FórumDiscussão das ReclamaçõesQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 245)

há um ano por kirekin
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há 2 semanas

I'm in contact with donbet now as they have admitted that they are liable and responsible for all 3rd party payment processors from start to finish.

Clearly asked them if one of their merchants was not following their terms and conditions and policy which by law if your using a 3rd party merchant they must follow the same rules and policy set out by the casino are they resonible and liable and they responded yes you are absolutely correct.

Took a while for them to admit this so just waiting for their department to get back to me now so might have some luck with the casino direct.

há 2 semanas

Jokabet’s response to my complaint arguing that they broke their own terms by allowing me to join and lose over 5k…


We kindly refer to our Terms and conditions:


4.1. The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player's sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.

4.2. The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player's place of residence as eligible for online gaming. It is the player's sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.

4.3. It is entirely and solely your responsibility to inquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.


Additionally inform that according to our T&C which you agreed upon the registration it was clearly stated that by depositing funds to casino the customer is aware about risk of losing it.


If you have any questions or need further guidance, please don't hesitate to reach out to us. We're here to help.


Best regards, Sharon

Casino Support Team


thoughts?

mrkrm
há 2 semanas

They must know its illegal in the Uk or they would not be disguising payments !

há 2 semanas

Im not sure why these Uk regulated payment providers like sumup are taking and allowing these payments disguised as something else ive sent several emails to them with no reply !filefilefile

paulmcewan05
há 2 semanas

They’ve declined you due to an incomplete request?

há 2 semanas

Yes but I added emails of contact so they said I have to add more details ive not got any receipts as I never got any the other ones they just declined so that I cannot raise new ones but not this one which does not make sense ive sent it to sumup and just managed to get a case ref number this time

Editado pelo autor há 2 semanas
boots2024
há 2 semanas

Yes Revolut

paulmcewan05
há 2 semanas

Is this the same bank you received your previous successful chargebacks from?


boots2024
há 2 semanas

No I have never tried this one before boots

paulmcewan05
há 2 semanas

Did you ask for receipt from merchant in your email? If they’re ignoring you then surely the bank statement transaction could serve as receipt?


boots2024
há 2 semanas

The casino site has not replied to one single email I sent about 15 ive gave up do you think Revolut are considering the chargeback ive not prepared anything yet

paulmcewan05
há 2 semanas

They’re not considering it, they’ve rejected it?

boots2024
há 2 semanas

No they never rejected it completely i can resend this one but they want more info

há 2 semanas

https://www.dn.se/ekonomi/pengar-till-kritiserade-kasinon-gar-via-partiledarens-bolag/


Você está na Suécia, onde acha que pode denunciar o Quickbit?


Você tem mais chances com a Finansinspektionen ou com a Agência Tributária?

Traduzido automaticamente:
paulmcewan05
há 2 semanas

A Revolut é muito boa, eles rejeitam todos os meus estornos agora, não importa qual empresa seja, não houve diferença se é Visa ou Mastercard, agora tenho um Visa digital e várias transações foram negadas novamente.


"Infelizmente, não temos o direito de contestar em casos como esses", diz em todos os que a sentença negou.


Estou tão cansado do Revolut agora 😅 parece que eles sinalizaram minha conta só porque eu fiz um estorno antes com essas empresas, mas na verdade eu/nós estamos bem e devemos receber nosso dinheiro de volta mais cedo ou mais tarde.


filefilefile


Em outros casos, eles recusaram o estorno da mesma empresa e, de repente, seguiram em frente com alguma Luxtel, por exemplo, e ganharam 5 estornos.


filefile

Editado pelo autor há 2 semanas
Traduzido automaticamente:
kadirhkn15
há 2 semanas

respectfully, there's people with gambling problems who are trying to get their money back after being preyed on by these illegally operating casinos. i get the vibe, based on your post history, that you want to gamble, and if you lose charge back and free roll essentially, this affects the other people who have gambling issues claim their money back with the banks, i'd appreciate it if you didn't do this or ask for casinos where charge backs are successful. (The reason i believe you're doing this is you've asked for casinos that accept credit card, which would be ok for an instant charge back as it's illegal to gamble using credit cards in most countries)

Lucid_1337
há 2 semanas

Ok what did you tell them with Luxtel just it was illegal gambling site with incorrect coding ?

paulmcewan05
há 2 semanas

Não, nunca mencionei nada parecido porque sei que a Revolut nega assim que você menciona o cassino. Cometi o erro antes e fui honesto com eles, o que só fez com que eles negassem e eu perdesse o dinheiro.


Eu disse que nunca recebi confirmação do pedido, recibos ou qualquer mercadoria e mencionei a página https://luxtell.eu/ onde eles afirmam vender celulares e acessórios, enviei e-mails para o suporte da página várias vezes e eles não respondem.

Editado pelo autor há 2 semanas
Traduzido automaticamente:
paulmcewan05
há 2 semanas

O que a Revolut escreveu sobre suas transações que foram negadas para chargeback? Pensei em ver se eles responderam o mesmo que com as minhas.


Vi que você tinha um que foi cancelado porque faltavam informações, isso geralmente acontece quando você preenche a data errada nas informações, verifique novamente se você escolheu o mês correto etc. quando você preenche tudo

Traduzido automaticamente:
Lucid_1337
há 2 semanas

fileOk I resent it loaded with info I checked the date is ok will see how it goes be nice to even get one back out of the £6500 for now this is reply to the others thanks

Editado pelo autor há 2 semanas
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