". A Revolut primeiro negou 6 transações, então no dia seguinte, quando tentei com as 5 que eu tinha deixado exatamente com a mesma descrição, etc., eles de repente prosseguiram com a contestação.


Todos são feitos por meio de um Mastercard digital da Revolut. Recorri, mas eles continuam argumentando que precisam seguir regras etc. para o Mastercard.


Sim? Então por que você foi em frente com as outras 5 transações depois que as primeiras foram negadas 😅


Nenhuma lógica.


Editado pelo autor há uma semana
Traduzido automaticamente:
kw7zsvjbnh
há uma semana

Yes, told them the truth, the transactions aren't listed as gambling transactions (wrong merchant code) though even though i deposited at a casino so i'd assume that's why they're interested

há uma semana

Anyone had any luck with getting refunded direct from -


velobet

goldenbet

rolleto

donbet

casinoways


Or have any idea how to approach higher up as I just keep getting ignored or refused refunds via email! I have had 2 successful refunds back in July with 2 other sites! Staying hopeful 🤞🏼

Meeegzzzz33
há uma semana

Tried goldenbet directly but no result, currently working with an ombudsman as chase bank wouldn't issue a chargeback and MasterCard (they're investigating)

Gojira7346
há uma semana

My bank are the same refused to investigate. Appalling really isn’t it. I’ve read up on this thread about Santeda BV being the owner of goldenbet etc did you get anywhere with them?


hope the ombudsman supports you and gets the justice you deserve!

Gojira7346
há uma semana

This was my answer from Mastercard.

Told them nearly the same as you…

Thank you for contacting Mastercard and sorry to read. Please note that all cards and accounts are both issued and managed by banks/financial institutions, not us (Mastercard) as we are the technology and network providers for banks and financial institutions. If you believe a transaction posted to your account is fraudulent, you should immediately contact the financial institution that issued your card. Look for a customer service number on the back of the card or on your billing statement. You can also contact the Mastercard Assistance Centre toll-free at (0800-96-4767). Hope your issue gets resolved soon. Thanks, ^RT

1...241 242 243...249
Ir para a páginade 249 páginas

Adira à comunidade

Deve ter sessão iniciada para adicionar uma publicação.

Registar
flash-message-news
Notícias do Casino Guru – Siga as notícias diárias da indústria do jogo
Trustpilot_flash_alt
Qual a sua opinião sobre o Casino Guru? Partilhe a sua opinião
Subscreva a nossa newsletter para obter os mais recentes bónus sem depósito, novas slots e outras notícias
Siga-nos nas redes sociais – Posts diários, bónus sem depósito, novas slots e muito mais