FórumCasinosQuickWin Casino - discussão geral

QuickWin Casino - discussão geral (página 6)

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Jaro
há 11 meses

Boa noite, nenhuma verificação não fiz, falei se preciso fazer e eles disseram que ainda não é necessário!!!

Foi exatamente a mesma coisa na 22bet, depois de 6 meses me pediram para verificar o item!!!

Editado pelo autor há 11 meses
Traduzido automaticamente:
Theofilos85
há 11 meses

I clearly understand and I was asking out of curiosity. I suppose you'll have to verify with the casino eventually, but obviously it wasn't such a big win yet that you needed to. So when you reach the account verification stage, can you let us know how it went for you ? 🙂

há 11 meses

This Casino is a scam, I put in approx. $300 and had a considerable win on the slots.


Since then they keep refunding my withdrawal's (of which you can only withdrawal $800 at a time)

They continually claim you have put wrong payment details which is incorrect, they don't answer emails , they don't do verification. Their chat hosts are very difficult and unfriendly, they will not put you thru to their finance dept.


Keep away, I have given up hope of ever getting a cent back from these frauds

donny999
há 11 meses

Hi how long has your situation been going on if I may ask ? Did you play with or without the bonus ? 

However, have you asked the support what is wrong with your payment details ? Let me know so I know more about the situation. 

Jaro
há 11 meses

Good evening, no bonus at all , I deposited a few lots of $100


I have asked several times by live chat and emailing support what the exact issue is, they cannot give a answer, all I get is a generic email everytime they reject my withdrawal saying my "bank details are incorrect" and they refund my money back into my account without explanation


This has been going on everyday for nearly a week now....

donny999
há 11 meses

I understand and therefore I think it is not right if the casino cannot give any normal answer and keeps repeating the same thing over and over again. We give the casino 14 days to resolve the withdrawal request, but in this case I don't think it's right if the casino doesn't react and doesn't make any effort to resolve the situation. 

However, if your situation continues, be sure to let us know because I see a complaint in sight.

Will that be possible ? 

há 11 meses

I understand and therefore I think it is not right if the casino cannot give any normal answer and keeps repeating the same thing over and over again. We give the casino 14 days to resolve the withdrawal request, but in this case I don't think it's right if the casino doesn't react and doesn't make any effort to resolve the situation. 

However, if your situation continues, be sure to let us know because I see a complaint in sight.

Will that be possible ? 

há 11 meses

Yeah, not sure what a complaint will do though


rejected again for the 7th day in a row...exact same email....i have written about 5 emails and not recieved a single reply back

--------------------------------------------------------

Dear XXXXXXXX

We would like to inform you that your withdrawal request in amount of 800 AUD has failed to be processed successfully.In order to successfully process another withdrawal request for you, please follow the instructions bellow:

Please, resubmit withdrawal with correct bank and account details

If you have any additional questions, please do not hesitate to contact us via Live Chat.Best Wishes,

QuickWin.com Financial Department

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pretty much about to give up, this casino is a scam


há 11 meses

I should add, i have also tried to withdrawal using both EZEPAY and using coins but they reject that straight away ....you you have to use method you deposited with (bank transfer) and I have already explained how they have rejected that 7 times now without any explanation


don't go near this casino people

donny999
há 11 meses

Meu amigo, saque por TRANSFERÊNCIA BANCÁRIA, você está fazendo uma solicitação de saque? Em caso afirmativo, tem certeza de que inseriu as informações corretas? Alguém cometeu um erro que você não percebeu e cancelou seu saque!!!

Eu pessoalmente, 2 vezes quando ganhei 500€ e 680€, fiz um pedido de levantamento com TRANSFERÊNCIA BANCÁRIA e em 3 dias úteis depositaram o dinheiro...

Traduzido automaticamente:
há 11 meses

Yeah, not sure what a complaint will do though


rejected again for the 7th day in a row...exact same email....i have written about 5 emails and not recieved a single reply back

--------------------------------------------------------

Dear XXXXXXXX

We would like to inform you that your withdrawal request in amount of 800 AUD has failed to be processed successfully.In order to successfully process another withdrawal request for you, please follow the instructions bellow:

Please, resubmit withdrawal with correct bank and account details

If you have any additional questions, please do not hesitate to contact us via Live Chat.Best Wishes,

QuickWin.com Financial Department

------------------------------------------------------------------------

pretty much about to give up, this casino is a scam


há 11 meses

Hmm, that's pretty weird. And did you try to contact the live chat as recommended by the casino ? Did the chat tell you what the problem is with your request, or what wrong information you are providing in the account details ? 

As far as the complaint is concerned, we will try to help you if the situation becomes too difficult. So please continue to update. 🙂

há 11 meses

They also dont give me my money. I deposited with visa card but they dont have as withdraw method. So i tried witb bank transfer with my IBAN. They canceled my withdraw and they told me to try again. I know that they play with me until i lose my patience and play the money. Can someone help me please?

ntozgeo3
há 11 meses

Hi, did you ask the support if it is ok to withdraw via IBAN transfer ? How long has your situation been going on ? Let me know so I have a better overview.

ntozgeo3
há 11 meses

Você já tentou com TRANSFERÊNCIA BANCÁRIA? file

Traduzido automaticamente:
Jaro
há 11 meses

1-3 dias úteis

Coloco 3€ adicionais para uma cobrança ao banco nacional, por exemplo se quiser levantar 200€, preparo um levantamento de 203€ para obter exactamente 200€

Agora não sei quanto os outros bancos cobram.


Editado pelo autor há 11 meses
Traduzido automaticamente:
há 11 meses

1-3 dias úteis

Coloco 3€ adicionais para uma cobrança ao banco nacional, por exemplo se quiser levantar 200€, preparo um levantamento de 203€ para obter exactamente 200€

Agora não sei quanto os outros bancos cobram.


Traduzido automaticamente:
há 11 meses

Yes I saw your post, it didn't take you long to withdraw it by bank transfer, but I replied to ntozgeo3. 

anyway, thank you for sharing your experience and for trying to help. 🙂

Jaro
há 11 meses

Muito obrigado!!!

Além disso, sempre que eu preparava saques, recebi imediatamente um e-mail do QuickWin informando que você preparou saques de, por exemplo, € 200 e está sendo processado!!! As crianças que não aceitam o saque recebem este e-mail? Porque se não, algo dá errado!!!

Traduzido automaticamente:
Theofilos85
há 11 meses

Hm I don't know, let's see if they will write us something about it, if they got an email or not. 

Well, did you always get one when you made your withdrawal ? And what did it say ? Confirmation that the withdrawal was sent ? 

há 11 meses

2 vezes quando me preparei recebi um email a dizer que fizeste um pedido de levantamento de 403€ e abaixo uma foto com os dados bancários que tinha inserido e ao fim de 3 dias recebi o dinheiro!!!


Editado pelo autor há 11 meses
Traduzido automaticamente:
Theofilos85
há 11 meses

I understand, so I wonder if the other players have the same. We will have to wait for their answer. Anyway, thank you for the information. 

Jaro
há 11 meses

Sim, os demais jogadores devem nos avisar, pois se não receberem o e-mail, algo deu errado e o saque não foi realizado.

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