há 4 meses
Hello! Today BetPanda finally answered me and asked for verification! I sent them everything they asked for within two hours, I will wait for their response and will keep you posted!
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Betpanda Casino - discussão geral (página 8)
há 4 meses
I see that the case has moved forward, so I wish you a good and speedy verification. After this process it should be easy to withdraw the money, so I will definitely wait to hear from you.
Good luck. ☘️
1
há 4 meses
Infelizmente, infelizmente mostrei evidências a eles e eles não se importam e continuam seu caminho. Eles simplesmente não querem se comprometer e, na minha opinião, nem vão responder à reclamação.
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há 4 meses
I feel your frustration. Just hold on; the complaint has not been closed yet. Actually, today advanced to the most crucial part. Let's give it some positive thinking for now. 🤞🤞
há 4 meses
Olá, diga-me quanto tempo você esperou pela carta? Minha conta também foi bloqueada e o suporte está me ignorando, eles dizem para esperar pela carta pelo correio. Diga-me o que o cassino solicitou? Quais documentos?
Editado
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há 4 meses
If it is okay with you, may I interrupt?
Since your complaint seems to be about sports betting, I am going to assume that this is also connected to that. Perhaps you can try contacting these sites too:
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.safebettingsites.com/complaints/
Should be focused on SB activities. Are you in?
há 4 meses
Sim, joguei no cassino, não apenas apostas, não sei por que bloquearam e, por algum motivo, minha reclamação foi encerrada. Você pode abri-la?
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há 4 meses
As I can see, your complaint was rejected because you said to our team that you played sorts.
As we don't have any department dealing with sports betting, we couldn't be of any help.
But now you say that you didn't only play sports? Why didn't you express it in your complaints thread as well, though?
há 4 meses
Como não achei que fosse tão importante, estou preocupado com o motivo do bloqueio da minha conta? Você pode contatá-los para descobrir? E quando eles vão me devolver meu dinheiro? Eu não quebrei as regras do cassino!!!
Editado
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há 4 meses
If you also played in the casino, ask for your case to be reopened. It is probably easiest if you write an email to the person who dealt with your complaint and tell him that you did not only play sports but also in the casino and therefore to have a full picture, it is quite important.
If there is any problem, don't hesitate to let them know.
há 4 meses
Escrevi uma carta e uma nova reclamação, mas todas estão sendo ignoradas.
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há 4 meses
Okay, I'll try to look into it and ask your resolver what can be done.
há 4 meses
As soon as they asked for my documents, I sent them everything, since then they continue to ignore me and do not answer anything! On 21.11 I sent them the documents, today is 02.12, in LiveChat they tell me that they can not help me in any way, and do not know anything, and on e-mail they ignore me, although I sent them all the documents that they asked for!
há 4 meses
Também me pediram documentos, enviei tudo. E de novo, nenhuma resposta por 2 semanas, eles não sabem de nada no chat ao vivo. Eles não respondem e-mails
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há 4 meses
U should do like I did. Add one of the owners at whatsapp and they will probably send it to you. Can I contact you in some way?
há 3 meses
Hi there!
I could not let the post slip. Regrettably, our forum lacks DM or PM support, leading players to temporarily share emails or other contact details while the other user is present, then delete them after the exchange concludes. I trust this information is helpful.
há 3 meses
Como adicioná-los ao WhatsApp? Você tem um número de telefone?
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há 3 meses
do you have a connection with the casino? help me solve my problem
há 3 meses
A month has passed since they closed my account, two weeks ago they asked for verification, I sent them all the documents, but they continue to ignore me, they don’t answer anything, although I provided everything they asked for.
há 3 meses
Estou na mesma situação, enviei todos os documentos e pronto, depois me ignoram
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