Avaliação Skycrown Casino

Name: Avaliação Skycrown Casino
Item: Skycrown Casino
Rating: 8.7

8.7/10Índice de Segurança Alto pelo Casino Guru

Navegar nos casinos recomendados

Não aceita jogadores Ohio

Bónus sem Depósito:

Indisponível

Bónus com Depósito:

Indisponível

Encontre no Google

Mostrar detalhes da empresa

Métodos de pagamento

Mostrar todos (30)

Limites de levantamento

por mês

15.000 $

por semana

10.000 $

por dia

5.000 $

Proprietário Hollycorn N.V.

Estabelecidos 2022

Receitas anuais Estimadas

> 20.000.000 $

Autoridades de Licenciamento

Curaçao (Curaçao Gaming Control Board)

Vista GeralBónusAvaliações dos utilizadores31Índice de SegurançaDiscussão69Métodos de pagamento30

Casinos disponíveis para si

1.Spinfinity Casino

Escolha do Guru

Avaliação

Encontre no Google

2.Drake Casino

Apoio ao cliente excelente

Avaliação

Encontre no Google

3.El Royale Casino

Chat ao vivo 24/7

Avaliação

Encontre no Google

4.Rich Palms Casino

Casino globalmente bom

Avaliação

Encontre no Google

Mostrar mais

Avaliação Skycrown Casino

Avaliamos Skycrown Casino completamente e atribuímos um Índice de Segurança alto,o que significa que é um ótimo casino para apostar. Na nossa avaliação, nós consideramos as reclamações dos jogadores sobre o casino, receitas estimadas, licença, genuinidade dos jogos, qualidade do apoio ao cliente, imparcialidade dos termos e condições, limites de ganhos e levantamentos, entre outros fatores. Skycrown Casino está relacionado com outros casinos online abaixo listados e a sua classificação é positivamente influenciada por eles. Leia a avaliação completa e aprenda mais sobre este casino.

De acordo com a nossa pesquisa e estimativas, Skycrown Casino é um casino online de tamanho médio no que diz respeito a receitas. Contudo, pertence a um grande grupo de casinos com grandes receitas combinadas. As receitas de um casino são um fator importante, quanto maiores forem os casinos menos problemas devem ter para pagar grandes ganhos, ao passo que pequenos casinos podem potencialmente resistir se tentar ganhar mesmo em grande.

Nós encontramos reclamações não relevantes sobre este casino.

Aviso: Skycrown Casino tem certas seções dos Termos e Condições que consideramos serem injustas para os jogadores do casino. Por causa disto, nós aconselhamos a procurar um casino com regras justas ou pelo menos tenha uma especial atenção aos Termos e Condições do casino se decidir jogar nele.

Baseado em toda a informação mencionada nesta avaliação, podemos dizer conclusivamente que Skycrown Casino é um casino online muito bom. Pode esperar ser bem tratado e ter uma experiência agradável se escolher jogar aqui.

Ler mais Ler menos

Bónus

Bónus sem Depósito:

Indisponível

Bónus com Depósito:

Indisponível

Métodos de pagamento

Mostrar todos (30)

Limites de levantamento

por mês

15.000 $

por semana

10.000 $

por dia

5.000 $

Jogos
Mostrar todos

Slots

Roleta

Blackjack

Sem apostas

Vídeo poker

Bingo

Baccarat

Jogos com jackpot

Jogos ao vivo

Sem poker

Jogos com Dados

Keno

Raspadinhas

Sem apostas em eSports

Jogos Crash

Opções de idioma

Website em Inglês

Todas os idiomas (3)

Apoio ao cliente em inglês

Todas os idiomas (4)

Chat ao vivo em inglês

Todas os idiomas (3)

Fornecedores do jogo
Mostrar todos (106)
Fornecedores do jogo (106)

CAPTURAS DE ECRÃ DO CASINO

Positivos

Ampla coleção de jogos de vários provedores
Várias moedas numa única conta
Várias opções de jogo responsável disponíveis
Possui jogos com dealer ao vivo

Negativos

Os depositantes que utilizaram o Skrill ou a Neteller não podem reclamar os bónus de boas vindas
Nem todos os termos e condições são traduzidos para a opção de idioma fornecida no site

Factos interessantes

Pequeno cassino internacional

Autor & Avaliador: Adam Maclean Última atualização: 29/02/2024 Algo incorreto ou em falta? Comunique

Bónus Skycrown Casino

Procure todos os bónus oferecidos por Skycrown Casino, incluindo as ofertas de bónus sem depósito e bónus de boas-vindas no primeiro depósito.

Casino Guru

Queremos que os jogadores compreendam o jogo.

Avaliação dos utilizadores de Skycrown Casino

Este é um lugar para partilhar as suas experiências no(a) Skycrown Casino. Leia o que outros jogadores escreveram ou escreva sua própria crítica e deixe todos conhecerem suas qualidades positivas e negativas com base em sua experiência pessoal.

Avaliação dos utilizadores:

Mau

Classificado por 31 utilizadores

Muito positivoPositivoNeutroNegativoMuito negativo

Teve alguma experiência neste casino?

Escrever avaliação

Casino Guru

Queremos que os jogadores compreendam o jogo.

mhonan508

Visitante

Austrália

• há 2 meses

In order to cash out my winnings, I needed to complete the verification process which was straight forward in providing identification information.

I was declined after providing my bank details, address and passport information, there was a consistent rejection of information I further provided at their request. This level of review from SkyCrown Online Casino appears to be a delay tactic to not pay out winnings. I deleted all documents uploaded to my SkyCrown account, and deleted SkyCrown from my computer. I have blocked their email address. I want no further contact from them.

I would not recommend SkyCrown to anyone.

O processo de verificação foi excessivo e sem decisões lógicas.
Verification process was excessive and without logical decisions.
Táticas de atraso no processo de verificação para evitar o pagamento de ganhos.
Delay tactics in verification process to avoid payment of winnings.
Várias solicitações das mesmas informações após rejeição contínua.
Multiple request for the same information after continued rejection.

Skycrown Casino

Dear mhonan508,

Thanks for your review!

We're very sorry to hear about your negative experience during the account verification process and using our Casino.

Please note that all players agree to complete the mandatory verification process before withdrawal as stated in our terms and conditions. This process is crucial to ensure the safety of both our players and the Casino. Therefore, all requested documents must strictly meet the required criteria.

We strive to make this process as easy as possible, but we understand that difficulties may arise, and we sincerely apologize for this. It is never our intention to delay withdrawals, and we are committed to ensuring that our verification process is fair and transparent.

If you ever decide to reconsider your decision, our support team is ready to help resolve any issues you may have. You can contact us via live chat or email at support@skycrown.com.

Once again, we apologize for any frustration this has caused and look forward to regaining your trust!

Best regards,
SkyCrown Casino Team

Leecee

Visitante

Austrália

• há 3 meses

Protect your money AND your Identification documents and DO NOT play with this casino. Find a different casino.

Poor customer service.
Below POOR gameplay.
Fake promotions.
Support staff automated Ai - no real human interactions.
No help offered.
No escalation process.

You will never win when depositing with your own funds. Wins only occur with bonus money and wins on bonuses are capped at low values.

This casino falsely advertises fast payouts for clickbait. Find a different casino.

Jogabilidade RUIM
POOR Game Play
Atendimento ao cliente RUIM
POOR Customer Service
Site fraudulento
Scam Website
Fraude
Fraud

Skycrown Casino

Dear Leecee,

Thank you for sharing your feedback! We are sorry to hear that this was your experience, that is not the norm we strive to keep.

We apologize if our customer service did not meet your expectations. Please note that only real human agents support our customers.

We want to hear your issue and make it right. Please contact us directly at support@skycrown.com with more details, and we will do our best to resolve the problem promptly.

We highly appreciate that you are taking the time to leave a review and hope to regain your trust!

Best regards,
SkyCrown Casino Team

thapaprabin10

Visitante

Austrália

• há 8 meses

Been playing for more than 2 years here now, the games are amazing. Withdrawal time also decent but now I can never win here. Deposit multiple times everyday but can't win to withdraw.

Now it feels like deposit your money and forget about it.

Bons jogos
Good games
Apesar das reclamações de outras pessoas, o saque foi bom, não me lembro da última vez que saquei, deposito todos os dias
Despite complaints from others withdrawal was good , don't remember last time I withdrew, I deposit every day

Você nunca vai vencer
You will never win
A RTP é uma mentira
RTP is a lie
A verdade é que você nunca ganhará quando começar a jogar regularmente aqui.
Just plain truth, you will never win once you start playing regularly here.

Skycrown Casino

Dear thapaprabin10,

Thank you for your continued loyalty and for taking the time to share your feedback with us. We're glad to hear that you've found our games enjoyable and that you've had positive experiences with our withdrawal process.

We understand your frustration regarding your recent gaming sessions and the perception that winning has become elusive. We want to assure you that our games are designed to be fair and random, adhering to strict regulations and standards. However, we acknowledge that luck can fluctuate, and winning streaks may vary for each player.

We encourage you to reach out to our dedicated support team at support@skycrown.com. They are available to assist you with any concerns you may have regarding your gaming experience, including strategies for improving your chances of winning and addressing any technical issues you encounter.

Your satisfaction is paramount to us, and we're committed to providing you with the best possible gaming experience. We hope to regain your trust and restore your enjoyment of our casino.

Best Regards, SkyCrown Casino Team.

miketomboc0024

Visitante

Austrália

• há 10 meses

Do not fall for them!!!!
Use somewhere else than this same with all this review the verification process is just rediculous ive uploaded tons of file that will prove them thats you. Even police doesnt need all that to prove its you. The verification process took forever. They saying same. Over and over now after verification think about withdrawal thats a bait to scam. They all say same bulls**t but nothing is happening.
SAVE YOURSELF!!

As far as I can see, your documents are pending. Please, wait until they are checked by our Finance Department. If we need any additional information, we will contact you via email.

Fraude
Scam
Verificação impossível
Verification impossible
Retirada de falsa esperança, não vai acontecer
WithdrAwal false hope, not gonna happen

Skycrown Casino

Dear miketomboc0024,

We appreciate you reaching out and expressing your concerns. We apologize for any inconvenience you've experienced during the verification process, and we understand the frustration it may have caused.

To ensure the security of our platform and comply with regulatory requirements, we do have a verification process in place. While we strive to make it as smooth as possible, we understand that delays can be frustrating. We assure you that our team is diligently working to review the documents you've provided.

If you have any specific concerns or need assistance with the verification process, we recommend reaching out to our support team at support@skycrown.com. They will be happy to assist you, provide updates on the status of your verification, and address any additional information needed.

We value your feedback and apologize for any inconvenience caused. Thank you for your patience and understanding.

Best Regards, SkyCrown Casino Team.

spigggggggggg

Visitante

Nova Zelândia

• há 11 meses

Very very very poor experience used quite a few of these and never had such a difficult time getting verified it's one thing after another I've seriously uploaded over 20 files, these guys could easily steal my information I feel like an idiot,seriously avoid this site like it's cancer I've used alot of gambling sites and it's normally a 5 minute process to get verified and skycrown make it take weeks I give up,now im just here to warn people so they don't go through what I did.

Nenhum
None

É mais fácil obter dupla cidadania do que ser verificado, não estou nem exagerando
It's easier to get dual citizenship than it is to get verified I'm not even exaggerating

Skycrown Casino

Dear spigggggggggg,

Thank you for taking the time to share your experience with us, and we sincerely apologize for the challenges you've encountered during the verification process.

We understand the frustration you must be feeling, and we want to assure you that your concerns are taken seriously. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.

We apologize for any inconvenience caused by the extended verification process. We aim to balance thoroughness with efficiency to ensure a secure gaming environment.

To expedite the resolution of your verification, we kindly ask you to contact our customer support team at support@skycrown.com with the necessary information. Our dedicated team is committed to assisting you promptly and ensuring that your concerns are addressed to your satisfaction.

We understand the importance of a smooth verification process, and we are actively working to improve our procedures based on feedback such as yours. Please be assured that your information is handled with the utmost care, and we take your privacy seriously.

Once again, we apologize for any inconvenience you've experienced. Your feedback is vital in helping us enhance our services.

Thank you for your understanding.

Best Regards,
SkyCrown Casino Team

kcl30

Visitante

Austrália

• há 11 meses

I am not sure about the bad reviews. I played with this Casino recently and has been paid multiple times.

The only thing I noticed is that after a win, you don't get another hit even after trying different slots with different bets which I find a bit odd.

After winning $3500 for a $200 investment, I played again for $500 after the money landed on my account and never won anything. I guess that’s Gamble or unlucky streak? Who knows… but customer service is good, just 50/50 with games after trialling 100 spins with zero winnings couple of days after the big win.

atendimento ao Cliente
customer service

O jogo continua atrasado
Game keeps lagging
Duvidoso vencer pela segunda vez
Doubtful winning second time around

Skycrown Casino

Dear kcl30,

Thank you for taking the time to share your positive experience with our casino! We are thrilled to hear that you have enjoyed playing with us and have received multiple payouts.

We appreciate your feedback regarding the observation about not getting another win after a successful round. We understand that the gaming experience can vary, and we strive to provide a fair and enjoyable environment for all players. Your input is valuable to us, and we will certainly take it into consideration as we continuously work to enhance our services.

It's not uncommon to encounter ups and downs in the world of gambling, and your perspective on the potential influence of luck or a gambling streak is well-noted. We're pleased to hear that you found our customer service satisfactory, as we aim to provide excellent support to our players.

Should you have any further comments, suggestions, or questions, please feel free to reach out to our customer support team. We value your patronage and look forward to providing you with more exciting and rewarding experiences in the future.

Thank you for choosing our casino, and we wish you continued success and enjoyment in your gaming endeavors.

Best Regards,
SkyCrown Casino Team

philannoyed

Visitante

Austrália

• há um ano

my experience with this company has been challenging at best , depositing money is easy but withdrawing absolute nightmare . Doing the verification process is painful and frustrating at best , provided all docs required yet still not approved then they say ur missing this and that then u speak to their live chat where u will get the same 3 people who do not help at all but just copy and paste information that is not even relevant to your question , you will get more personality from a bot ! apparently finance are still to review yet no one knows how long it will take . so just sit tight ! very disappointing experience which why was always skeptical about offshore online gambling sites ! the site and platform isnt bad itself but the core process around movement of funds that should be most important needs some sort serious improvement! and their cust care team also need to ne better equipped with actually helping customers . i have been sending email to their support team , but they are also quite slow ..:: till then i just keep waiting so i can be verfied ! so i can take my dam winnings after losing so much ..

mau atendimento ao cliente
poor customer care
processo de verificação difícil de fazer
difficult to do verification process

Skycrown Casino

Dear philannoyed,

We are sorry to hear about the challenges you've faced. We truly aim for a smoother experience, especially with withdrawals and verification. Your feedback is vital in highlighting areas for improvement.

We understand the frustration surrounding the verification process and the delays in customer support response. Rest assured, your concerns are being taken seriously, and we're actively working to streamline these processes to enhance efficiency and responsiveness.

If there's anything specific you need assistance with or any pending verification issues, please reach out directly to our customer support team. Your situation will be a priority for us to resolve promptly.

We appreciate your patience and understanding during this time. Our goal is to ensure a more positive experience for you moving forward. Thank you for your feedback; it's crucial for us to address these issues and improve our services.

Best Regards,
SkyCrown Casino Team

Farther

Novato

Austrália

• há um ano

About a week prior to the 26th of July 2023 I won $1000 so I started the "verification " process. What a joke! After a couple of days talking to the live chat staff I had gotten nowhere until I started emailing them and after 5/6 emails I think I got an actual person to reply to me and within 2 hours I was verified. So on the 26th of July I withdrew $1000. Tomorrow will mark day 21 with no money! 21 days!! Every email is a generic response and identical to the email before it. Saying " Our finance department checks all withdrawals on the first come basis" witch means there are potentially hundreds of people still waiting on money.. They don’t like to pay out and clearly are hoping I will cancel my withdrawal and continue to play. That’s not happening. I will come back every 2 days from now on with an update..
update, 23 days no money.
Update, 26 days no money..
Update, 32 days no money.
Update, 40 days no money.

O pior atendimento ao cliente
The worst customer service
Tornará muito difícil sacar dinheiro
Will make it very difficult to withdraw money
21 dias esperando minha retirada e contando
21days waiting for my withdrawal and counting
Processo de verificação muito confuso
Very confusing verification process

Skycrown Casino

Dear Farther,

We sincerely apologize for the extended delay in processing your withdrawal and the inconvenience this has caused you. Your feedback is of great concern to us, and we want to address your concerns promptly.

We understand your frustration with the verification process and the subsequent delay in receiving your withdrawal. Delays in processing withdrawals are not the experience we aim to provide to our valued players, and we sincerely apologize for any inconvenience this has caused you.

We appreciate your patience and cooperation during the verification process. Your verification is a necessary step to maintain the security and integrity of our casino operations.

Regarding the delay in your withdrawal, we want to assure you that we are actively investigating the withdrawal process to expedite the process fastly. Your withdrawal is important to us, and we are committed to ensuring that it is processed as soon as possible.

We apologize for any frustration you've faced, and we genuinely appreciate your patience as we work to resolve this matter. If you have any additional concerns or questions, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure that your experience with our casino is satisfactory.

Best regards,
SkyCrown Casino Team

Biancale4

Aprendiz Júnior

Alemanha

• há um ano

Ainda estou muito cético após as críticas bastante ruins!
Depois de um longo depósito hoje, eu realmente ganhei alguma coisa! Espero que a verificação se encaixe .. e eles não vão me segurar por dias agora .. Estou curioso !!
Com cartão de crédito nada deu problema e funcionou muito bem, tentei hoje com o banco e foi rejeitado na hora, os documentos foram entregues depois e estou curioso para ver se o pagamento funciona!
Se isso funcionar, posso dizer bom cassino, você ganha, você perde! Agora é só aguardar o pagamento!

Hoje consegui vencer por muito tempo com ups e downs
Today I was able to win for a really long time with up and down
Heute konnte ich echt lange mit auf und ab gewinnen

Ainda não, esperando o pagamento
Not yet, waiting for payment
Bis jetzt noch nicht , warte auf die Auszahlung

Skycrown Casino

Prezada Biancale4,

Agradecemos o seu feedback e entendemos o seu ceticismo, dadas as críticas mistas. Queremos garantir que estamos comprometidos com uma experiência de jogo justa e eficiente.

Parabéns pela sua última vitória! Esperamos que seu processo de verificação tenha ocorrido sem problemas. Compreendemos a importância dos levantamentos atempados e trabalhamos ativamente para garantir que a sua experiência seja positiva.

Agradecemos a sua flexibilidade em experimentar diferentes métodos de pagamento e enviar os documentos necessários. Essas etapas nos ajudam a manter um ambiente de jogo seguro e a garantir um processo de retirada tranquilo.

Parabéns novamente pela sua vitória e esperamos que você tenha uma experiência positiva com nosso cassino. Obrigado por nos escolher para seu entretenimento em jogos e esperamos atendê-lo no futuro.

Atenciosamente,
Equipe do Cassino SkyCrown

Craigandrew1975

Novato

Austrália

• há um ano

I understand the pitfalls of gambling, but at one stage went over 50 spins without a line hit then got a $9 line hit on a $3 bet, its either broken or rigged, NFI how you go even 20 spins without something let alone 50. Completely Avoid almost a scam.

Skycrown Casino

Dear Craigandrew1975,

We appreciate you taking the time to share your concerns about your recent experience at our casino. We understand that it can be frustrating when the outcomes of your gameplay do not meet your expectations.

We would like to assure you that our casino operates on a fair and transparent basis. The outcomes of our games are determined by random number generators, which ensure that each spin or bet is independent and unbiased. While streaks of non-winning spins can occur due to the random nature of the games, we understand how it can be disheartening when they persist for an extended period.

Your feedback is valuable to us, as it helps us identify areas for improvement and make necessary adjustments to enhance the overall player experience. We are committed to delivering a fair and enjoyable gaming environment for all our players.

Should you have any additional questions or wish to discuss your experience further, please do not hesitate to reach out to our customer support team. We are here to assist you and address any concerns you may have.

Best Regards,
SkyCrown Casino Team

Nelz01

Visitante

Austrália

• há um ano

Eish from reviews I am scared if I will get my winning . So far day two and nothing. All I got was your cashout has-been approved. Really need that money 😫

Skycrown Casino

Dear Nelz01,

We understand your concern and apologize for any anxiety caused by the delay in receiving your winnings. Please be assured that we prioritize timely withdrawals and strive to process them as quickly as possible.

The "approved" status indicates that your withdrawal request has been reviewed and authorized for processing. However, the actual transfer of funds may take some time depending on the payment method and any additional verification processes required.

To address your specific case, we kindly ask for your patience while we finalize the necessary procedures to ensure a secure and smooth transfer of your winnings. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. They will be more than happy to provide you with updates on the status of your withdrawal and offer any necessary guidance.

We understand the importance of receiving your winnings promptly and will do our best to expedite the process. We appreciate your understanding and cooperation in this matter.

Best Regards,
SkyCrown Casino Team

nomonkeybusiness07

Novato

Austrália

• há um ano

Terrible customer support. Intentionally withholding payouts. Asking for statements in regards to payouts and full well knowing i cant produce a bank statement for a transaction last week.
Very angry.

Processo de verificação
Verification process

Pagamentos sendo retidos
Payouts being withheld
Suporte ao cliente terrível
Customer support terrible

Skycrown Casino

Dear nomonkeybusiness07,

We apologize for the frustrating experience you've had with our customer support and payout process. We understand your concerns and would like to address them.

Regarding the request for bank statements, we apologize if this has caused inconvenience. Our intention is to ensure the security and integrity of our platform, which sometimes requires additional documentation for verification purposes. We understand that providing a bank statement for a recent transaction may not be feasible in certain situations. We will review our verification process to ensure that it is fair and reasonable for all players.

We apologize for any delays in processing your payouts. While we strive to process withdrawals in a timely manner, there may be instances where additional verification or processing steps are necessary.

Regarding customer support, we apologize if our service did not meet your expectations. We are committed to providing excellent customer service and will take steps to ensure that our representatives are knowledgeable and helpful in addressing your concerns.

We sincerely apologize for any frustration or inconvenience caused. We appreciate your feedback and will work diligently to address the issues you've raised. We value your patronage and hope to have the opportunity to restore your trust and provide you with a more positive experience in the future.

Best Regards,
SkyCrown Casino Team

EAPogbaa

Aprendiz Júnior

Alemanha

• há um ano

O cassino anuncia falso de propósito. Estava apenas a jogar casino ao vivo e não recebi o meu cashback ao vivo porque aceitei as rodadas grátis (valor 3€) que o chat ao vivo me ofereceu. Meu cashback teria sido muito maior e agora dinheiro real. O atendimento ao cliente também é hostil e os pedidos de retirada não são processados por muito tempo. Fique longe deste cassino e não caia em propaganda enganosa.

nada bom
nothing good
nichts gutes

Propaganda enganosa
False advertising
Falsche Werbung
atendimento ao cliente hostil
unfriendly customer service
unfreundlicher Kundenservice
Longos tempos de processamento para retiradas
Long processing times for withdrawals
Lange Bearbeitungszeiten bei Auszahlung

Skycrown Casino

Caro EAPogbaa,

Lamentamos que você tenha ficado insatisfeito com sua experiência em nosso cassino. Lamentamos saber que você teve dificuldades com o Live Cashback e que suas solicitações de saque não foram processadas rapidamente. Isso não está de acordo com nossos padrões e pedimos sinceras desculpas pelo inconveniente causado.

Levamos seus comentários muito a sério e garantiremos a melhoria da comunicação sobre o reembolso e outras promoções para evitar mal-entendidos. No que diz respeito aos tempos de saque, revisaremos nossos processos e garantiremos que sejam agilizados para fornecer aos nossos jogadores uma experiência satisfatória.

O atendimento ao cliente deve ser sempre amigável e útil e lamentamos se você não ficou satisfeito com o serviço. Analisaremos isso internamente e garantiremos que nossa equipe seja adequadamente treinada para fornecer o melhor serviço possível.

Gostaríamos de pedir desculpas a você e garantir que estamos trabalhando para melhorar nossos serviços. Se você tiver mais dúvidas ou preocupações, estamos à sua disposição. Obrigado pelo seu feedback.

Atenciosamente,
Equipe do Cassino SkyCrown

researcher

Visitante

Austrália

• há um ano

This casino doesn't want to pay winnings. Do NOT PLAY HERE. worst customer support. they do not want to let you withdraw your money.

nada a dizer
nothing to say

estruturas de bônus confusas
confusing bonus structures
eles não querem que você retire seu dinheiro
they do not want let you withdraw your money
pior suporte ao cliente
worst costumer support
restrições de retirada ocultas
hidden withdrawal restrictions

Skycrown Casino

Dear researcher,

We appreciate you taking the time to share your feedback regarding your experience at our casino. We take customer concerns seriously and strive to address them promptly and fairly.

Our team understand the importance of timely and accurate payment of winnings, as well as providing exceptional customer support throughout the process. Our reputation and success rely on the satisfaction of our players.

If you believe there has been a misunderstanding or if there are specific details related to your case that require attention, we kindly request you to contact our customer support team again.

Once again, we appreciate your feedback and regret any inconvenience you may have experienced. We are continuously working to improve our services and appreciate the opportunity to address any concerns you may have.

Best Regards,
SkyCrown Casino Team

stujohnhearns

Novato

Austrália

• há um ano

What an absolutely useless bunch of morons these guys are!!! They allow you to deposit using crypto currency or any method however only withdrawals via bank transfer can be used to get any winnings out and this cakes up to 10 days there is only one reason for them to be doing this and that is so that compulsive Gamblers go back and use their balance up I will not be doing that I will be getting my money.

boa coleção de jogos
Good game collection
Nada mais
Nothing else

Apoio ao cliente inútil
Useless customer support
O guru do cassino deve estar sendo pago para tê-los tão bem avaliados
Casino guru must be getting paid to have them this highly rated

Skycrown Casino

Dear stujohnhearns,

We apologize if you encountered difficulties with our withdrawal options and customer support. We strive to provide a positive experience for all our players, and we appreciate your feedback, as it helps us improve our services.

Regarding withdrawals, we understand that bank transfers may take longer than desired. We are constantly working to expand our withdrawal options to provide more convenience for our players.

If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. We appreciate your support and hope to have the opportunity to regain your trust in the future.

Best Regards,
SkyCrown Casino Team

Bekeahbek

Novato

Austrália

• há um ano

Sky casino is one of the worst casinos. Most hosts don't know much and won't help with your enquiry. I also had a large withdrawal and after 10 days contacted them they still can't give me an answer when it will reach my bank account. Very poorly managed and would suggest people to stay away.

Muito tempo para retirar fundos
Too long to withdrawl funds
Host fornece informações conflitantes
Host give conflicting information

Skycrown Casino

Dear Bekeahbek,

We apologize for the inconvenience you experienced with our casino. We appreciate your feedback as it helps us identify areas for improvement in our services.

We understand that waiting for a withdrawal can be frustrating, and we apologize for any delays you encountered. Our team is committed to ensuring a smooth withdrawal process, and we are actively working to streamline our procedures to provide faster payouts to our players.

We take your comments seriously and are dedicated to enhancing our overall player experience. We value your feedback and would appreciate the opportunity to discuss your specific case further. Please reach out to our customer support team with your account details, and we will investigate the matter promptly.

Best Regards,
SkyCrown Casino Team

AleKing44

Adepto Sénior

Alemanha

• há um ano

Olá, depositei € 20 neste cassino e usei o bônus de 125%, eles têm todos os provedores de que você precisa [Hacksaw, Pushgaming, Pragmatic, Relax etc.] o site é muito tranquilo e os slots estão funcionando muito bem sem nenhum problema de servidor. Consegui jogar quase 2 horas aqui e no final consegui levantar 800€. Perguntei ao suporte se eles poderiam verificar minha conta, eles o fizeram sem problemas. Quase 6 horas depois, o dinheiro estava na minha conta por meio de transferência instantânea. Apesar de tudo, posso dizer que é um ótimo cassino e não consigo entender as críticas negativas.

Belo design da página
Nice design of the page
Schönes Design der seite
Carregamento rápido da página
Fast page loading
Schnelles laden der seite
Boa oferta de boas-vindas com aposta de 40x B
Good welcome offer with 40x B wager
Gutes willkommensangebot mit 40x B wager
Suporte amigável e rápido
Friendly and fast support
Freundlicher und schneller support
Pagamento rápido
Fast payout
Schnelle auszahlung

Skycrown Casino

Caro AleKing44,

Obrigado pela sua avaliação positiva! Ficamos felizes em saber que você ficou satisfeito com nosso cassino e nossos serviços. Estamos sempre nos esforçando para fornecer aos nossos jogadores uma experiência de jogo agradável e tranquila.

É bom saber que você se beneficiou de nossa ampla gama de provedores e jogos e que tudo correu bem, sem problemas de servidor. É muito importante para nós que nosso site funcione bem e ofereça uma experiência de jogo ininterrupta.

O fato de você poder sacar seus ganhos de forma rápida e fácil é muito importante para nós. Sabemos que os pagamentos rápidos são importantes para os nossos jogadores e fazemos tudo o que podemos para garantir isso.

Obrigado por mencionar nosso apoio. Orgulhamo-nos de fornecer aos nossos jogadores um atendimento ao cliente amigável e eficiente, disponível para responder a quaisquer perguntas.

Atenciosamente,
Equipe do Cassino SkyCrown

shivdan2036

Novato

Índia

• há um ano

After making two deposits using UPI it's not let me withdraw money, they are saying use neteller or skrill or bank transfer but when i withdraw no such payment option available, when i say them that there is no such option available at time of withdrawal, they reply that you have to deposit again through these payment options. They self don't know what they are saying, one support executive say you can withdraw now, another say you have to withdraw through Bank transfer, neteller or skrill, another one say that you have to deposit more. So i decided to spend my money within casino and i left it, thia ia an honest real experience so think before you deposit.

Não há coisas positivas no cassino
No positive things in casino

O suporte ao cliente é o pior
Customer support is worst
Eles permitem que você deposite através de qualquer método de pagamento, mas não pode sacar
They allow you to deposit through any payment method but you cannot withdraw
Eles só querem impedir que você retire seu dinheiro
They just wants to stop you from withdraw your money
Se você depositar, certamente perderá seu dinheiro, mesmo que ganhe
If you deposit surely you will loose your money even if you win
O suporte ao cliente não sabe o que tem a dizer sobre você
The customer support don't know what they have to say you

Skycrown Casino

Dear shivdan2036,

We apologize for any inconvenience you experienced with our casino. We strive to provide a smooth and enjoyable experience for our players, and we regret that we did not meet your expectations in this case.

We understand your frustration regarding the withdrawal options. Our team constantly works to expand and improve the available withdrawal methods. We apologize if the information provided by our customer support team was inconsistent or confusing. We will address this issue internally to ensure better communication and clarity in the future.

It is important to us that our players have a positive experience, and we regret that you did not feel this way. We take your feedback seriously and will use it to improve our services and address any shortcomings.

If you have any further concerns or questions, please feel free to contact us directly. We appreciate your feedback and thank you for bringing these issues to our attention.

Best Regards,
SkyCrown Casino Team

umar5319

Visitante

Canadá

• há um ano

Very bad casino. Worst customer services. Agents not able to understand problem and lack English language proficiency. I am a so called vip member but have not receieved any good response. I won't recommend this casino to any one joining. I am trying to withdraw funds by mifinity and its not showing in my withdrawal methods while i deposited via this same method. This casino and customer services sucks. Never join!

nada para escrever sobre
nothing to write about

Cassino muito ruim. Piores serviços ao cliente. Os agentes não conseguem entender o problema e não têm proficiência no idioma inglês. Eu sou um chamado membro vip, mas não recebi nenhuma boa resposta. Não vou recomendar este cassino a ninguém que se junte. Estou tentando sacar fundos por mifinity e não aparece em meus métodos de saque enquanto depositei através desse mesmo método. Este cassino e serviços ao cliente são péssimos. Nunca participe!
Very bad casino. Worst customer services. Agents not able to understand problem and lack English language proficiency. I am a so called vip member but have not receieved any good response. I won't recommend this casino to any one joining. I am trying to withdraw funds by mifinity and its not showing in my withdrawal methods while i deposited via this same method. This casino and customer services sucks. Never join!

Skycrown Casino

Dear umar5319,

We apologize for the negative experience you had with our casino and our customer service. We strive to provide excellent support to all our players, regardless of their VIP status, and we regret that we fell short in your case.

We understand your frustration with the withdrawal method not being available for your funds. Our team is continuously working to expand and optimize our payment options to provide a seamless experience for our players.

We appreciate your honest feedback, as it helps us identify areas where we can improve. If you have any further concerns or require assistance with your withdrawal, please reach out to us directly. We value your patronage and will make every effort to address your concerns and enhance your experience.

Best Regards,
SkyCrown Casino Team

Beast777

Adepto Sénior

África do Sul

• há um ano

Oi ,

Joguei esta semana pela primeira vez, deposite dinheiro com meu cartão de débito, você pode usá-lo como cartão de crédito sem crédito real. Assim, na África do Sul, o número está atrás. Jogou e ganhou 112.000. Joguei até 89.000 Rand, então queria sacar 80.000 Rand. Eles continuam se recusando a verificar meu cartão de débito. O número na parte de trás é usado para enviar a eles realmente tudo. De declarações a cartas. Eles continuam rejeitando minha retirada. Então eles me queriam uma carta afirmando que eu uso aquele cartão. Eles queriam os primeiros 4 e os últimos 6 números do meu débito (Mastercard) nos extratos bancários, você pode ver os últimos dígitos do cartão vinculado à minha conta bancária. Então, um dia eu joguei (porque meu banco disse que eles não dão declarações assim.: então não há saldo em zero. Eu tenho todos os e-mails relevantes. Então eu joguei com um novo cartão… Removi o cartão antigo! Então eu vi eles fazem um dinheiro de volta em jogos ao vivo / roleta. Eles fazem dinheiro na quarta-feira (o dia em que deposito e perdi muito. Agora eles me disseram que a roleta ao vivo não é ao vivo .. então não há dinheiro de volta.

Vi alguns comentários Abd é mais ou igual. Eles lhe dão alguns giros inúteis como um presente.

Eu me sinto preso .. Eu tentei sacar 80.000 Rands 6 vezes na semana passada . Sim, eu sei porque joguei no zero, a culpa é minha. Mas isso não aconteceria se eles apenas dessem meu dinheiro…. Cartões de débito que todos nós agora não somos como cartões de crédito com extratos diferentes. Ontem à noite encerrei a conta. Mas todo o dinheiro de volta na quarta-feira estava me irritando…. Por isso, peço-lhes que reabram. Agora, de repente, eles dizem que você ainda deseja a verificação de sua conta. Agora notei que minha conta está ok. Mas há um reembolso de 10% na quarta-feira… vamos ver como vai ser… enquanto isso perdi mais de 150.000 Rands da África do Sul para resolver as coisas. Nova situação 17 de abril de 2023 …. Fiz um depósito de 800 Rand .. saiu da minha conta, mas nunca recebi ... que esperar constantemente pelo depósito ou pelo anterior não é divertido. Então sim lá vamos nós de novo

Atualizar :

Eles não respondem… bloqueados no chat ao vivo! Então meu dinheiro acabou.

Não entendo por que eles pontuam tão alto.

Atualização: eles continuam enviando agora o mesmo texto sobre você para seu contato bla bla bla …

Eu realmente acho que este cassino precisa estar sob revisão ..11 vezes 1 ⭐️ …. Eles dizem algo!

Mesmo a mesma reclamação ... sim, fui tão estúpido em jogar de novo.

Atualização zero … continue dizendo para não se preocupar! Mas enquanto isso não sabemos... não se preocupe com o dinheiro. Também fui ao meu banco. Foi da minha conta para outra conta. Muito claro… mas o cassino não conhece a conta bancária. Em SA você precisa fazer três verificações com seu telefone para enviar dinheiro…

Atualização: zero….. por favor aguarde! Cerca de 800 ZAR € 40 ….. o departamento especial está ocupado com isso.

20 de abril

21 de abril….

Agora é uma coisa principal...

As respostas padrão são: estamos ocupados, alta prioridade….o departamento especial está ocupado.

Então esse dinheiro acabou….. .

Atualizar . Recebi na conta os 800 RAND de volta ao meu banco.

Ponha sim….sem desculpa, sem nada… eu joguei a conta.. . Então, sim, depois de muitos dias, o dinheiro estava lá…. Mas desculpa zero

Hi ,

Played this week first time , deposit money with my debit card you can use it as a creditcard without real credit . So in South Africa the number is at the back . Played and won 112.000 . Played till 89000 Rand then I wanted to withdraw 80.000 Rand . They keep refusing to verification of my debit card . The number at the back is used sent them really everything. From statements to letters . They keep rejecting my withdraw. Then they wanted me a letter stated that I use that card . They wanted the first 4 and last 6 numbers from my debit ( Mastercard ) in bankstatements you can see the last for digits of the card linked on my bankaccount . Then on one day I played ( because my bank said they don’t give statement like that. :so no balance on zero . I have all the relevant emails . Then I played with a new card …. Removed old card ! Then I saw they do a cash back on live playing / roulette games . They do cash on Wednesday ( the day I deposit and lost a lot . Now they told me live roulette isn’t live .. so no cash back .

Saw some reviews Abd it’s more or like the same . They give you some useless spins as a gift .

I feel trapped .. I tried 6 times to withdraw 80.000 Rand last week . Yes I know why I played on zero that’s my fault . But this wouldn’t be happens if they just gave my money …. Debit cards we all now are not as credit cards with different statements. Last night I closed account . But the whole cash back on Wednesday was irritating me …. So I ask them to reopen . Now suddenly they say do you still want you’re verification on you’re account . I have now noticed my account is ok . But there is a 10 %cash back on Wednesday… let’s see how that’s going to be … meanwhile I lost over 150.000 Rand South Africa to get things sorted . New situation 17 April 2023 …. Did a deposit for 800 Rand .. went of my account but never received… that constantly waiting for either deposit or previous is just not fun . So yeah there we go again

Update :

They won’t answer … blocked on live chat ! So my money is just gone .

Don’t understand why they score so high .

Update : they keep sending now the same text about that you for you’re contact bla bla bla …

I really think this casino needs to be under review ..11times 1 ⭐️ …. They says something!

Even the same complaint… yes I was so stupid to play again .

Zero update … keep telling not to worry ! But meanwhile we don’t know ….. no worries about the money . Also went to my bank . It went from my account to other account . Very clear … but the casino doesn’t know the bankaccount . In SA you need to do three verification with you’re phone to sent money …

Update : zero….. please wait ! About a 800 ZAR €40 ….. special department is busy with it .

20 April

21 April ….

Now it’s a principal thing …

There standard answers are we are busy , high priority….special department is busy .

So this money is gone ….. .

Update . Received on account the 800 RAND instead back to my bank .

Put yeah ….no excuse no nothing … i played the account .. . So yeah after many days the money was there …. But zero excuse

A conversa fiada, a verificação, o dinheiro que eles primeiro pegam com o mesmo cartão, mas se recusam a pagar. Perdi mais de 110.000 rands cerca de € 6.000 também os níveis que eles usaram. Dizem que alcancei todos os níveis, mas não um VIP. Infelizmente, tenho que dar uma crítica ruim a eles.
The small talk , the verification, the money they first take with the same card but refuse to pay out . I lost more then 110.000 Rand about €6000 also the levels they used . They say I reached all levels but not a VIP . Unfortunately I have to give them a bad review.
Promessas ..
Promises ..
Verificação de conta horrível
Account verification horrible
Falando em círculos
Talking in circles

Skycrown Casino

Dear Beast777,

We apologize for the frustrating experience you had with our casino. We understand your concerns regarding the verification process and the withdrawal of your funds. Our team strives to ensure a smooth and efficient process for all our players, and we apologize for any delays or confusion you encountered.

We appreciate your honest feedback and apologize for any inconvenience caused. If there is anything further we can do to assist you or address your concerns, please contact our customer support directly. We value your patronage and will make every effort to resolve the issues you have encountered.

Best Regards,
SkyCrown Casino Team

Anonymized416

Aprendiz Júnior

Nova Zelândia

• há um ano

DO NOT PLAY AT THIS CASINO!!!

After depositing about 10k I finally had a stroke of luck. It continued and I decided to withdraw. Verification was quick but when it comes to withdrawing, they purposely delay. Their website says all withdrawals will be processed in 1 hour, this is absolutely untrue and deceitful. I lost over $40K, which I realise is in my control. Even when I asked to close my account and have the funds processed they delayed.

Don’t play here - I promise you will lose. Even if you win, you will lose. That’s what they want!!! Thankfully I can afford to lose so I’ll take my business elsewhere. There are so many better options out there. Avoid this casino at all costs!

Não jogue aqui. Você nunca mais verá seu dinheiro. Garantido.
Don’t play here. You’ll never see your money again. Guaranteed.

Skycrown Casino

Dear emmamac34,

We apologize for the negative experience you had at our casino. We understand your frustration with the withdrawal process and the perceived delay in processing your funds. We assure you that our aim is to provide a fair and transparent gaming environment for all our players.

While we strive to process withdrawals as quickly as possible, there may be circumstances that can lead to delays, such as additional verification checks or technical issues. We apologize for any inconvenience this may have caused.

If you have any specific concerns or issues that you would like us to address, please contact our customer support team directly. We value your feedback and will do our best to assist you.

Best Regards,
SkyCrown Casino Team

janikoobas

Visitante

Finlândia

• há um ano

This casino doesn't want to pay winnings, I've been trying to get my winnings out for several weeks now, but the casino refuses to accept ID verification, just because I don't have to pay winnings. I do not recommend the casino to anyone, stay away from this casino.

Eles não pagam ganhos.
They don´'t pay winnngs.

Skycrown Casino

Dear janikoobas,

We apologize for any inconvenience you have experienced regarding your winnings. Our casino takes ID verification seriously to ensure the security and integrity of our platform. We understand the frustration that can arise when there are delays in the verification process.

If you are encountering difficulties with the ID verification, we recommend reaching out to our customer support team for assistance. They will be able to guide you through the process and help resolve any issues you may be facing.

We assure you that we are committed to providing a fair and trustworthy gaming environment for all our players. Your feedback is valuable to us, and we will use it to improve our services and address any concerns.

Thank you for your patience, and we hope to resolve the matter to your satisfaction.

Best Regards,
SkyCrown Casino Team

Jocke337

Novato

Suécia

• há um ano

Scam site dont play here!!
You can deposit how much you want but dont make a withdrawal.
Im full verified and The cant even give you answers. Please dont play here you wont make any money from this scam site.

Nada é positivo
Nothing is positive
Nada é positivo
Nothing is positive
Nada é positivo
Nothing is positive
Nada é positivo
Nothing is positive

Este site é uma farsa
This site is scam
Você não pode fazer retirada
You cant make withdrawal
Bate-papo é bot
Chat is bot
Nada é bom neste site
Nothing is good at this site

Skycrown Casino

Dear Jocke337,

We apologize for any negative experience you have had on our site. We take customer feedback seriously and strive to provide a positive and reliable gaming experience.

We assure you that our casino operates with fairness and transparency. Withdrawals are processed in accordance with our terms and conditions, and we make every effort to ensure a smooth withdrawal process for our players.

If you are encountering difficulties with your withdrawal, we recommend reaching out to our customer support team for assistance. They are available to help resolve any issues you may be facing and provide you with the necessary information and support.

We value your feedback and will use it to continually improve our services. We appreciate your understanding and hope to have the opportunity to address your concerns and provide you with a better experience.

Best Regards,
SkyCrown Casino Team

Ms44

Utilizador não registado

Suíça

• há um ano

Cassino muito ruim.

Por favor, não jogue no cassino, eles só querem dinheiro, mas não pague nada, os funcionários mencionados não são reais, o cassino engana os jogadores para ganhar dinheiro. Esperei 7 dias pelo meu saque e sempre voltam com o mesmo. Não acredite em uma palavra que eles dizem.
Sou um jogador da Suíça. Acredite em cada comentário onde está escrito. É realmente uma farsa. Não deposite dinheiro.

O cassino não é bom.
The casino is not good.
Das casino ist nicht gut.

Skycrown Casino

Prezada Ms44,

Lamentamos que você tenha tido uma experiência negativa com nossa plataforma. Gostaríamos de enfatizar que valorizamos a justiça e a transparência e nosso objetivo é proporcionar aos nossos jogadores uma experiência de jogo positiva.

Entendemos que às vezes pode haver um atraso nas retiradas e pedimos desculpas por qualquer inconveniente que isso tenha causado. Queremos garantir que processamos todas as retiradas de acordo com nossos termos e condições e nos esforçamos para tornar o processo de retirada o mais tranquilo possível.

Se tiver alguma dificuldade com o seu levantamento, recomendamos que contacte o nosso apoio ao cliente. A nossa equipa está à sua disposição para esclarecer quaisquer problemas e ajudá-lo a resolvê-los.

Atenciosamente,
Equipe do Cassino SkyCrown

Losa994

Utilizador não registado

Alemanha

• há um ano

Cassino muito ruim
nunca deposite porque não recebe o dinheiro na conta.
chat não adianta, sempre copiam a mesma frase, espera e espera.

Depósito mas nunca vi dinheiro
Deposit but never seen money
deposit but never seen money
o papo é muito ruim
chat is really bad
chat is really bad

Skycrown Casino

Caro Losa994,

Lamentamos sinceramente que você tenha uma opinião negativa sobre nosso cassino e nosso serviço.
Observe que não podemos aceitar pagamentos diretamente dos jogadores, o tempo de processamento do seu depósito também depende do método de pagamento.

Lamentamos muito que você esteja desapontado com nosso serviço de suporte. Nós nos esforçamos para fornecer um excelente serviço ao cliente em tempo hábil.

Nossa equipe está sempre à sua disposição. Portanto, se precisar de ajuda, não hesite em nos contatar.

Atenciosamente,
Equipe do Cassino SkyCrown

Vaguanno

Utilizador não registado

Canadá

• há 2 anos

Terrible experience. Finally won a jackpot and screen froze and could not get back in. Filed complaint which they declined. I feel it is a deceitful site that does not do the right thing and should be avoided. Filed complaints with gaming commission and will continue to elevate . Much better sites out there with integrity

Me enganou em uma vitória no jackpot
Cheated me out of a jackpot win

Skycrown Casino

Dear Vaguanno,

Thank you for your honest review, we value that a lot!

Customer satisfaction is our top priority, and we are truly sorry that you have faced with such situation.

We would like to regain your trust, so, please, be so kind to contact us via live chat or email, and we will do our best to resolve this inconvenience.

We hope for further cooperation and wish you a nice day!

Best regards,
SkyCrown Casino Team

CoreyRoberts

Utilizador não registado

Austrália

• há 2 anos

Fun website for gambling and playing around. I lose a fair bit but do get some nice wins frequently

Jogue de casa
Gamble from home

1 chance em um milhão de ganhar o jackpot
1 in a million chance to win the jackpot

Skycrown Casino

Dear CoreyRoberts,

We are happy to hear that you are satisfied while playing in our casino.

Please kindly note that there is no way to influence the outcome of winning since it is a completely automatic process, controlled by a computer program, and primarily determined by luck.

Please feel free to reach out again if you have any questions, issues, or concerns – we are just an email away and will always be happy to assist you.

Best regards,
SkyCrown Casino Team

rile15

Adepto

Eslovénia

• há 2 anos

Inacreditável como é ruim o cassino, nada do nada, com bônus de 100% você também ganha 100 rodadas grátis, as primeiras 20 que eu consegui eu atingi um incrível € 0,05, realmente obrigado cassino, outro cassino que só leva dinheiro .. NUNCA JOGUE AQUI

Skycrown Casino

Dear rile15,

We sincerely regret that you have a negative opinion of our casino and service.

Please kindly note that there is no way to influence the outcome of winning since it is a completely automatic process, controlled by a computer program, and primarily determined by luck.

Our team always updates bonus offers. There are various bonuses, cashback and other favorable promo for players in our casino.

Feel free to reach out again if you have any questions, issues, or concerns – we are just an email away and will always be happy to assist you.

Best regards,
Skycrown Casino Team

carsix79

Especialista Júnior

Itália

• há 2 anos

Depois de enviar três pedidos explícitos de autoexclusão permanente com a motivação de não perder dinheiro ainda em vez de encerrar imediatamente minha conta de jogo, conforme previsto em seus T&Cs, eles me ofereceram um bônus que aliás é impossível de completar, incentivando-me a jogar novamente e me manter ainda em seu cassino. Então eles alcançaram seu objetivo de me fazer perder 1150 euros. Solicitei um reembolso, mas eles recusaram, apesar de violarem claramente seus Termos e Condições de Jogo Responsável. Casino sem escrúpulos. Ficar longe.

Sem problema
No pro
Nessun pro

Não respeitam a auto-exclusão
They do not respect self-exclusion
Non rispettano l'autoesclusione
Jogos falsificados
Counterfeit games
Giochi contraffatti
Órgão regulador passivo
Passive regulatory body
Ente regolatore passivo
Gerentes VIP educados para fazer você perder dinheiro, oferecendo bônus impossíveis de completar apenas para que você jogue o máximo possível
Vip managers educated to make you lose money by offering you impossible-to-complete bonuses just to get you playing as much as possible
Vip manager istruiti per farti perdere denaro offrendoti bonus impossibili da completare solo per farti giocare il più possibile
O suporte ao cliente não existe
Customer support does not exist
Supporto clienti inesistente

Skycrown Casino

Dear carsix79,

We apologize for any inconvenience you may have experienced with our casino. We take responsible gambling seriously and strive to provide a safe and fair gaming environment for our players.

Regarding the bonus offer, we aim to provide our players with enjoyable promotions and incentives. We appreciate your feedback and will review our bonus policies to ensure they are fair and reasonable.

If you believe there has been a violation of our Responsible Gambling policies, we encourage you to contact our support team with all relevant details. We take such matters seriously and will conduct a thorough investigation to address your concerns.

We value your feedback and will use it to improve our services. We apologize for any frustration caused and hope for the opportunity to address your concerns and provide a better experience in the future.

Best Regards,
SkyCrown Casino Team

Roxannecote

Utilizador não registado

Austrália

• há 2 anos

Sky crown casino never credited my account with my deposit and subsequent welcome bonus . They also tried to charge my neosurf account twice. The tell me my deposit is pending yet it is a neosurf deposited .ive submitted all identity verification plus screen shots of the transaction showing ref number from their withdrawal from my neosurf account also screen shots of my deposit from my bank into my neo surf account.. only answer they give me is that my deposit is pending and has been transferred to the relevant dept w then they have co considered my issue they 'll email me. Please can you help me.

AVISO a todos os usuários FIQUE LONGE DO SKY CROWN CASINO.
WARNING to all users STAY AWAY FROM SKY CROWN CASINO.

Skycrown Casino

Dear Roxannecote,

We deeply apologize for any inconveniences.

Please take into account, that sometimes the crediting of the deposit can take some time. Unfortunately, the term does not depend on us and we cannot influence it in any way.

To help us route your complaint to the appropriate department that can address your concerns, we'd be grateful if you can provide us with additional details regarding your experience by reaching us via our email - support@skycrown.com or chat.

Best regards,
SkyСrown Casino Team

Explicação do Índice de Segurança do Skycrown Casino

Confira a explicação dos fatores que consideramos ao calcular a classificação do Índice de Segurança de Skycrown Casino. O Índice de Segurança é a principal métrica que utilizamos para descrever a confiabilidade, honestidade e qualidade de todos os casinos online da nossa base de dados.

Índice de Segurança:Alto8.7/10

Casino de tamanho médio, com base nas nossas pesquisas e estimativas

Consideramos os T&Cs deste casino ligeiramente injustos

Não encontrado em nenhuma lista negra de casinos relevante

As reclamações dos jogadores demonstram que o valor de prémios retidos é nulo ou muito baixo em relação ao tamanho do casino

Consideramos também outros fatores, que tiveram um impacto neutro no Índice de Segurança do casino

O índice de segurança deste casino foi calculado com base nas nossas pesquisas e dados recolhidos pela nossa equipa de análise de casinos. Mais informações sobre o nosso método de avaliação de casinos

Este casino teve alguma atitude injusta consigo?

Submeter uma reclamação

Termos e condições injustos

Este casino proíbe algumas estratégias e padrões de apostas (mesmo ao jogar sem dinheiro bónus), embora não tenhamos testemunhado o uso desta regra contra os jogadores.