Perguntei novamente no chat de suporte VIP como seria se alguém dissesse, como no meu caso, que não quer mais jogar e tem pensamentos suicidas por causa do vício do jogo.
A resposta foi que eles ajudariam a bloquear minha conta, o que definitivamente não era o meu caso. Eles apenas me disseram que não poderiam reembolsar nenhum pagamento e que era minha culpa se eu pagava ou não.
I have now asked again in the VIP support chat what it would be like if someone said, as in my case, that they don't want to play anymore and have suicidal thoughts because of their gambling addiction.
The answer was that they would help to block my account, which was definitely not the case with me. They just told me that they could not refund any payments and that it was my fault whether I paid in or not.
Ich habe jetzt nochmal nachgefragt im vip Support Chat wie es wäre wenn jemand sich äußern würde wie in meinem Fall das er nicht mehr spielen möchte und suizid Gedanken hat auf Grund seiner spielsucht.
Die Antwort war das man helfen würde sein Konto zu sperren was bei mir definitiv nicht der Fall war man sagt mir nur man könnte keine Zahlungen erstatten und das ich selbst schuld wäre ob ich einzahle oder nicht
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