FórumCasinosMr Bet Casino - discussão geral

Mr Bet Casino - discussão geral (página 18)

há 2 anos por michifran555
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há 2 meses

Aaaold wrinkle...algo assim por 1250 dólares??? Que drama 🙈 Não sei, o que mais posso dizer, provavelmente já escrevi tudo antes! Mas talvez seja uma lembrança minha de alguns anos atrás (deve ter uns 7). Tive muita sorte naquela época e tirei a sorte grande 😊 somas de cinco dígitos😊 em um OC, prefiro não nomeá-los! Não desejaria o que aconteceu depois a ninguém...um PESADELO está na moda...acho que nos comunicamos diariamente por um mês via chat ou e-mail, fui cooperativo e enviei tudo o que eles pediram para verificação! Mas não foi o suficiente para eles (nem mesmo documentos oficiais do estado com data e carimbo... Fiquei tão irritada e tão triste que carreguei minha certidão de casamento 🙈😂😂😂, nunca mais farei isso!) Às vezes eu desejava não ter ganhado tal quantia ☝️ no final, não fui mais legal no chat e ameacei contratar um advogado e fazer uma reclamação oficial à MGA! Depois de alguns dias, tudo foi feito e o dinheiro estava na conta...

MAS o que eu quis dizer com isso, a única coisa que o petitgamer precisa é de paciência e NUNCA começar a jogar com os ganhos!!! Em algum momento isso vai acabar e eu vou manter meus dedos cruzados 👍


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há 2 meses

I'd say it's quite a sad story but with a happy ending, which I'm definitely happy about. I also like to see when players help each other with their experience and I think that's a good order. You always have to be patient and especially don't play until things are sorted out. You said that very well. 

Anyway, you haven't played here since then ? 🙂

há 2 meses

Im going to submit a complaint.

I have noticed that at askgamblers website mr.bet reply right away and the dispute its resolved in less than 48h.



há 2 meses

I saw you've already set it up. I'm curious how it will be resolved and I hope it won't take too long.

Feel free to let us know if you get any more information. 😉

Jaro
há 2 meses

Também registrei uma reclamação sobre o Mr.Bet no site AskGamblers, mas ela foi rejeitada. Depois disso, registrei minha reclamação no Curaçao eGaming e, depois de uma ou duas semanas, ela foi resolvida.

Traduzido automaticamente:
Bozkurt
há 2 meses

Hello!

I tracked the progress here in this thread too. Thanks for the reminder!

I certainly must save this information because many people keep saying eGaming does not respond. 🤷‍♀️

há 2 meses

Também registrei uma reclamação sobre o Mr.Bet no site AskGamblers, mas ela foi rejeitada. Depois disso, registrei minha reclamação no Curaçao eGaming e, depois de uma ou duas semanas, ela foi resolvida.

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há 2 meses

Curaçao eGaming? how comes, i tho they had no authority over Mr.bet as they dont have any licence under Curaçao . but if that worked its great for you. lets see how my commmplaint goes. And about AskGamblers, i havea friend who used to have an account with them but he decided to close all business with them because based on his experience Askgamblers always put priority for casinos interest and not players.

petitgamer
há 2 meses

file

há 2 meses

Fico feliz quando as reclamações são resolvidas - mas, infelizmente, é preciso dizer - é um problema enorme o que os cassinos estão fazendo hoje em dia. O processo de verificação e, em seguida, o pagamento são completamente esquecíveis de qualquer maneira - eles estão indo completamente para o lado errado aqui. Você se registra no cassino e pode basicamente fazer um depósito. Antes mesmo de verificarem se você tem idade suficiente.

Há claramente uma regra - registre-se, verifique - se o cassino concordar com a verificação, então você pode depositar. Mas a partir desse ponto, não deve haver problemas quando se trata de saques.


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paclmaya
há 2 meses

Its abusive, there should be a law that protect players from that. Its beyond control.

I believe after this complaint no matter the result i will not play at this casino or whoever is associated to their business.

há 2 meses

Hi everyone,

I wanted to address an issue I’m experiencing with Mr.Bet casino. Despite my ongoing dispute here on Casino.Guru, they have consistently delayed resolving my case, only offering vague updates about "processing." Meanwhile, I've observed that similar disputes on another platform, AskGamblers, are being resolved much faster.

This leads me to wonder:

Why is Mr.Bet handling cases differently on AskGamblers while delays persist here on Casino.Guru?

file

Is there a trust issue between Mr.Bet and Casino.Guru, or does Casino.Guru’s reputation not carry the same weight in their eyes?

file

file

Could there be something we, as the Casino.Guru community, are missing about the situation on AskGamblers?

This inconsistency is concerning. If Mr.Bet can resolve issues efficiently on one platform, I would expect the same level of service here. I’m curious to know if others have noticed similar differences or have thoughts on why this may be happening.

Looking forward to your insights.

petitgamer
há 2 meses

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

há 2 meses

Para um grande cassino, é preciso dizer que o Sr. Bet está causando alguns problemas, não é?

Traduzido automaticamente:
há 2 meses

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

há 2 meses

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

petitgamer
há 2 meses

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

há 2 meses

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

há 2 meses

So that's good news I'd say. I see that the casino responded almost immediately after Michal contacted them, so I can see that they are trying to solve the difficulties, which is good I would say. 

But I understand that you've resorted to closing your account and if it's better for you then I hope you'll do well somewhere else. 

However, Michael has asked something else in the complaint, so it would be good to look at it and answer him so that he can close it, would that be possible please ?

Thank you. 🙂

Jaro
há 2 meses

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


há 2 meses

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

há 2 meses

That is a very good card to play and remove all the spam and please come back messages 😉

há 2 meses

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


há 2 meses

Oh my bad, maybe I just didn't see it, thank you very much. 🙂

há 2 meses
I do not recommend the casino is a scam they did not pay me the amount of PLN 4,000 Verification takes weeks. They come up with millions of reasons just to not pay the honestly won money. I reported the matter to econsumer.gov We need to lock up all dishonest people
há 2 meses
I'm not the first person to be cheated by a casino. There are thousands of people in Poland who have been defrauded by Mr.Bet
há 2 meses
mr bet never pays out winnings. They're scammers
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