há 5 mesesOriginalTradução
My account was blocked. It happened a few minutes after I requested a withdrawal. The reason for the blocking was a provision in the regulations stating that there are restrictions on my country. There is indeed such a provision and I overlooked it. However, until now in other casinos when trying to create an account such a notification would pop up. In this case, the casino allowed me to create an account, make a deposit and use the services it offers. I understand that I broke the regulations, the winnings are lost, but I believe that in this case my deposit should be returned. Unfortunately, contact with the customer service office is difficult. They do not reply to emails and you can't find out anything on the chat.
