Problemas de retirada da 22bet (página 9)

I deposited with the VISA card, placed a sport bet with odds 1.27 or something and I send the security@22bet.com the email with my ID, bank statement and screenshot from the bank app, exactly as they said here in live chat support : "To opt for an alternative one, please top up your gaming account using another payment method (available for depositing and withdrawing) with the minimum amount, then place bets on sports events with the sum of your deposit with the odds of no less than 1.1.

Then, you need to verify this payment method by contacting security@22bet.com(attach a photo of your ID document and a screenshot of the transaction).

After that, you can make a withdrawal using this method."

Fingers crossed 😀

They requested photos of my id, and both cards ( MasterCard and VISA). After I send them the requested photos I got this message:

Dear customer,

Your request has been sent to the specialists, wait for the answer.

Until now everything went smooth. I will write if I encounter problems or if I can withdraw successfully. Thanks for your support!

If they only gave you that kind of answer, that's a pity. More specific would probably be better and I think your question is not too difficult for support to respond to. 

However, if the method you want to use is displayed, I guess there will be no problem. 

If you try to withdraw the money this way, can you let me know how it went ? 

I'll be waiting. 

This answer

Dear customer,

Your request has been sent to the specialists, wait for the answer.

Is related to new validation for the VISA card, after I sent all the documents they requested. Now I will have to wait for them to approve and after that I will try to withdraw. I will come back with updates.

Oh, I didn't notice these other posts of yours, so I'm reading them now. So I hope you can verify the method without problems and your cards and then you will be able to make a withdrawal. 

Good luck. ☘️

Good news, my withdraw has been approved. Now I will wait for the money to enter my account. Thanks for the support and have a great new year!

Really??

This is the best message you can paste on Friday afternoon! Make sure to keep us posted, though. This is just a partial victory. 🤞🤞

Money received, everything was alright. Thanks for the help!

What a relief! 🙂

Enjoy, and come here to share your latest adventures when you're ready. We can always use fresh feedback on casinos.

Happy New Year!

I deposited the amount twice in 22bet and it has not yet been credited to the game account, but it was deducted from the account

22bet vložila jsem dvakrát částku a doposud nepřečetla se na herní ucet ale strhlo z účtu

Hello there. Have you tried to contact the customer support regarding this issue? Please let us know, if you have any update.