Dear Radka,
You have been informed via direct comminication channel, this will clear up any questions regarding this frankly frivolous request by ngam5771.
Your Chipstars team
Hello there.
I'm not aware of anything like that; perhaps you can respond openly here on the forum?
I mean, it is quite complicated when I have no clue what this is about.
Thank you.
Muito obrigado Radka, acho esse jogo de esconde-esconde da Chipstars muito esparso e errado.
Repito mais uma vez… mesmo que eu, como cliente do casino, solicite indevidamente um reembolso, você pode recusar educadamente. Mas você não deve agir de forma tão repreensível quanto o gerente operacional "Danilo". Envie mensagens de WhatsApp para o cliente com número espanhol e ameace-o!!! Este é um comportamento intolerável de um cassino e dos responsáveis!
Enviei esta mensagem para Radka e a equipe como uma captura de tela por meio do endereço de e-mail da comunidade. Eles estão disponíveis como evidência! Muito obrigado
I feel like I'm caught in the middle of something much more complex, still, I believe that open discussion and plain explanation are the easiest ways to let this all be cleared out.
Because at this point, there isn't much we, who were not involved from the beginning, can say.
Obviously, threatening anyone isn't an option.
Thank you too, and have a nice day!
Has anyone else had any negative experiences besides ngam5771?
I don't think it's necessary for me to write what I wrote in the SuperBoss casino thread. You can do your own research, and of course I understand that you want to see other players' experiences, I hope you find what you're looking for. 🙂
We would like to answer directly to this query.
Everybody who comes to our site to have fun and play will have a good time, a look into the review section should be sufficient to get candid insight.
ngam5771 however engaged into highly fraudulent activity, impersonating a mentally handycapped person the first time and then a second time impersonating a dead person.
There have been no threats, we always ensure the best services and conduct our correspondence in the most professional way, reserving rights to take legal steps is not a threat by any means.
User dmr1s posts are also frivolous, to say the least, it appears dmr1 has a somewhat selective recolletion/memory, here is an excerpt where he says all the issues with Chipstars have been amicably resolved.
There is often more to the stories than what is reported and we are careful to not disclose information which is not supposed to be public facing.
We hope this puts things into perspective and wish you a good time.
Your Chipstars team.
Dear casino Guru
I'm sure this is a very serious violation of your rules.
Get this off your site immediately!!
Could you please explain the case a bit more? Was he using someone else's documents? How do you know he was pretending to be handicapped or using dead persons identity?
Was it a case of trying to get the losses back via saying account was opened when it shouldn't have been thus all losses should be refunded?
I can't say I understand what's gone on here. Maybe you can tell us your story Dave?
Dear casino Guru
I'm sure this is a very serious violation of your rules.
Get this off your site immediately!!
I honestly see no harm in that. I have no clue which rule was broken. Aside from the fact that you've created a second account to return here, both accounts are now banned.
We won't support the likes of you here. I have told you many times before.
Could you please explain the case a bit more? Was he using someone else's documents? How do you know he was pretending to be handicapped or using dead persons identity?
Was it a case of trying to get the losses back via saying account was opened when it shouldn't have been thus all losses should be refunded?
I can't say I understand what's gone on here. Maybe you can tell us your story Dave?
I guess it would be better to use the reply button so the recipient is aware of your response.
DMR2, however, won't respond; his second account has also been banned. I'm sorry, but we won't stand for such an approach.
Quem quiser se divertir um pouco deve evitar este cassino. Você se refere a 52 avaliações ridículas que são supostamente positivas. 52 avaliações não são significativas para mim e não refletem um bom cassino. Como se você não se vangloriasse disso!
Por favor, responda à minha pergunta sobre como você acha que sabe a verdade? Eles simplesmente classificaram tudo como uma farsa. Aparentemente, eu me passei por uma pessoa com deficiência na primeira vez e como uma pessoa falecida na segunda vez. O que você escreve é ridículo e mostra o quão duvidoso é o seu trabalho. Prezada Radka, informei à Chipstars que os dados do meu cartão de crédito foram usados indevidamente e uma pessoa falecida foi registrada com você! Agora me diga o que há de fraudulento nisso. Um dos meus enteados registrou o falecido pai e usou os dados do meu cartão de crédito!!! A Chipstars apoiou esta abordagem e não devolveu meu dinheiro. A Chipstars, portanto, tolera pagamentos de contas de terceiros e, portanto, apoia a lavagem de dinheiro. Isso ainda precisa ser observado.
A Chipstars decide por si mesma o que é fraude e o que não é. Isto é extremamente repreensível. Assim como jwillow84, gostaria de saber como você sabe que é uma farsa. Finalmente, forneci-lhe todos os documentos relevantes. Afinal, a pessoa cadastrada está realmente morta (ver certidão de óbito) e os dados do meu cartão de crédito que você recebeu são diferentes. Não tenho nada a ver com o primeiro caso descrito por Chipstars. Isso mostra o quão mal a Chipstars pesquisa!!
É ridículo que Chipstars pense que não fui ameaçado. Foi feito um boletim de ocorrência sobre ameaças. Se a polícia determinar que se trata de uma ameaça, não cabe à Chipstars julgar que não se trata de uma ameaça. Chipstars não é uma força policial. É ameaçador quando você escreve para alguém via WhatsApp e faz ameaças.
Jogo cassinos online há mais de 10 anos. Nunca encontrei nada parecido com Chipstars. Um cassino como esse deveria ser banido!! E esses funcionários não deveriam trabalhar em nenhum setor de serviços.
Você acha que se eu não tivesse sido ameaçado e não tivesse recebido meu dinheiro de volta injustamente, eu teria feito tanto esforço para responder ao fórum? Não! Simplesmente não tolerarei que tais falsidades sejam espalhadas por um casino que toma tais medidas para intimidar as pessoas. Você está no endereço errado para mim com essas "medidas"!
As a once member of a Chipstars.bet player, i can assure you they are scammers, as a once player of this casino, i was not told or declined that this casino is not allowed in Austria to play thus not having the Austrian Licence, and the only licence in Austria that is approved is the site win2day, which i found out later and too late, as of this, once i found it out and i found it out listing through instagram and seeing the ad that says ( take back your casino losts ) from the company of lawyers in Austria that work for the players that have played in any other casinos rather than win2day and take back they’re deposits minus the winnings, as of then i have contacted the VIP Manager od Chipstars casino named Danilo, if that is true and could we arrange something so that i should not take it in that serious matter with this company ( which is not the only company that does this for the players in Austria ) , he immediately blocked my account and didnt answer for days, and when he did answer, he only said its my right to do that, and i asked him one more time, at which he responded ( also after days ) : "my username" we are finished talking, good luck.
And we are talking here about a 5000€ minus the winnings, and this VIP Manager even asked me once, am i from Austria, which i replied yes, he didnt once told me that it isnt allowed, even though they dont block your IP and even though they are admitting that they are allowed in Austria and that they have Austrian licence for the players to be able to play, which i now have chat proof that they admitted that they do have, even though they dont and cant have.
Hey. I'm sorry for the situation you've gotten yourself into. It is not easy to hear when a player has similar problems and is not given the right information. However, when you registered you could also enter your country in the formular without any problems ? Alternatively, didn't you try to check the terms and conditions to see if your country was restricted or not ?
Anyway, if you think the casino misled you and didn't give you the right information when you asked and you feel that the fault is on their side, I would recommend you to file a complaint here.
Are you going to do it ?
Hi
I have had a good experience at chipstars.A vast variety of games and i was verified very quickly.
I deposited through a bank transfer on numerous occasions.
I was lucky enough to win £800 which i withdrew on the 5th of April.
I know its been a weekend but when i asked live chat yesterday they said chipstars are waiting for there wallets to be replenished.
Never been told this before,,makes me feel a bit worried.
Can chipstars agent verify that all is good please.
Thanks Carl
Dear player,
We would like to apologize for the somewhat delayed withdrawals of the past few days. The reason is a mandatory change in the provider API, which was communicated via short notice, we are working on this with the highest priority and we should have everything back to business as usual within 2 business days. We thank you for your patience and we have credited a little gift for the inconvenience to your account.
Kind regards
Dear Chipstars
Thank you for your quick response.
Another positive to my experience of playing at your casino.thanks for the unexpected gift.
kind regards
Carl
Hi
I have had a good experience at chipstars.A vast variety of games and i was verified very quickly.
I deposited through a bank transfer on numerous occasions.
I was lucky enough to win £800 which i withdrew on the 5th of April.
I know its been a weekend but when i asked live chat yesterday they said chipstars are waiting for there wallets to be replenished.
Never been told this before,,makes me feel a bit worried.
Can chipstars agent verify that all is good please.
Thanks Carl
Hm, I think that's a nice gesture from the casino and also thanks for your experience you described. When you get the money, feel free to share and update us.
You can also write a user review and tell us everything you experienced in the casino and what you think are the advantages or disadvantages.
If you decide to do so, just click here- user reviews.
Keep up the good work and I hope you get your money as soon as possible. ☘️🤗😎
Dear Chipstars Casino
Thank you
I have received my £800 cashout today.
Live chat and yourself have been very helpful.
I have no problems in giving your casino a positive review.
thanks again
Great news. I'm glad you got your withdrawal and all went good in the end. How long did it take ?
Regarding user review, you can also write one here- user review. 🙂
Casino will be delighted I reckon.
Also, do you play here often ?
Hello,
You are stating that Chipstars accepts players from Cyprus, but my country is not available in the list when I try to register.
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